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Hall 19

The NEC, North Avenue, Marston Green, Birmingham, B40 1NT

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Access Guide

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Getting to the NEC and Useful Information

Atrium

Entrance (Hall)

  • Entrance View
    • This information is for the entrance located in the main atrium.
    • The entrance area/door is clearly signed.
    • There is step-free access at this entrance.
    • There are no doors at this entrance.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a member of staff available for assistance at this entrance.

Event Room(s) / Space(s) (Hall 19)

  • Access to the Room View
    • The hall surveyed was Hall 19.
    • Hall 19 is located in the main atrium.
    • There is wayfinding signage for the hall.
    • There is clear signage for the room(s) (on or near the door).
    • There is numerical signage for the room(s), that is clearly visible.
    • Staff can provide assistance getting to the room(s)/space(s).
    • The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
    • There is step-free access.
  • Room Details View
    • The layout of the hall varies depending on the function or event taking place.
      The type of flooring in the hall varies depending on the function or event taking place.
      During some events there may be additional food and drink services available.
      The lighting levels in the hall varies depending on the function or event taking place.
      For some of the events there is flexible tiered seating.
      For these events the designated wheelchair spaces will vary depending on the layout of the seating.

Eating and Drinking (The Edge)

  • Location and Access View
    • The following information is for the restaurant/bar.
    • The restaurant/bar is located at the rear of Hall 19.
    • There is step-free access to the restaurant/bar.
    • For access there is a single manual door which is permanently held open.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is a bar where food and drink can be ordered and a counter where food and drink can be ordered.
    • Staff can bring food and/or drinks to tables.
    • Menu types include: menu boards and written wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold meals and snacks.
    • Plastic/takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does not play background music.
    • There is not a hearing assistance system .
    • There is not a portable card machine available for payment.
  • Service Counter(s) View
    • The height of the counter is 90cm.
    • The height of the lowered section at the counter is 75cm.
    • There is not a clear knee recess beneath the low/lowered section of the counter.
    • There is a moveable card machine available for payment.
    • The type of flooring in this area is vinyl.
    • The lighting levels are good.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The height between the floor and the underside of the lowest dining table is 72cm.
    • The distance between the floor and the underside of the highest dining table is 110cm.
    • The standard height for the underside of dining tables is 73cm.
    • The surface height of the lowest table is 75cm.
    • The surface height of the highest table is 113cm.
    • Some tables are permanently fixed.
    • Some chairs are permanently fixed.
    • Some chairs have armrests on both sides.
    • There are also high tables and high stools.
    • The type of flooring in this area is vinyl.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are moderate to good.
    • The height of the bar counter is 121cm from floor level.

Accessible Toilet(s) (Hall 19 - Rear)

  • Location and Access View
    • This accessible toilet is located at the rear of Hall 19.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is Braille, pictorial and written text signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens outwards.
    • The door may be difficult to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 83cm (2ft 9in).
    • The contrast between the internal door and wall is good.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is good.
  • Toilet Features View
    • The dimensions of the accessible toilet are 198cm x 158cm (6ft 6in x 5ft 2in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The height of the light switch/pull cord is 107cm from floor level.
    • The lighting levels are moderate to good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 83cm (2ft 9in).
    • The transfer space is obstructed by a waste disposal bin.
    • There is a flush on the transfer side.
    • There is not spatula type lever flush.
    • There is a lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is poor.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are nappy/incontinence items bin and sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • The toilet has a backrest and a cistern.
    • The height of the toilet seat above floor level is 43cm (1ft 5in).
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 125cm (4ft 1in).
    • The contrast between the toilet roll holder and the wall is fair.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is poor.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 97cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The contrast between the hand dryer and the wall is good.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • There is a flip down baby change table available.
    • The height of the baby change table is 82cm.

Standard Toilet(s) (Hall 19 - Rear)