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Getting Around Freeman Hospital

Freeman Hospital, Freeman Road, High Heaton, Newcastle upon Tyne, NE7 7DN

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Access Guide

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Overview - Freeman Hospital

  • About View
    • Services available in the venue include: a hairdressers and shops.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free level access at the most accessible entrance.
    • The most accessible entrance is Institute of Transplantation accessible entrance.
    • There is step-free access via a slight slope at the main entrance.
    • There are 4 other entrances.
    • 4 of the other entrances have step-free access via slope.
    • There is step-free level access throughout all areas, this may include the use of a lift.
    • Doors are held open along circulation routes.
    • Levels 1, 2, 3, 4, 5, 6 and 7 can be accessed via a standard lift and stairs.
  • Getting Help and Assistance View
    • Seating is available.
    • There is a fixed hearing assistance system.
    • You can borrow or hire the following equipment: a manual wheelchair and walking aids.
    • The alternative formats documents can be provided in include: large print (on request).
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: an ATM machine, a pay phone, phone charging points, Wi-Fi and TV pre-pay machines for patients.

Getting Around Freeman Hospital

  • Access View
    • There is step-free access between floors via lift.
    • There is step-free level access throughout walkways, this may include the use of a lift.
  • Circulation View
    • Doors are held open along circulation routes.
    • There is a high colour contrast between the walls and floor along circulation routes.
    • Some flooring is shiny and patterned.
    • There is no (or very little) background noise.
    • Wayfinding signage is provided.
    • The colour, design and typeface of signage is consistent throughout.
    • Seating available in the walkways includes: chairs with armrests, chairs without armrests and armchairs.
    • Lighting levels vary due to the size of the space.

Ward Block - Lifts A, B, C, D and E

  • The lift surveyed is located at the end of the main entrance foyer corridor, on the left.
  • The distance from the Outpatients Department entrance is 95m.
  • The most accessible route to the lift has step-free level access.
  • Doors are held open along the most accessible route.
  • Standard Lift View
    • Levels 1, 2, 3, 4, 5, 6 and 7 can be accessed by this lift.
    • The lift door has a high colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 2000kg.
    • The external lift control buttons have tactile markings.
    • The control buttons have a low colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 140cm.
    • The internal dimensions of the lift are 144cm (width) x 268cm (depth).
    • The internal lift control buttons have tactile markings.
    • The control buttons have a low colour contrast.
    • The majority of the internal controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a list of floor services/facilities, a visual floor indicator, an audible announcer, an intercom hearing assistance system and a mirror to aid reversing.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • There are other lifts available at this location which are of a similar size.

Ward Block - The Chattery Lift

  • The lift surveyed is located on the right side of the main entrance foyer.
  • The distance from the Outpatients Department entrance is 45m.
  • The most accessible route to the lift has step-free level access.
  • There are no doors to open along the most accessible route.
  • Standard Lift View
    • Levels 1 and 2 can be accessed by this lift.
    • The lift door has a low colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 800kg.
    • The external lift control buttons have tactile and Braille markings.
    • The control buttons have a medium colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 78cm.
    • The internal dimensions of the lift are 134cm (width) x 172cm (depth).
    • The internal lift control buttons have tactile and Braille markings.
    • The control buttons have a medium colour contrast.
    • The majority of the internal controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a visual floor indicator.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Ward Block Stairs

  • The stairs are located at the end of the main entrance foyer corridor, on the left.
  • Levels 1, 2, 3, 4, 5, 6 and 7 can be accessed by these stairs.
  • There are double manual doors to access the stairwell.
  • There are handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The steps are unmarked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Podium Block - Lift F

  • The lift surveyed is located along the level 2 podium block corridor.
  • The distance from the Outpatients Department entrance is 135m.
  • The most accessible route to the lift has step-free level access.
  • Doors are held open along the most accessible route.
  • Standard Lift View
    • Levels 1, 2, 3 and 4 can be accessed by this lift.
    • The lift door has a high colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 2000kg.
    • The external lift control buttons have tactile markings.
    • The control buttons have a low colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 140cm.
    • The internal dimensions of the lift are 144cm (width) x 268cm (depth).
    • The internal lift control buttons have tactile markings.
    • The control buttons have a low colour contrast.
    • The majority of the internal controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a visual floor indicator, an intercom hearing assistance system and a mirror to aid reversing.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Podium Block Stairs

  • The stairs are located along the level 2 podium block corridor.
  • Levels 1, 2, 3 and 4 can be accessed by these stairs.
  • There is a single manual door to access the stairwell.
  • There are handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The steps have some clear markings.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 16cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Cardiothoracic Centre - Lifts K and L

  • The lift surveyed is located at the end of the corridor that is to the right as you enter via the Cardiothoracic Centre entrance.
  • The distance from the Cardiothoracic Centre entrance is 45m.
  • The most accessible route to the lift has step-free level access.
  • Doors are held open along the most accessible route.
  • Standard Lift View
    • Levels 2, 3 and 4 can be accessed by this lift.
    • The lift door has a high colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 2000kg.
    • The external lift control buttons have tactile markings.
    • The control buttons have a low colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 140cm.
    • The internal dimensions of the lift are 146cm (width) x 268cm (depth).
    • The internal lift control buttons have tactile markings.
    • The control buttons have a low colour contrast.
    • All of the internal lift controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a list of floor services/facilities, a visual floor indicator, an audible announcer, an intercom hearing assistance system and a mirror to aid reversing.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • There are other lifts available at this location which are of a similar size.

Cardiothoracic Centre Stairs

  • The stairs are located at the end of the corridor to the right as you enter via the Cardiothoracic Centre entrance.
  • Levels 2, 3 and 4 can be accessed by these stairs.
  • There are permanently held open doors to access the stairwell.
  • There are handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The steps are unmarked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Northern Centre for Cancer Care - Lifts R and S

  • The lift surveyed is located along the corridor at the rear of the Northern Centre for Cancer Care entrance foyer.
  • The distance from the Northern Centre for Cancer Care accessible entrance is 45m.
  • The most accessible route to the lift has step-free level access.
  • Doors are held open along the most accessible route.
  • Standard Lift View
    • Levels 1, 2, 3 and 4 can be accessed by this lift.
    • The lift door has a high colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 2500kg.
    • The external lift control buttons have tactile markings.
    • The control buttons have a low colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 129cm.
    • The internal dimensions of the lift are 144cm (width) x 265cm (depth).
    • The internal lift control buttons have tactile markings.
    • The control buttons have a low colour contrast.
    • The majority of the internal controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a list of floor services/facilities, a visual floor indicator and a mirror to aid reversing.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Northern Centre for Cancer Care - Lifts T and U

  • The lift surveyed is located on the right side of the Northern Centre for Cancer Care entrance foyer.
  • The distance from the Northern Centre for Cancer Care accessible entrance is 10m.
  • The most accessible route to the lift has step-free level access.
  • There are no doors to open along the most accessible route.
  • Standard Lift View
    • Levels 1, 2 and 3 can be accessed by this lift.
    • The lift door has a high colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 1275kg.
    • The external lift control buttons have tactile markings.
    • The control buttons have a low colour contrast.
    • The majority of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 110cm.
    • The internal dimensions of the lift are 195cm (width) x 136cm (depth).
    • The internal lift control buttons have tactile markings.
    • The control buttons have a low colour contrast.
    • All of the internal lift controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a list of floor services/facilities, a visual floor indicator and a mirror to aid reversing.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • There are other lifts available at this location which are of a similar size.

Northern Centre for Cancer Care Corridor Stairs

  • The stairs are located along the corridor at the rear of the Northern Centre for Cancer Care entrance foyer.
  • Levels 1, 2 and 3 can be accessed by these stairs.
  • There is a single manual door to access the stairwell.
  • There are handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The steps have some clear markings.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Northern Centre for Cancer Care Foyer Stairs

  • The stairs are located on the right side of the Northern Centre for Cancer Care entrance foyer.
  • Levels 1, 2 and 3 can be accessed by these stairs.
  • There is a single manual door to access the stairwell.
  • There are handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The steps have some clear markings.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Institute of Transplantation Lifts

  • The lift surveyed is located on the right side of the Institute of Transplantation entrance foyer.
  • The distance from the Institute of Transplantation accessible entrance is 15m.
  • The most accessible route to the lift has step-free level access.
  • There are no doors to open along the most accessible route.
  • Standard Lift View
    • Levels 1, 2, 3 and 4 can be accessed by this lift.
    • The lift door has a high colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 2500kg.
    • The external lift control buttons have tactile markings.
    • The control buttons have a low colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 140cm.
    • The internal dimensions of the lift are 175cm (width) x 269cm (depth).
    • The internal lift control buttons have tactile markings.
    • The control buttons have a low colour contrast.
    • All of the internal lift controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a list of floor services/facilities, a visual floor indicator, an audible announcer and a mirror to aid reversing.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • There are other lifts available at this location which are of a similar size.

Institute of Transplantation Stairs

  • The stairs are located ahead as you enter via the Institute of Transplantation entrance.
  • Levels 1, 2, 3 and 4 can be accessed by these stairs.
  • There are handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The steps have some clear markings.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is between 30cm and 45cm.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.