Access Guide
COVID-19 Information
- The information in this section was taken in November 2020.
- There have been no changes to the venue's parking or entrances/exits as a result of COVID-19.
- Hand sanitisers are available at all main entrances to buildings, car parks and wards/departments.
- There is currently a restricted number of visitors allowed and some one way systems in place.
- There is a reduction in the number of seats in waiting areas to achieve required social distancing.
- Wall signage has been installed advising of social distancing and floor markings are in place advising where to stand when required to queue.
- Protective screens are located at reception desks.
- It is advised to keep left on stairwells.
- Lifts are limited to two people at a time.
- There have been no changes to the toilet facilities.
- Users must comply with social distancing requirements and wear masks/facial coverings where required to do so.
- Volunteers are available for help.
- For more information about the measures in place for Covid-19 please click here (new tab) .
Introduction (Route Summary)
- Related link Newcastle Central Station.
- Https://www.disabledgo.com/access-guide/newcastle-city-council/newcastle-central-station
- Related link Freeman Hospital.
- Https://www.disabledgo.com/organisations/the-newcastle-upon-tyne-hospitals-nhs-foundation-trust/freeman-hospital
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- This route plan takes you from Newcastle Central Station to Freeman Hospital.
- There are two transport options in this guide.
- Route 1 is by bus and takes you to the Outpatients entrance at Freeman Hospital.
- Route 2 is by Metro and takes you to the accessible entrance at the rear of the hospital.
Route 1 By Bus - Newcastle Central Station to Central Station Westgate Road Stand M
- This section of the route is approximately 137m
- Exit the station at the front right hand side from the concourse.
- Proceed to the pedestrian controlled crossing on Neville Street.
- The crossing has tactile paving and level kerbs.
- The height of the crossing button is 110cm.
- Continue straight ahead and proceed along Grainger Street.
- Grainger Street is pedestrianised and the surface is block paved.
- Proceed along Grainger Street to the pedestrian crossing at the junction with Westgate Road.
- The crossing has tactile paving and level kerbs.
- The height of the crossing button is 109cm.
- Immediately after crossing turn left and proceed along Westgate Road.
- After 17m proceed across the access road to The Mile Castle.
- The crossing has tactile paving and dropped kerbs.
- Central Station Westgate Road Stand M is ahead.
- Take the number 38 bus to Freeman Hospital.
Route 1 By Bus - Cross Freeman Road
- This section of the route is approximately 43m.
- Exit the bus at Freeman Hospital bus stop on Freeman Road.
- After exiting the bus turn right and proceed along Freeman Road.
- There is a barrier next to the road.
- The pavement surface is tarmac.
- Proceed along Freeman Road to the pedestrian crossing.
- The crossing has tactile paving and dropped kerbs.
- The height of the button is 104cm.
Route 1 By Bus - Freeman Road to Freeman Hospital Outpatients Entrance
- This section of the route is approximately 195m.
- After crossing Freeman Road turn left and proceed along Freeman Road.
- The pavement surface is tarmac.
- Pass the bus stop and turn right proceeding under the canopy.
- Exit the canopy into the Hospital car park.
- Proceed along the access route through the car park.
- There are 3 raised crossing points.
- The crossing points are marked in black and white.
- The pavement and car park surfaces are tarmac.
- There are bollards on the route before the first crossing point.
- The bollards reduce the pavement width to 126cm, however there is block paving to either side of the tarmac.
- Continue through the car park to the payment machines.
- Bear left and proceed to the pedestrian crossing at the access road.
- The crossing is marked in black and white.
- There is a dropped kerb at the crossing without tactile paving.
- There is signage showing the accessible route to the hospital.
- Continue straight ahead and proceed past some bench seats following the path.
- At the fork take the right hand path and continue onto a wide paved area.
- Bear slightly right continuing to follow the signs towards the hospital building.
- There is an easy slope on the paved area.
- At the end of the paving stones cross the ambulance and drop off access road.
- There are bollards at the crossing, with a width over 150cm.
- The crossing is marked in black and white.
- After crossing the road the Outpatients Department entrance is immediately ahead.
Route 2 By Metro - Newcastle Central Station to Longbenton Metro Station
- Newcastle Central Station is located above the Central Metro Station.
- Proceed to Platform 2 of the Metro Station and take the Yellow Line train towards The Coast.
- Exit the Metro at Longbenton Metro Station.
Route 2 By Metro - Longbenton Metro Station to Benton Park Road
- This section of the route is approximately 128m.
- Exit the station onto Lealholm Road.
- There is an easy slope in front of the station, leading to the road.
- There are bollards just before the road.
- The minimum width between the bollards is 125cm.
- There is a dropped kerb on the station side of the road without tactile paving.
- The road is quiet.
- There is a shallow kerb on the opposite side of the road.
- Bear slightly left and proceed onto Glaisdale Road.
- There is an easy slope upwards along Glaisdale Road.
- At the end of Glaisdale Road turn right onto Benton Park Road.
- Proceed to the pedestrian crossing.
Route 2 By Metro - Cross Benton Park Road
- The pedestrian crossing controlled by push button.
- The crossing has dropped kerbs and tactile paving on both sides.
- The height of the button is 120cm.
- The road is busy.
Route 2 By Metro - Benton Park Road to Freeman Hospital Accessible Entrance
- This section of the route is approximately 592m.
- After crossing Benton Park Road turn left.
- Proceed along Benton Park Road to the first turning on the right, Cosgrove Court.
- There is a barrier along this stretch of the pavement.
- The surface is paving stones.
- The surface becomes tarmac and there is a signpost directing pedestrians and cyclists to Freeman Hospital.
- Turn right onto Cosgrove Court and proceed to the end of the street.
- At the end of Cosgrove Court the pathway becomes a shared space with cycles.
- There is an easy slope along the shared pathway.
- There are barriers to slow cyclists.
- The minimum width between the barriers is 125cm.
- There is a second set of barriers after approximately 135m.
- The minimum width between the barriers is 134cm.
- There is a third set of barriers after approximately 96m.
- The minimum width between the barriers is 121cm.
- Immediately beyond the third set of barriers the gradient increases, but is still easy.
- After approximately 12m the pathway joins another cycle and pedestrian pathway.
- Proceed across the pathway bearing slightly to the right and proceed into the Freeman Hospital grounds.
- The pathway becomes paving slabs.
- There is tactile ribbed paving before the surface changes.
- There is a raised lip between separating a cycle path from the pedestrian path.
- There is an easy gradient downhill, and then back uphill, as you proceed along the path.
- There is tactile ribbed paving as you reach the end of the pathway.
- There is clear directional signage for the buildings within the hospital grounds.
- Turn left and proceed past the cycle parking.
- There is a crossing on the right.
- The crossing has tactile paving and a dropped kerb.
- The dropped kerb creates a steep slope on the pathway.
- The crossing is block paved black and red.
- There are bollards at the opposite side of the crossing.
- The minimum width between the bollards is 185cm.
- There is a second similar crossing immediately beyond this crossing.
- The road is usually quiet and is an access road for drop off at the hospital entrance.
- The Freeman Hospital accessible entrance is immediately ahead.