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Ward 50 - Coronary

Royal Victoria Infirmary, Queen Victoria Road, Newcastle upon Tyne, NE1 4LP

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Access Guide

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Getting To The Hospital

  • By Road View
    • The main hospital entrance to the Royal Victoria Infirmary is located off Queen Victoria Road. The Leazes Wing entrance is located off Richardson Road. If you are using a sat nav to find the hospital please use the postcode NE1 4LP.
    • The Blue Badge parking areas and the multi storey car park are located off Queen Victoria Road.
  • By Bus View
    • The nearest bus stop to the Royal Victoria Infirmary main entrance is located on St Thomas Street. Bus services 16, 15, 32 and 50 run from this stop. The nearest bus stop to the Leazes Wing entance is located on Richardson Road, opposite this entrance.
  • By Train View
    • The nearest National Rail station is Newcastle.
  • By Underground View
    • The nearest Metro Station is Haymarket.
  • Useful Links View

Getting Help and Assistance

  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located in the ground floor Atrium.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 0800 032 0202.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected]
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found at the information point on the first floor.
  • Volunteers do receive disability awareness / equality training.
  • Hospital staff do receive disability awareness / equality training.
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, Makaton on request and different languages on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • No hospital staff receive deaf awareness training.
  • Water bowls for assistance dogs are available.
  • Mobility aids are available to help patients move around and include; wheelchairs.
  • To obtain mobility aids please contact main reception.
  • There is a Changing Places facility at this hospital which is located on Level 3 in the Victoria Wing.
  • Interpreting services can be provided by the Trust and confirmation of booking details can be provided by the PALS team.
  • Additional hospital services link (new tab) - click here.

Hospital Parking (Leazes Wing Entrance)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car parking facilities are for Blue Badge holders only.
    • The car park is located to the right of the Wing entrance as you face the building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are clearly marked/signposted Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked and signposted.
    • There is/are 4 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 370cm x 500cm (12ft 2in x 16ft 5in).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located in front of the main entrance.
    • There is a dropped kerb from the drop-off point.
    • The dropped kerb does not have tactile paving.
  • Paying View
    • There are not parking charges for the hospital car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located inside the hospital building.
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 46m (50yd 11in) from the main Leazes Wing entrance.
  • Comments View
    • In order to ensure vehicles are registered for free parking on the day of attendance, Blue Badge holders are required to provide their registration number to reception, by telephone to 0191 2231353 or via email to [email protected] This applies for each visit to the hospital.

Getting To (Ward 50)

  • Ward 50 is/are located on level 6.
  • To see the hospital map please click here (opens new tab).
  • Access to Ward 50 is via the Leazes Wing hospital entrance.
  • After entering the Leazes Wing Main Entrance, continue ahead to the rear of the foyer. Turn left into the main corridor and follow signage to the West Block lifts. Take the lift to level 6, on exiting turn right and Ward 50 is in the corridor to the right.
  • There is step free access, via lift, to Ward 50.
  • Ward 50 is approximately 29m from the Leazes Wing hospital entrance.
  • There is a/are manual, heavy, double door(s) between the lifts and the department/service.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Outside Access (Leazes Wing Main Entrance)

  • Entrance Details View
    • This information is for the entrance located to the left of the Blue Badge parking bays.
    • The entrance area/door is not clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The bell is not in a suitable position to allow wheelchair users to gain access.
    • The intercom is not in a suitable position to allow wheelchair users to gain access.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 166cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 154cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is easy.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are level 2 to level 6.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are bright.

Lift (East Block Lifts)

  • There is a lift for public use.
  • The lift is located along the main corridor on level 3, to the right of the Leazes Wing entrance.
  • The lift is approximately 95m (103yd 2ft) from the main entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are levels 2 to level 6.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 130cm (4ft 3in).
  • The dimensions of the lift are 150cm x 280cm (4ft 11in x 9ft 2in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Opening Times (Visiting Hours)

  • Monday 14:00 - 16:00.
  • Monday 18:00 - 20:00.
  • Tuesday 14:00 - 16:00.
  • Tuesday 18:00 - 20:00.
  • Wednesday 14:00 - 16:00.
  • Wednesday 18:00 - 20:00.
  • Thursday 14:00 - 16:00.
  • Thursday 18:00 - 20:00.
  • Friday 14:00 - 16:00.
  • Friday 18:00 - 20:00.
  • Saturday 14:00 - 16:00.
  • Saturday 18:00 - 20:00.
  • Sunday 14:00 - 16:00.
  • Sunday 18:00 - 20:00.

Ward

  • Ward Information View
    • This is a/an Intensive Care & High Dependency ward.
    • This is a shared ward.
  • Ward Access View
    • There is a/are door(s) leading into the ward.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 172cm (5ft 8in).
    • The hand sanitiser is not in a suitable position for wheelchair users.
    • There is level access throughout the ward.
    • There is clear signage on the ward.
    • The type of flooring is vinyl/laminate.
    • There is flooring on the ward with a very shiny finish which could cause issues with glare or be perceived as slippery.
    • The lighting levels are medium.
  • Reception/Nurses' Station View
    • The height of the Nurses' Station desk is 100cm.
    • There is not a lowered section.
  • Ward Features and Patient Facilities View
    • A hearing assistance system is not available on the ward.
    • The ward does not play background music.
    • There is a chair with armrests on both sides.
    • A mobile hoist is available on the ward.
    • There is an accessible washroom with wheel in showers for patients on the ward.
    • There are accessible washroom facilities for patients on the ward.
    • There are accessible toilet facilities for patients on the ward.
  • Visitor Facilities View
    • There are no accessible toilet facilities on the ward for visitors.
    • Accessible toilet facilities for visitors are located on the level 6 main corridor.
    • There are no standard toilet facilities on the ward for visitors.
    • Standard toilet facilities for visitors are located on the level 6 main corridor.

Washroom

  • Washroom Details View
    • The accessible washroom surveyed has a wheel in shower, a toilet and a wash basin.
    • There is/are 1 accessible washroom(s) of this type in the ward.
    • There is step free access to the accessible washroom surveyed once inside the ward.
    • This is a shared accessible washroom.
    • The accessible washroom is not for the sole use of disabled people.
    • There is pictorial and written or text signage on or near the accessible washroom door.
    • The accessible washroom door(s) open(s) inwards.
    • The door(s) is/are locked by a twist lock.
    • The door(s) is/are heavy to open.
    • The width of the door opening is 86cm (2ft 10in).
    • The dimensions of the accessible washroom are 219cm x 190cm (7ft 2in x 6ft 3in).
    • The accessible washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm is within reach and fully functional.
    • There is not a flashing fire alarm beacon within the accessible washroom.
    • There is a/are coat hook(s) 170cm from the floor.
    • There is a mirror.
    • There is not a tall mirror, with suitable specifictions, for ease of use.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The height of the wash basin is 83cm.
    • There are no wall-mounted grab rails for the wash basin.
    • The tap type is twist/turn. It is not a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 99cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The height of the towel dispenser is 130cm.
    • There is not a hand dryer.
    • Disposal facilities are available.
    • The accessible washroom does not have a non-slip floor.
    • The accessible washroom surveyed does not have a ceiling tracking hoist.
  • Toilet Details View
    • The height of the toilet seat above floor level is 42cm (1ft 5in).
    • The cistern is not close coupled and no back rest is provided.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 110cm.
    • There is a flush, however it is not on the transfer side.
    • There is no dropdown rail.
    • As you face the toilet the wall-mounted grab rails are on the right.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The height of the toilet roll holder is 90cm.
    • There is a colostomy changing shelf for standing users next to the toilet.
  • Shower Details View
    • There is a wheel in shower.
    • The shower head is height adjustable.
    • The shower control type is lever.
    • A shower chair is available.
    • There are not wall-mounted grab rails available.
    • The shower cubicle is accessed via a shallow step.
  • Colour Contrast and Lighting View
    • The colour contrast between the external accessible washroom door and wall is good.
    • The colour contrast between the internal accessible washroom door and wall is fair.
    • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is good.
    • The toilet seat colour contrast is poor.
    • The colour contrast between the accessible washroom floor and walls is fair.
    • Lighting levels are medium.

Standard Toilet(s)

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