Skip to main content
The new name for DisabledGo

X-Ray

Royal Victoria Infirmary, Queen Victoria Road, Newcastle upon Tyne, NE1 4LP

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Getting To (X-Ray)

Parking (New Victoria Wing Car Park)

  • Car Park View
    • The car park is located at the front of the hospital site.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 15+ designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 239cm (width) x 467cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 116cm.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 58m from the main entrance.
    • The most accessible route from the Blue Badge parking has step-free level access, uneven surfaces and bollards.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for visitors only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located at the car park entrance.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • View information on parking policies/charges (opens new tab).
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located to the left of the car park entrance.
    • There is no dropped kerb from the drop-off point.

Entrance (Main Entrance)

  • This entrance is located on the south side of the hospital site.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There is a single automatic door at this entrance.
  • The door opens by revolving.
  • The width of the opening is 226cm.
  • There is step-free level access as you enter.

Lift (New Victoria Wing - Lifts 9, 10 and 11)

  • The lift surveyed is located in the New Victoria Wing, off the main lobby.
  • The distance from the main entrance is 9m.
  • The most accessible route to the lift has step-free level access.
  • Level 1, 2, 3, 4, 5 and 6 are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a medium visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 110cm.
  • The internal dimensions of the lift are 150cm (width) x 132cm (depth).
  • The internal lift control buttons have tactile markings and a high visual contrast.
  • The majority of the internal controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
  • Lighting levels were low at the time of the survey.
  • There are other lifts available at this location which vary in size.

X-Ray Department

  • Location and Access View
    • X-Ray is located on level 3 of the Royal Victoria Infirmary.
    • View information on opening times.
    • There is written text signage on or near the door.
    • There is step-free level access into this area.
    • There are double manual doors.
    • The doors are permanently held open.
    • The width of the opening is 184cm.
    • The doors have a high colour contrast.
  • Getting Around View
    • There is step-free level access throughout all areas.
    • Doors are held open along circulation routes.
    • There is a high colour contrast between the walls and floor along circulation routes.
    • Some flooring is shiny and patterned.
    • There is no (or very little) background noise.
    • Wayfinding signage is provided.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Facilities and Services View
    • Seating available in this area includes: chairs with armrests, chairs without armrests and sofas.
    • Some seating is fixed.
    • Furniture available in this area includes: coffee tables.
    • Some tables are fixed.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.

Toilet and Changing Facilities (X-Ray)

  • Toilet Facilities View
    • There are 6 toilets with adaptations.
    • The toilets with adaptations are located along the majority of circulation routes, including the main corridor, the children's area corridor, the corridor beside some of the imaging rooms, and beside the ultrasound rooms.
    • The transfer space varies between toilets with adaptations.
    • Female and male step-free standard toilet facilities are located along the majority of circulation routes, including the main corridor, and the corridor beside some of the imaging rooms.
  • Changing Facilities View
    • Changing facilities with adaptations are located along the majority of circulation routes, beside the imaging rooms.
    • Standard changing facilities are located along the majority of circulation routes, beside the imaging rooms.
    • Parent and baby changing facilities are located beside the children's waiting area and within the children's waiting area toilet with adaptations.

X-Ray Reception

  • Location View
    • The reception is located to the left as you enter X-Ray.
    • The distance from The X-Ray entrance is 12m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 100cm.
    • There is a lowered section at the desk (a writing shelf).
    • The height of the lowered section is 74cm.
    • The reception has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
    • There is no (or very little) background noise in this area.
    • Some flooring is shiny and patterned.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Seating is fixed.
    • Furniture available in this area includes: coffee tables.
    • Some tables are fixed.

Sub Wait 1 MRI and Sub Wait 2 CT

  • Location and Access View
    • Sub Wait 1 MRI and Sub Wait 2 CT are located off the main corridor, on the right as you enter X-Ray.
    • The most accessible route has step-free level access.
    • Doors are held open along the most accessible route.
    • There is step-free level access to this area.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor have a high colour contrast.
    • The flooring is shiny.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Seating is fixed.
    • Furniture available in this area includes: coffee tables.
    • There is no (or very little) background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Children's Waiting Area

  • Location and Access View
    • The Children's Waiting Area is located to the right then immediately right again as you enter X-Ray.
    • The most accessible route has step-free level access.
    • Doors are held open along the most accessible route.
    • There is step-free level access to this area.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor have a high colour contrast.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Some seating is fixed.
    • Furniture available in this area includes: coffee tables.
    • Some tables are fixed.
    • There is background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Emergency Department Waiting Area

  • Location and Access View
    • The Emergency Department Waiting Area is located to the left as you enter X-Ray.
    • The most accessible route has step-free level access.
    • Doors are held open along the most accessible route.
    • There is step-free level access to this area.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor have a high colour contrast.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Seating is fixed.
    • Furniture available in this area includes: coffee tables.
    • The tables are fixed.
    • There is no (or very little) background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Waiting Areas A, B and C

  • Location and Access View
    • Waiting Areas A, B and C are located straight ahead, down the corridor as you enter X-Ray.
    • The most accessible route has step-free level access.
    • Doors are held open along the most accessible route.
    • There is step-free level access to this area.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor have a high colour contrast.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Some seating is fixed.
    • Furniture available in this area includes: coffee tables.
    • Some tables are fixed.
    • There is no (or very little) background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

MRI

  • The room surveyed was MRI 2.
  • The room is located down the corridor on the right as you enter X-Ray.
  • The most accessible route to the room has step-free level access.
  • Doors are held open along the most accessible route.
  • Imaging Room View
    • There is written text signage on or near the door.
    • There is step-free level access into the room.
    • There is a single manual door.
    • The door opens away from you.
    • The door is easy to open.
    • There is a locked extension leaf.
    • The width of the opening is 89cm.
    • The door has a high colour contrast.
    • There is a second, single manual door.
    • The door opens towards you.
    • The door is easy to open.
    • The width of the opening is 111cm.
    • There is a small lip on the threshold of the opening.
    • The door has a high colour contrast.
    • There is step-free level access throughout.
    • There is room for a wheelchair user to manoeuvre.
    • There is space for an assistance dog to rest.
    • The walls and floor have a high colour contrast.
    • The treatment table is wall mounted and height adjustable.
    • Seating available in this room includes: chairs without armrests.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this room.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

CT

  • The room surveyed was CT 1.
  • The room is located down the corridor on the right as you enter X-Ray.
  • The most accessible route to the room has step-free level access.
  • Doors are held open along the most accessible route.
  • Imaging Room View
    • There is written text and numbered signage on or near the door.
    • There is step-free level access into the room.
    • There are double manual doors.
    • The doors open away from you.
    • The doors are easy to open.
    • One of the doors was locked at the time of the survey.
    • The width of the opening is 82cm.
    • The doors have a high colour contrast.
    • There is a second set of double manual doors.
    • The doors open away from you.
    • The doors require effort to open.
    • One of the doors was locked at the time of the survey.
    • The width of the opening is 80cm.
    • The doors have a high colour contrast.
    • There is step-free level access throughout.
    • There is room for a wheelchair user to manoeuvre.
    • There is space for an assistance dog to rest.
    • The walls and floor have a high colour contrast.
    • The treatment table is wall mounted and height adjustable.
    • The length of the treatment table is 261cm.
    • Seating available in this room includes: chairs without armrests.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this room.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Angiography

  • The room surveyed was Angiography 15.
  • The room is located down the corridor on the right as you enter X-Ray.
  • The most accessible route to the room has step-free level access.
  • Doors are held open along the most accessible route.
  • Imaging Room View
    • There is written text and numbered signage on or near the door.
    • There is step-free level access into the room.
    • There are double manual doors.
    • The doors open away from you.
    • The doors require effort to open.
    • One of the doors was locked at the time of the survey.
    • The width of the opening is 78cm.
    • The doors have a high colour contrast.
    • There is a second set of double manual doors.
    • The doors open away from you.
    • The doors are easy to open.
    • One of the doors was locked at the time of the survey.
    • The width of the opening is 78cm.
    • The doors have a high colour contrast.
    • There is step-free level access throughout.
    • There is room for a wheelchair user to manoeuvre.
    • There is space for an assistance dog to rest.
    • Some flooring is shiny and patterned.
    • The walls and floor have a high colour contrast.
    • The treatment table is wall mounted and height adjustable.
    • Seating available in this room includes: chairs without armrests.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this room.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Ultrasound

  • The room surveyed was Ultrasound 3.
  • The room is located straight ahead along the corridor, on the right as you enter X-Ray.
  • The most accessible route to the room has step-free level access.
  • Doors are held open along the most accessible route.
  • Imaging Room View
    • There is written text and numbered signage on or near the door.
    • There is step-free level access into the room.
    • There is a single manual door.
    • The door opens away from you.
    • The door requires effort to open.
    • There is a locked extension leaf.
    • The width of the opening is 76cm.
    • The door has a medium colour contrast.
    • There is step-free level access throughout.
    • Furniture can be moved to enable a manoeuvring space for a wheelchair user.
    • There is space for an assistance dog to rest.
    • The walls and floor have a high colour contrast.
    • The treatment table is free standing and height adjustable.
    • The length of the treatment table is 195cm.
    • Seating available in this room includes: chairs without armrests.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this room.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Quiet Room

  • The room is located to the right then immediately right again as you enter X-Ray.
  • The distance from the X-Ray entrance is 23m.
  • The most accessible route to the room has step-free level access.
  • Doors are held open along the most accessible route.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The door is easy to open.
  • The width of the opening is 88cm.
  • The door has a high colour contrast.
  • There is step-free level access throughout.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user.
  • There is space for an assistance dog to rest.
  • The walls and floor have a high colour contrast.
  • Seating available in this room includes: chairs with armrests and sofas.
  • Furniture available in this room includes: coffee tables.
  • None of the tables are fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Changing Room with Adaptations (Patient Changing)

  • Location and Access View
    • The changing room surveyed is located on the corridor on the right as you enter X-Ray.
    • The distance from the X-Ray entrance is 50m.
    • The most accessible route to the changing room has step-free level access.
    • Doors are held open along the most accessible route.
    • There is step-free level access into the changing room.
    • There is pictorial and written text signage on or near the door.
    • The door opens by sliding (bi-fold) and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 92cm.
    • The door has a twist lock.
    • Internally the door has a high colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • Changing facilities available in the changing room include: a dry seat for changing with a grab rail/dropdown rail and a chair.
    • The dimensions of the changing room are 217cm (width) x 202cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a long mirror.
    • There is an unobstructed shelf.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has no disposal facilities.
    • There are multiple coat hooks.
    • The coat hooks are 104cm and 162cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Toilet with Adaptations (Right Hand Transfer)

  • Location View
    • The toilet surveyed is located to the right as you enter X-Ray.
    • The distance from the X-Ray entrance is 13m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • Doors are held open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens by sliding (bi-fold) and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 92cm.
    • The door has a twist lock.
    • Internally the door has a high colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 164cm (width) x 208cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 96cm (from the side of the toilet pan).
    • There is a spatula flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 47cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a medium colour contrast.
    • The toilet roll holder is 107cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a low colour contrast.
    • The soap dispenser is 90cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a low colour contrast.
    • The towel dispenser is 107cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a long mirror.
    • There is an unobstructed shelf.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a waste bin, a sanitary bin and a clinical waste bin.
    • There are multiple coat hooks.
    • The coat hooks are 102cm and 139cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Parent and Baby Room / Feeding Room

  • The room is located to the right, then immediately right again as you enter X-Ray.
  • The distance from the X-Ray entrance is 23m.
  • The most accessible route to the room has step-free level access.
  • Doors are held open along the most accessible route.
  • There is pictorial and written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The door is easy to open.
  • The width of the opening is 88cm.
  • The door has a high colour contrast.
  • Internally the door has a high colour contrast.
  • There is also a wash basin, a paper towel dispenser, an emergency alarm, a mirror, a coat hook and a shelf in the room.
  • The wash basin has a lever mixer tap.
  • The room has a clinical waste bin.
  • Seating available in this room includes: chairs with armrests and chairs without armrests.
  • The walls and floor have a high colour contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.