You are on Getting To The Hospital (The Dental Hospital). Skip to the next section.

Getting To The Hospital (The Dental Hospital)

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• By Road View
  • The Dental Hospital is on Richardson Road, next to the Royal Victoria Infirmary in Newcastle's city centre.
    For satnav users, the Dental Hospital's postcode is NE2 4AZ.
    The Main Dental Hospital entrance is on Richardson Road.
  • There is limited space on-site at the Dental Hospital, and ‘Pay and Display’ parking is available on Richardson Road.
• By Bus View
  • The nearest bus station is Haymarket.
  • There is not an onsite bus stop.
• By Train View
  • The nearest National Rail station is Newcastle.
• By Underground View
  • The nearest Metro Station is Haymarket.
• Useful Links View
  • This link explains how to find the Dental Hospital.
  • To view the web page described above click here (opens in new tab).

You are on Hospital Parking. Skip to the next section.

Hospital Parking

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located in front of the Dental Hospital main entrance.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 465cm (7ft 10in x 15ft 3in).
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located to the right of the main entrance and Blue Badge bays.
  • There is a dropped kerb from the drop-off point.
  • The dropped kerb does have tactile paving.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the payment machines in the car park and throughout the car park.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Payment machines are located at the side of the car park.
  • There is not a payment machine at a convenient height for wheelchair users.
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 15m (16yd 1ft) from the Dental Hospital main entrance.
• Comments View
  • Parking is free for Blue Badge holders but correct vehicle registration and Blue Badge number must be supplied to reception upon entering the building.

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located in the ground floor atrium of the Royal Victoria Infirmary Building.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 0800 032 0202.
• The email address for the Patient Advice and Liaison Service (PALS) is northoftynepals.nhct.nhs.uk.
• There are not volunteers available for help and assistance at the hospital.
• Mobility aids are available to help patients move around and include; wheelchairs.
• Interpreting services can be provided by the Trust and confirmation of booking details can be provided by the PALS team.

You are on Getting To (Dental Emergency Clinic). Skip to the next section.

Getting To (Dental Emergency Clinic)

• The Dental Emergency Clinic is/are located inside the Dental Hospital main entrance, next to the reception desk.
• Access to the Dental Emergency Clinic is via the Dental Hospital main entrance.
• After entering the Dental Hospital main entrance, turn right and the reception desk is located directly ahead.
• There is step free access to the Dental Emergency Clinic.
• The Dental Emergency Clinic is approximately 25m from the Dental Hospital main entrance.
• There is a/are manual, heavy, double door(s) between the reception and the department/service.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Outside Access (Dental Hospital Main Entrance). Skip to the next section.

Outside Access (Dental Hospital Main Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 140cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 143cm.
• Comments View
  • There are 2 sets of doors at this entrance.
  • The doors to the right (as you enter) are automatic.
  • The doors to the left (as you enter) are manual.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are 2, 3, 4, 5, 6, 7.
  • The stairs are located in the corridor to the left of the main reception desk.
  • The stairs are approximately 15m from the main entrance.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are moderate to good.
• Comments View
  • There are manual double heavy doors to enter the stairwell on all levels.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located along the corridor to the left of the main reception desk.
• The lift is approximately 15m (16yd 1ft) from the main entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are 2, 3, 4, 5, 6, 7.
• Staff do not need to be notified for use of the lift.
• The clear door width is 80cm (2ft 7in).
• The dimensions of the lift are 160cm x 150cm (5ft 3in x 4ft 11in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are not within 90cm - 120cm from the floor.
• The lift controls range from 88cm to 121cm.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

You are on Entrance (Dental Emergency Clinic). Skip to the next section.

Entrance (Dental Emergency Clinic)

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• Entrance Details View
  • This information is for the entrance located in the waiting area.
  • The entrance area/door is not clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • The main door(s) open(s) both ways.
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 148cm.

You are on Reception. Skip to the next section.

Reception

• The Dental Emergancy Clinic is located at the main reception desk.
• The reception area/desk is approximately 14m (15yd 11in) from the Dental Hospital main entrance.
• The reception area/desk is clearly visible from the entrance.
• There is step free access to the reception area/desk.
• The lighting levels at the reception area/desk are medium.
• The height of the reception desk is high (110cm+).
• There is sufficient space to write or sign documents on the desk.
• There is a low section of the desk (76cm or below) available.
• There is sufficient space to write or sign documents on the low section of the desk.
• There is not a clear knee recess beneath the low section of the desk.
• The desk is staffed.
• There is not a hearing assistance system.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 09:00 - 17:00.
• Tuesday 09:00 - 17:00.
• Wednesday 09:00 - 17:00.
• Thursday 09:00 - 17:00.
• Friday 09:00 - 17:00.
• Saturday Closed.
• Sunday Closed.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access once inside.
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are allowed in public parts of the venue.
• Wayfinding signage is available.
• Dementia friendly signage is not provided.
• The type of flooring in walkways and corridors is vinyl/laminate.
• There is flooring in corridors with a very shiny finish which could cause issues with glare or be perceived as slippery.
• The lighting levels are medium.

You are on Waiting Room / Area (A - Overflow). Skip to the next section.

Waiting Room / Area (A - Overflow)

• There is a waiting room / area.
• The waiting room / area is approximately 6m from the Dental Hospital main entrance.
• There is level access into the waiting room / area.
• There is not a/are not door(s) into the waiting room / area.
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to wait within the seating area.
• Some chairs are permanently fixed.
• Some chairs with armrests are available.
• There is ample room for a wheelchair user to manoeuvre.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the waiting room / area.
• There is not a television.
• Vending machines are not available.
• A water dispenser is not available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are good.

You are on Consultation / Treatment Room. Skip to the next section.

Consultation / Treatment Room

• There is / are 11 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Room 5.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 81cm (2ft 8in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist can be brought in from another department.
• There is not sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• There are no chairs with armrests available.
• All tables are permanently fixed.
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• Lighting levels are bright.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilets are available in the corridor to the left of the reception as you enter the Dental Hospital.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilets are available in the corridor to the left of the reception as you enter the Dental Hospital.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• Dental Hospital Main Entrance link (new tab) - click here.