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Molineux Walk-in Centre

Molineux Street, Newcastle upon Tyne, NE6 1SG

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Access Guide

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Introduction

  • The Walk in Centre is located on the second floor.

Getting Help and Assistance

  • Interpreting services can be provided by the Trust and confirmation of booking details can be provided by the PALS team.

Parking

  • The venue does have its own car park.
  • Parking is free for all users.
  • Parking is free for Blue Badge holders.
  • The car park is located at the side of the centre.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 1 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 440cm x 480cm (14ft 5in x 15ft 9in).
  • The nearest Blue Badge bay is 22m (24yd 2in) from the building entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.

Opening Times

  • Monday 08:00 - 20:00.
  • Tuesday 08:00 - 20:00.
  • Wednesday 08:00 - 20:00.
  • Thursday 08:00 - 20:00.
  • Friday 08:00 - 20:00.
  • Saturday 08:00 - 20:00.
  • Sunday 08:00 - 20:00.

Outside Access (Building Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is clearly signed.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 100cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 108cm.
  • Ramp/Slope Details View
    • The ramp/slope is located leading to the entrance.
    • The ramp/slope gradient is easy.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.
    • The ramp/slope does bypass the step(s).
  • Step Details View
    • The step(s) is/are located in front of the entrance.
    • There is/are 2 step(s).
    • There is tactile paving at the top and bottom of the step(s).
    • The step(s) is/are clearly marked.
    • The step(s) is/are medium height (11cm - 17cm).
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides going up.

Entrance (Walk-in Centre)

  • Entrance Details View
    • This information is for the entrance located on the second floor.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance, via lift.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width with a locked extension leaf.
    • The door(s) is/are heavy.
    • The width of the door opening is 84cm.

Reception

  • The Centre Reception is located straight ahead as you enter.
  • The reception area/desk is approximately 13m (14yd 8in) from the centre entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception area/desk.
  • The lighting levels at the reception area/desk are medium.
  • The height of the reception desk is high (110cm+).
  • There is sufficient space to write or sign documents on the desk.
  • There is a low section of the desk (76cm or below) available.
  • There is sufficient space to write or sign documents on the low section of the desk.
  • There is not a clear knee recess beneath the low section of the desk.
  • The desk is staffed.
  • There is not a hearing assistance system.

Inside Access

  • There is level access once inside.
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played in the reception and waiting area.
  • Motorised scooters are allowed in public parts of the venue.
  • Wayfinding signage is not available.
  • Dementia friendly signage is not provided.
  • The type of flooring in walkways and corridors is vinyl/laminate.
  • There is flooring in corridors with a very shiny finish which could cause issues with glare or be perceived as slippery.
  • The lighting levels are medium.

Waiting Room / Area

  • There is a waiting room / area.
  • The waiting room / area is approximately 6m from the centre entrance.
  • There is level access into the waiting room / area.
  • There is not a/are not door(s) into the waiting room / area.
  • The type of flooring is vinyl/laminate.
  • There is a space for a wheelchair user to wait within the seating area.
  • No chairs are permanently fixed.
  • Some chairs with armrests are available.
  • No tables are permanently fixed.
  • Announcements are in person.
  • The waiting room / area does have background music playing.
  • There is a flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are medium.

Consultation / Treatment Room (Consultation)

  • There is / are 5 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Consulting Room 2.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) is/are heavy.
  • The width of the door opening is 87cm (2ft 10in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist is not available.
  • There is sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not adjustable.
  • There are no chairs with armrests available.
  • The room does not have background music playing.
  • Lighting levels are medium.

Consultation / Treatment Room (Consultation)

  • The name / number of the room surveyed was; Consulting Room 3.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) is/are heavy.
  • The width of the door opening is 87cm (2ft 10in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist is not available.
  • There is sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is a chair.
  • No chairs are permanently fixed.
  • There are no chairs with armrests available.
  • The room does not have background music playing.
  • Lighting levels are medium.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1-2-3.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are medium.

Lift

  • There is a lift for public use.
  • The lift is located straight ahead as you enter at the rear of the building.
  • The lift is approximately 30m (32yd 2ft) from the building entrance.
  • The lift is a standard lift.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Accessible Toilet

  • There is an/are accessible toilet(s) within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is tactile and pictorial signage on or near the toilet door.
    • This accessible toilet is located To the right as you enter the treatment corridor.
    • This accessible toilet is approximately 16m (17yd 1ft) from the centre entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The door is light.
    • The width of the accessible toilet door is 83cm (2ft 9in).
    • The dimensions of the accessible toilet are 240cm x 242cm (7ft 10in x 7ft 11in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 175cm (5ft 9in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a flashing fire alarm beacon within the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 110cm (3ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 115cm.
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 77cm (2ft 6in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located to the left on exiting the lift.
    • The shared toilet(s) is/are approximately 3m (3yd 10in) from the lift.
    • Inside the venue, there is level access to the shared toilet(s).
    • An ambulant toilet with wall mounted grab rails is not available.
    • Lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the standard toilet.
    • The height of the baby change table once extended is 93cm (3ft 1in).
    • Inside the venue, there is level access to the baby change facility.
  • Comments View
    • A key is required for this facility. The key can be obtained from reception.
    • The lighting is ultraviolet.