You are on Overview. Skip to the next section.

Overview

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• About View
  • This is a park with multiple facilities and services available.
  • Facilities available in the venue include: a Changing Places, café, watersports centre, splash n' play, multiple playgrounds, football pitches, open parkland, boat hire, observation wheel, treetop extreme, adventure golf, archery, a pagoda, maze, and a lake.
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • The nearest step-free train station is Milton Keynes Central.
  • The nearest bus station is Milton Keynes Coachway.
  • For the latest travel options and information you can plan your travel using Traveline (opens new tab).
  • View information on getting here (opens new tab) .
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • There is step-free level access to the park/lake from Car Park A and the Peace Pagoda Car Park, and sloped access to the park/lake from all other car parks.
  • There is step-free level access throughout the majority of areas.
  • The following areas have step-free access via ramps or slopes: the water sports jetty, the playground and various grassed areas around the lake.
  • The following areas have stepped access: the pagoda.
  • Access throughout may include uneven surfaces.
  • The ground and first floors of the café can be accessed via a platform lift and stairs.
• Getting Help and Assistance View
  • There is seating available.
  • There is no hearing assistance system.
  • There is a water bowl available for assistance dogs.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There are 2 toilets with adaptations.
  • Toilets with adaptations are located outside watersports centre and outside Splash 'n' Play.
  • The transfer space varies between left and right in the toilets with adaptations.
  • The shared step-free toilet facilities are located in the café.
  • The male and female step-free toilet facilities are located outside watersports centre and outside Splash 'n' Play.
• Changing Places and Changing Facilities View
  • The Changing Places toilet facilities are located outside the water sports centre.
  • Parent and baby changing facilities are located outside the water sports centre.

You are on Parking (Car Park A). Skip to the next section.

Parking (Car Park A)

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• Car Park View
  • The car park is located next to the Lakeside pub and the sports pitches.
  • The car park is open air/surface.
  • The car park surface consists of tarmac and block paving.
  • There are 4 designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked and signposted.
  • The surveyed Blue Badge parking bay dimensions are 278cm (width) x 470cm (depth).
  • There is a marked zone to both sides but not at the rear.
  • The width of the marked zone is 110cm.
  • The dimensions of the designated Blue Badge parking bays vary in size.
  • The most accessible route from the Blue Badge parking has step-free level access.
• Charges and Restrictions View
  • This car park is for staff, visitors and Blue Badge holders only.
  • Parking is not free for all users.
  • Parking is not free for Blue Badge holders.
  • Clearly presented parking signs are available.
  • Payment machines are located throughout the car park and close to the Blue Badge parking bays.
  • There is a payment machine with controls at a suitable height for a wheelchair user.
  • There is a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
  • View information on parking policies/charges (opens new tab).
  • Payment can be made via the RingGo app, referencing car park code 21694.
• Electric Vehicle Charging Points View
  • There are 2 electric vehicle charging points.
  • The dimensions of the surveyed electric vehicle charging bay are 280cm (width) x 495cm (depth).
  • The controls are not at a suitable height for a wheelchair user.
  • The nozzle holster is not at a suitable height for a wheelchair user.
  • The charging points require tap and pay (contactless payment).
  • There are no electric vehicle charging points designated for Blue Badge holders.
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Parking (Car Park B). Skip to the next section.

Parking (Car Park B)

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• Car Park View
  • The car park is located next to Willen Observation Wheel.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • The height of the restriction barrier is 180cm.
  • There are 15+ designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked and signposted.
  • The surveyed Blue Badge parking bay dimensions are 352cm (width) x 470cm (depth).
  • There are no hatched/marked zones.
  • The most accessible route from the Blue Badge parking has a slight ramp or slope.
  • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
• Charges and Restrictions View
  • This car park is for staff, visitors and Blue Badge holders only.
  • Parking is not free for all users.
  • Parking is not free for Blue Badge holders.
  • Clearly presented parking signs are available.
  • Payment machines are located throughout the car park and close to the Blue Badge parking bays.
  • There is not a payment machine with controls at a suitable height for a wheelchair user.
  • View information on parking policies/charges (opens new tab).
  • Payment can be made via the RingGo app, referencing car park code 21694.
• Electric Vehicle Charging Points View
  • There are 4 electric vehicle charging points.
  • The dimensions of the surveyed electric vehicle charging bay are 256cm (width) x 456cm (depth).
  • The controls are not at a suitable height for a wheelchair user.
  • The nozzle holster is not at a suitable height for a wheelchair user.
  • The charging points require tap and pay (contactless payment).
  • There are no electric vehicle charging points designated for Blue Badge holders.
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Parking (Peace Pagoda Car Park). Skip to the next section.

Parking (Peace Pagoda Car Park)

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• Car Park View
  • The car park is located by the pagoda to the north side of the lake.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • The height of the restriction barrier is 190cm.
  • There is 1 designated Blue Badge parking bay available.
  • The Blue Badge bay is clearly marked.
  • The surveyed Blue Badge parking bay dimensions are 231cm (width) x 370cm (depth).
  • There is a marked zone to both sides but not at the rear.
  • The width of the marked zone is 120cm.
  • The most accessible route from the Blue Badge parking has step-free level access.
• Charges and Restrictions View
  • This car park is for staff, visitors and Blue Badge holders only.
  • Parking is not free for all users.
  • Parking is not free for Blue Badge holders.
  • Clearly presented parking signs are available.
  • Payment machines are located throughout the car park and close to the Blue Badge parking bays.
  • There is not a payment machine with controls at a suitable height for a wheelchair user.
  • View information on parking policies/charges (opens new tab).
  • Payment can be made via the RingGo app, referencing car park code 21694.
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Parking (Tree Cathedral Car Park). Skip to the next section.

Parking (Tree Cathedral Car Park)

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• Car Park View
  • The car park is located off Livingstone Drive, opposite Gulliver's Land Theme Park Resort.
  • The car park is open air/surface.
  • The car park surface consists of cobbles, loose chippings and block paving.
  • The height of the restriction barrier is 180cm.
  • There are 2 designated Blue Badge parking bays available.
  • The Blue Badge bays are signposted but have no markings.
  • The most accessible route from the Blue Badge parking has a slight ramp or slope.
• Charges and Restrictions View
  • This car park is for staff, visitors and Blue Badge holders only.
  • Parking is not free for all users.
  • Parking is not free for Blue Badge holders.
  • Clearly presented parking signs are available.
  • Payment machines are located close to the Blue Badge parking bays.
  • There is not a payment machine with controls at a suitable height for a wheelchair user.
  • View information on parking policies/charges (opens new tab).
  • Payment can be made via the RingGo app, referencing car park code 21694.
• Electric Vehicle Charging Points View
  • There are 4 electric vehicle charging points.
  • The dimensions of the surveyed electric vehicle charging bay are 230cm (width) x 470cm (depth).
  • The controls are not at a suitable height for a wheelchair user.
  • The nozzle holster is not at a suitable height for a wheelchair user.
  • The charging points require tap and pay (contactless payment).
  • There are no electric vehicle charging points designated for Blue Badge holders.
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Outdoor Spaces. Skip to the next section.

Outdoor Spaces

• The following is available in this area: a playground with play equipment, sports pitches and parkland.
• Additional facilities in this area include: a watersports centre, splash 'n' play, multiple playgrounds, observation wheel, treetop extreme, adventure golf, archery, a pagoda, maze, and a lake.
• Outdoor areas consist of concrete or tarmac, rubber tarmac, wood bark, grass, artificial grass, block paving, bonded gravel and paving slabs.
• There are footpaths throughout.
• The majority of the paths are wide enough for wheelchair users.
• There is step-free level access throughout all areas, this may include the use of a lift.
• The following areas have step-free access via ramps or slopes: the playground and various grassed areas around the lake.
• The following areas have stepped access: the pagoda.
• There are seats situated along the paths for people to rest.
• The paths have uneven surfaces.
• There is step-free level access to the park/lake from Car Park A and the Peace Pagoda Car Park, and sloped access to the park/lake from all other car parks.

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• Playground View
  • There is a route around the play equipment which is not firm and even, but is over 180cm wide.
  • The play equipment is within easy reach for seated and standing users and users of different heights.
  • The following play experiences are available: swinging, sliding, rotating, climbing, balancing, viewing and social play.

You are on Changing Places (Outside Watersports Centre). Skip to the next section.

Changing Places (Outside Watersports Centre)

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• Location and Access View
  • The Changing Places facility surveyed is located on the outside of the watersports centre.
  • The Changing Places toilet is in addition to other toilet facilities.
  • The most accessible route to the Changing Places facility has step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • This facility has remote operated access and a phone call is required to gain entry.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 99cm.
  • The door has a twist lock.
  • Internally the door has a high visual contrast.
  • There is not a grab rail on the internal door.
  • The dimensions of the facility are 310cm (width) x 380cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
• Toilet Details View
  • There is lateral transfer space on both sides of the toilet.
  • The transfer space on the right as you face the toilet is 95cm.
  • The transfer space on the left as you face the toilet is 170cm.
  • There is a spatula flush on the right transfer side.
  • There is no horizontal grab rail for the toilet.
  • There are vertical grab rails on both sides of the toilet.
  • The vertical grab rails have a high visual contrast.
  • There are dropdown rails on both sides of the toilet.
  • The dropdown rails have a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high visual contrast.
  • The toilet roll holder is located on the dropdown rail.
• Changing Bench and Hoist Details View
  • The changing bench is wall mounted at a fixed height.
  • The length of the changing bench is 180cm.
  • The facility hoist is powered overhead and accesses all areas.
• Shower Details View
  • There is an adjustable shower head which can also be detached.
  • The shower controls are twist turn mixer.
  • There is no shower seat.
• Other Facilities View
  • There is a height adjustable wash basin.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser has a low visual contrast.
  • The soap dispenser is 100cm from the floor.
  • There is a wall mounted towel dispenser.
  • The towel dispenser has a low visual contrast.
  • The towel dispenser is 100cm from the floor.
  • A wide paper roll dispenser is available.
  • The height of the wide paper roll dispenser is 120cm.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a mirror.
  • There is an unobstructed shelf.
  • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
  • The facility has a nappy/incontinence items bin and a sanitary bin.
  • There is one coat hook.
  • The coat hook is 120cm from the floor.
  • A privacy screen is available.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Toilet with Adaptations (Outside Watersports Centre - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Outside Watersports Centre - Left Hand Transfer)

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• Access View
  • The toilet surveyed is located on the outside of the Watersports building, next to the cafe.
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 84cm.
  • The door has a lever twist lock.
  • Internally the door has a high visual contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • The dimensions of the cubicle are 142cm (width) x 195cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 75cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a medium visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a medium visual contrast.
  • The toilet seat is 49cm from the floor.
  • The toilet seat has a high visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 84cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 74cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rail is on the left as you face the wash basin.
  • The wash basin grab rail has a high visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a low visual contrast.
  • The soap dispenser is 104cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a low visual contrast.
  • The hand dryer is 81cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a full length mirror.
  • There is no shelf.
  • The cubicle has a waste bin and a sanitary bin.
  • There are no coat hooks.
  • The walls and floor visual contrast varies between low and high.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Parent and Baby Room / Feeding Room (Outside Watersports Centre). Skip to the next section.

Parent and Baby Room / Feeding Room (Outside Watersports Centre)

• The room surveyed is located outside the watersports centre, next to the café.
• There is step-free level access into the room.
• There is pictorial signage on or near the door.
• The door opens outwards and has a high visual contrast.
• The width of the door opening is 83cm.
• Internally the door has a high visual contrast.
• The height of the baby change facility when in use is 80cm.
• There is a wash basin, a hand dryer and an emergency alarm in the room.
• The wash basin has a push tap.
• The room has a nappy/incontinence items bin.
• The walls and floor have a high visual contrast.
• Lighting levels vary due to the use of large glazed walls.

You are on Eating and Drinking (Change Please Café). Skip to the next section.

Eating and Drinking (Change Please Café)

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• Location and Access View
  • The café is located next to the watersports centre on the west side of Willen Lake.
  • There is step-free level access into this area.
  • There is a single manual door with a low visual contrast.
  • The door has a locked extension leaf.
  • The door opens towards you.
  • The width of the opening is 80cm.
• Service View
  • This area has a counter where food and drink can be ordered, self service counters, staff who can provide assistance with ordering and numerous seating options.
  • Full table service is not available.
  • Menus are digital.
  • The following dietary requirements can be catered for: dairy free, lactose free, vegetarian and vegan.
  • The following are available: drinking straws and takeaway cups.
  • There is not a hearing assistance system.
• Order and Payment View
  • The service counter was surveyed.
  • The counter is located ahead as you enter.
  • There is step-free level access to the counter.
  • The height of the counter is 86cm.
  • There is not a lowered section at the counter.
  • The counter has windows and patterned/distracting backgrounds.
• Seating Area View
  • There is step-free level access throughout the seating area, this may include the use of a lift.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in this area includes: chairs with armrests, chairs without armrests and benches.
  • Furniture available in this area includes: tables, coffee tables and booths.
  • Some chairs are fixed.
  • The surface height of some of the tables is suitable for wheelchair users.
  • The clear height under some of the tables is suitable for wheelchair users.
  • There is background noise in this area.
  • Lighting levels vary due to the use of large glazed walls.
  • An outdoor seating area is also available.

You are on Lift (Change Please Café). Skip to the next section.

Lift (Change Please Café)

• The lift surveyed is located to the right as you enter the café.
• This lift is a platform lift.
• The distance from the café entrance is 10m.
• The most accessible route to the lift has step-free level access.
• 0 - 1 are accessed by this lift.
• The lift door has a high visual contrast.
• The lift does not have a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have a high visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 90cm.
• The internal dimensions of the lift are 105cm (width) x 142cm (depth).
• The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• The button needs to be pressed constantly when in use.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Stairs (Change Please Café). Skip to the next section.

Stairs (Change Please Café)

• The stairs surveyed are located to the right as you enter the café.
• 0 - 1 can be accessed by these stairs.
• There are 20 steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 18cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels vary due to the use of large glazed walls.

You are on Entrance (Water Sports Reception). Skip to the next section.

Entrance (Water Sports Reception)

• This entrance is located at the side of the building.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There are double manual doors at this entrance, however one door is locked.
• The doors open towards you.
• The width of the opening is 79cm.
• The doors have a high visual contrast.

You are on Reception (Water Sports). Skip to the next section.

Reception (Water Sports)

• The reception is located ahead as you enter.
• The distance from Water sports entrance is 1m.
• There is step-free level access to reception.
• The height of the reception desk is 101cm.
• There is a lowered section at the desk.
• The height of the lowered section is 76cm.
• The reception has a television.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this area.
• Some flooring is shiny.
• Lighting levels were even at the time of the survey.

You are on Changing Area (Water Sports Centre). Skip to the next section.

Changing Area (Water Sports Centre)

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• Changing Area View
  • The male and female changing area were surveyed.
  • The changing area is located on the outside of the water sports centre.
  • The most accessible route to the changing area has step-free level access.
  • There is step-free level access into the changing area.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 82cm.
  • Internally the door has a high visual contrast.
  • Facilities in this area include: toilets, showers and a changing bench.
  • There are not lockers at a suitable height for a wheelchair user.
  • Lighting levels were even at the time of the survey.
• Toilet Facilities View
  • There is step-free level access to the toilet facilities.
  • There are no ambulant toilet facilities available.
  • There is a wash basin and a wall mounted soap dispenser available.
  • The wash basin has a sensor tap.
• Shower Facilities View
  • There is step-free level access to the shower facilities.
  • There is a fixed height shower head.
  • The shower controls are sensor.
  • There is no shower seat.
  • There are additional changing rooms located on the first floor, which are accessed by lift.