Access Guide
Overview
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About
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- The following is available here: a grassed play area, outbuildings, parkland, a playground, a swimming pool, a visitor centre and woodland.
- There are multiple lodges, mini golf and play facilities, and a dog wash.
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Parking and Public Transport
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- The venue has its own car park.
- The nearest train station is Derby.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting Around
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- The following areas have step-free access via slopes or ramps: some trail areas.
- Circulation routes around the site consist of: surfaced footpaths, unsurfaced paths and trails.
- Resting areas are available along circulation routes.
- Wayfinding signage is provided.
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Getting Help and Assistance
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- You can borrow or hire the following equipment: mobility scooter charging facilities, walking aids, a shower chair and a bath mat.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Staff receive the following training: Customer Service and First Aid Training.
- Related Access Guides View
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located in the main changing area, near the pool.
- The toilet with adaptations has a right hand transfer space.
- Shared step-free standard toilet facilities are located in the main changing area, near the pool.
- There are additional male and female toilets outside the games room.
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Changing Facilities
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- Changing facilities with adaptations are located in the main changing area, near the pool.
- Standard changing facilities are located near the pool.
- Parent and baby changing facilities are located in the main changing area, near the pool.
Parking
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Car Park
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- The car park is located near the reception.
- The car park is open air/surface.
- The car park surface consists of concrete and loose chippings.
- There are no designated Blue Badge parking bays available.
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Charges and Restrictions
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- This car park is for visitors only.
- Parking is free for all users.
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Electric Vehicle Charging Points
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- There are no electric vehicle charging points designated for Blue Badge holders.
- There is 1 electric vehicle charging point.
- The controls are at a suitable height for a wheelchair user.
- The nozzle holster is at a suitable height for a wheelchair user.
- Payment can be made via an app.
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Drop-off Point
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- There is not a designated drop-off point available.
Reception Entrance
- This entrance is located at the front of the building.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double manual doors.
- The doors open away from you.
- The width of the opening is 165cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
Reception
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Location
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- The reception is located to the right side, after entering.
- The distance from the entrance is 8m.
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Route
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- The most accessible route to the reception has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access to the reception.
- The height of the reception desk is 97cm.
- There is not a lowered section at the desk.
- The reception has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- There is not a hearing assistance system.
- There may be background noise in this area.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables.
- There is a glass door that opens towards you to access the poolside seating area.
- The door has a low contrast with an opening width of 90cm.
Changing Area
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Changing Area
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- The shared changing area was surveyed.
- The changing area surveyed is located beyond the door, in the reception area.
- The distance from the entrance is 6m.
- The most accessible route to the changing area has step-free level access.
- There is a manual door along the most accessible route.
- There is step-free level access into the changing area.
- There is a single manual door.
- The door opens away from you.
- The width of the opening is 86cm.
- The door has a medium colour contrast.
- Internally the door has a medium colour contrast.
- Facilities in this area include: changing cubicles, a changing facility with adaptations, toilets, showers and a changing bench.
- There are lockers at a suitable height for a wheelchair user.
- There is a larger changing cubicle if required.
- The larger changing cubicle is located next to the sauna.
- The door has an opening width of 65cm.
Indoor Pool with Sauna
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Pool 1
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- This is an indoor pool.
- There is step-free level access throughout this area.
- Some flooring is shiny and patterned.
- There is not an emergency alarm poolside.
- Lighting levels vary due to the use of large glazed walls.
- Access into the water is via 5 steps.
- There is a handrail on the right going down.
- The handrail is easy to grip.
- The step is unmarked.
- The pool is not staffed and does not have a lifeguard.
- Additional facilities include: a jacuzzi.
- There is a sauna between the pool and changing area.
- There is one step into the sauna that is 20cm high.
- The single door into the sauna has an opening width of 65cm..
Toilet with Adaptations (Right Hand Transfer)
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Location
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- The toilet surveyed is located at the end of the changing area.
- The distance from the entrance is 9m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are manual doors along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The width of the opening is 88cm.
- The door has a twist lock.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door with a medium colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 152cm (width) x 209cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 80cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 46cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 112cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 76cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser can be reached when seated on the toilet.
- The soap dispenser has a medium colour contrast.
- The soap dispenser is 96cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high colour contrast.
- The hand dryer is 130cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a long mirror.
- There is no shelf.
- The cubicle has a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 125cm from the floor.
- The walls and floor have a medium colour contrast.
- Lighting levels were even at the time of the survey.
Baby Change Room
- The room is located to the side of the toilet with adaptations.
- The distance from the entrance is 8m.
- The most accessible route to the room has step-free level access.
- There are manual doors along the most accessible route.
- There is pictorial signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door.
- The door opens away from you.
- The width of the opening is 77cm.
- The door has a high colour contrast.
- Internally the door has a medium colour contrast.
- The height of the baby change facility when in use is 93cm.
- There is also a wash basin, a hand dryer and a coat hook in the room.
- The wash basin has a twist/turn mixer tap.
- The room has a nappy/incontinence items bin.
- The walls and floor have a medium colour contrast.
- Lighting levels were even at the time of the survey.
Swimming Pool -Terrace Seating
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Location and Access
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- This seating area is located externally, to the side of the swimming pool.
- The most accessible route has stepped access.
- There are no doors to open along the most accessible route.
- There are 5 steps to this area.
- There are handrails on both sides.
- The handrails are not easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps are unmarked.
- The height of the steps is between 15cm and 18cm.
- The depth of the steps is not between 30cm-45cm.
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Seating Area
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- The seating area is uncovered.
- There is step-free level access throughout the majority of the seating area.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests.
- Furniture available in this area includes: tables.
- The surface height of some of the tables/desks is suitable for wheelchair users.
- The clear height under some of the tables/desks is suitable for wheelchair users.
- There may be background noise in this area.
Laundry Room
- The laundry room is located along the pathway to the right of the main reception entrance.
- There is stepped access into the laundry room.
- There is 1 step with no handrails.
- The height of the step is not between 15cm and 18cm.
- The height of the highest step is 20cm.
- There is a single manual door with a high visual contrast.
- The door opens towards you.
- The width of the opening is 82cm.
- The walls and floor have a high visual contrast.
- The following machines are at a suitable height for a wheelchair user: washing machine and tumble dryer.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables.
- Lighting levels were even at the time of the survey.
Games Room
- The room is located opposite the reception building.
- The distance from the reception building is 25m.
- The most accessible route to the room has stepped access.
- There are manual doors along the most accessible route.
- This route has uneven surfaces.
- There is written text signage on or near the door.
- There are 11 steps into the room.
- There are handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps have some clear markings.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 22cm.
- The depth of the steps is not between 30cm-45cm.
- There is a single manual door.
- The door opens away from you.
- The width of the opening is 82cm.
- The door has a medium colour contrast.
- There is a second, single manual door.
- The door opens towards you.
- The width of the opening is 86cm.
- The door has a medium colour contrast.
- There is step-free level access throughout.
- There is space for an assistance dog to rest.
- The walls and floor have a high colour contrast.
- There is not a hearing assistance system.
- There may be background noise in this room.
- Lighting levels were even at the time of the survey.
Toddler Play Room
- The room is located along the main driveway.
- The most accessible route to the room has stepped access.
- There are no doors to open along the most accessible route.
- This route has uneven surfaces.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door.
- The door opens away from you.
- The width of the opening is 140cm.
- The door has a low colour contrast.
- There is a second set of double manual doors.
- The doors open away from you.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request.
- The width of the opening is 76cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- Some flooring is patterned.
- The walls and floor have a high colour contrast.
- Seating available in this room includes: chairs without armrests.
- Furniture available in this room includes: tables.
- None of the tables are fixed.
- There is not a hearing assistance system.
- Additional facilities/services include: a play area.
- There may be background noise in this room.
- Lighting levels were even at the time of the survey.
Archery Range
- There is step-free access via a very easy slope to this area.
- There is written text signage on or near the entrance.
- There is a single manual door.
- The door opens away from you.
- The width of the opening is 82cm.
- There is a small lip on the threshold of the opening.
- The door has a medium colour contrast.
- There is step-free level access throughout all areas.
- There are no doors along circulation routes in this area.
- Access throughout may include uneven surfaces.
- There is room for a wheelchair user to manoeuvre.
- The walls and floor colour contrast varies between low and high.
- Seating available in this area includes: benches.
- There is not a hearing assistance system.
- There may be background noise in this area.
Outdoor Spaces, Mini Golf and Playground
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About
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- The following is available in this area: a playground, a sports court, parkland, woodland, walkways and grounds.
- Additional facilities in this area include: a mini golf course opposite the reception building.
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Getting Around
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- There are surfaced footpaths in some areas.
- Surfaced footpaths consist of: tarmac.
- The majority of the surfaced footpaths are wide enough for wheelchair users.
- Some footpaths have sections with potential obstacles such as: uneven surfaces and narrow gaps.
- There are also unsurfaced paths/trails in some areas.
- Path or trail surfaces consist of: rubber mulch or rubber bark, gravel and compact earth.
- The majority of the unsurfaced footpaths are wide enough for wheelchair users.
- Some paths/trails have sections with: uneven surfaces, narrow sections and obstructions.
- There are some seats situated along the paths for people to rest.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via slopes or ramps: some walkways and areas of the site.
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Playground
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- Some of the play equipment is within easy reach for seated and standing users and users of different heights.
- The following play experiences are available: sliding, rocking, rotating, climbing, balancing, viewing and social play (e.g. water or sand pits, talk tubes, hopscotch, roundabouts, see-saws).
- Routes around the play equipment are firm and even.
- Routes around the play equipment are at least 150cm wide.
