Access Guide
Overview (Spinal Assessment Unit)
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About
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- This is a Spinal Assessment Unit.
- Services available in the venue include: 2 consultation rooms.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Kings Lynn station.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- The most accessible entrance is also the main entrance.
- There is step-free level access throughout all areas.
- There are no doors along circulation routes.
- Access throughout may include narrow walkways.
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Getting Help and Assistance
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- Seating is available.
- There is not a hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair.
- British Sign Language interpreters can be provided on request.
- The alternative formats documents can be provided in include: Braille (on request), large print (on request) and different languages (on request).
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
Parking (Spinal Assessment Unit)
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Car Park
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- The car park is located in front of the Spinal Assessment Unit.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 2 designated Blue Badge parking bays available.
- The Blue Badge bays have faded markings.
- The surveyed Blue Badge parking bay dimensions are 226cm (width) x 480cm (depth).
- There is a marked zone to one side and the rear.
- The width of the marked zone is 130cm.
- The nearest designated bay is 52m from the main entrance.
- The most accessible route from the Blue Badge parking has slight slopes.
- This route has uneven surfaces and narrow walkways.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
- The slope bypasses the steps. There are 7 steps at a height of 17cm and a tread depth of 30cm. Steps are all marked with tactile paving at the bottom and top of the stairs.
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Charges and Restrictions
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- This car park is for visitors and Blue Badge holders only.
- Parking is free for all users.
- Free parking is restricted to 60 minutes.
- A permit is required to park in this car park. Permits can be collected from the Spinal Assessment Unit.
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Electric Vehicle Charging Points
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- Electric Vehicle charging points are not available.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance (Main Entrance)
- This entrance is located at the front of the building.
- The approach to the entrance has bollards.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is a single manual door.
- The door opens towards you.
- The door requires effort to open.
- There is a locked extension leaf.
- The locked extension leaf can be opened on request.
- The width of the opening is 90cm.
- There is a small lip on the threshold of the opening.
- The door has a medium colour contrast.
Toilet and Changing Facilities (Spinal Assessment Unit)
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located ahead when entering the Spinal Assessment Unit.
- The toilet with adaptations has a left hand transfer space.
- Shared step-free standard toilet facilities are located ahead when entering the Spinal Assessment Unit.
Getting Around (Spinal Assessment Unit)
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Access
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- There is step-free level access throughout walkways.
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Circulation
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- There are no doors to open along circulation routes.
- Access throughout may include narrow walkways.
- There is a high colour contrast between the walls and floor along circulation routes.
- There is no (or very little) background noise.
- Wayfinding signage is not provided.
- Seating available in the walkways includes: chairs with armrests and chairs without armrests.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Seating Area (Waiting Area)
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Location and Access
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- The waiting area is located ahead when entering.
- The most accessible route has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access to this area.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- The walls and floor have a high colour contrast.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- There is no (or very little) background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Consultation / Medical Room (Consultation Room 2)
- The room surveyed was Room 1.
- The room is located to the rear of the Spinal Assessment Unit.
- The most accessible route to the room has step-free level access.
- There are no doors to open along the most accessible route.
- This route has narrow walkways.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door.
- The door opens away from you.
- The door requires effort to open.
- The width of the opening is 87cm.
- The door has a high colour contrast.
- There is step-free level access throughout.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user.
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a high colour contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 187cm.
- Seating available in this room includes: chairs with armrests.
- Furniture available in this room includes: desks.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Toilet with Adaptations (Left Hand Transfer)
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Location
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- The toilet surveyed is located ahead when entering the Spinal Assessment Unit.
- The distance from the main entrance is 6m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The door is easy to open.
- The width of the opening is 87cm.
- The door has a locking handle.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a high colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 166cm (width) x 219cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 72cm (from the side of the toilet pan).
- There is a push button flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high colour contrast.
- The toilet has a padded backrest.
- The toilet roll holder cannot be reached when seated on the toilet.
- The toilet roll holder has a medium colour contrast.
- The toilet roll holder is 86cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser can be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 92cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser cannot be reached when seated on the toilet.
- The towel dispenser has a medium colour contrast.
- The towel dispenser is 104cm from the floor.
- There is a wall mounted hand dryer.
- The hand dryer has a low colour contrast.
- The hand dryer is 98cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is an unobstructed shelf.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a pedal bin.
- There are no coat hooks.
- The walls and floor have a high colour contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Exit (Spinal Assessment Unit)
- The exit area is not clearly signed.
- There is step-free level access at the exit.
- There is a single manual door.
- The door opens towards you.
- The door requires effort to open.
- There is a locked extension leaf.
- The width of the opening is 90cm.
- There is a small lip on the threshold of the opening.
- The door has a medium colour contrast.
