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Bone Health Department

Rotherham General Hospital , Moorgate Road, Rotherham, S60 2UD

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COVID-19 Information (Rotherham General Hospital)

  • The information in this section was taken in May 2021.
  • Visiting is restricted so please contact the ward before attending the hospital.
    Patients are asked to attend appointment on their own if possible.
  • Currently there are no charges for parking this means that spaces will be limited.
  • There are separate doors for entering and exiting.
  • The main hospital entrance is currently split to an entrance on the left and an exit on the right.
  • There is a member of staff available at the entrance.
  • There is currently security at the main hospital entrance.
  • There is hand sanitiser available at the entrance.
  • The hand sanitisers are free standing.
  • The height of the hand sanitiser is 116cm.
  • Hand sanitisers are available inside the venue.
  • Additional hand sanitisers have been installed around the building.
  • There is not a limited number of people allowed inside.
  • There is a one-way system throughout.
  • The one-way system is clearly marked/signed.
  • The main corridor floors inside the hospital have signs asking visitors to keep left and observe the 2 metres social distancing rule.
  • There is clear signage inside to help with social distancing.
  • Additional signage is located throughout the building.
  • There are protective clear screens located at desks/counters.
  • Reception desks throughout the hospital have clear screens installed.
  • There are social distancing signs at each lift door.
  • Toilets are available.
  • Some of the Outpatients department have clear screen booths installed for patients to wait.
  • For more information about the measures in place for Covid-19 please click here (new tab) .

Getting To The Hospital (Rotherham General Hospital)

  • By Road View
    • Rotherham General Hospital is located on Moorgate Road (A618) to the south of Rotherham.
      From the M1 take junction 33 onto the A630 towards Rotherham. At the roundabout take the second exit onto the A631, signposted Rotherham General District Hospital. At the traffic lights turn left onto the A618, Moorgate Road. The hospital is located on the left hand side of the road and is well signed.
      From the M18 take junction 1 onto the A631 towards Rotherham. Continue along the A631 across 3 roundabouts and at the traffic lights turn right onto the A618, Moorgate Road, towards Rotherham. The hospital is located on the left hand side of the road and is well signed.
      From A630 north of the town, proceed towards Rotherham and travel through the town centre, heading towards the M1. At Rotherway Roundabout take the first exit onto the A631, signposted Rotherham General District Hospital. At the traffic lights turn left onto the A618, Moorgate Road. The hospital is located on the left hand side of the road and is well signed.
    • There are a number of visitor car parks located throughout the site. Some car parks are for Blue Badge holders only.
      From 19 July 2021, the following charges will apply: Up to 30 mins Free 30 mins – 1 hour £2.10 1 – 2 hours £3.20 2 – 4 hours £4.60 4 – 6 hours £5.70 6 – 24 hours £7.00 For Blue Badge holders parking is free.
      All car parks are open air parking. There are some uneven surfaces within the car parks and on the pedestrian exits.
      Route Guides are available for several of the car parks to the hospital entrances.
  • By Bus View
    • Buses 10, 19, 19A, 19a, 20, 26, 27, 29, 29a, and 673 all stop outside the hospital on Moorgate Road and Baker Street.
    • There is not an onsite bus stop.
    • The bus stops are located on Baker Street, to the eastern side of the hospital site.
    • There are standard bus stops. The Bus stops are sheltered.
  • By Train View
    • The nearest railway station is Rotherham Central Station. Buses are available from Rotherham Interchange to the hospital. Rotherham Interchange is a 0.2 mile walk from Rotherham Central Station.
  • By Tram View
    • The nearest tram stop is Rotherham Central. Buses are available from Rotherham Interchange to the hospital. Rotherham Interchange is a 0.2 mile walk from Rotherham Central.
  • Useful Links View

Getting Help and Assistance

  • To see the hospital map please click here (opens new tab).
  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located in the Patient Experience Team.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 01709 424 461.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected]
  • There are not volunteers available for help and assistance at the hospital.
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request and different languages on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs.
  • To obtain mobility aids please contact a member of staff.
  • There is a Changing Places facility at this hospital which is located to the right of the main hospital entrance next to Costa Coffee.

Hospital Parking (Visitor Car Park)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located in front of the main hospital entrance.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does have a barrier control system.
    • The barrier controls/touchscreen can be reached from the car.
    • The car park surface is tarmac.
    • There is not a/are not Blue Badge parking bay(s) available.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the payment machines in the car park, throughout the car park and at the payment machines in the hospital building.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located inside the hospital building.
    • Payment machines are located at the pedestrian entrance/ exit to the car park.
    • There is not a payment machine at a convenient height for wheelchair users.
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is not clearly visible from the car park.
    • The route from the car park to the hospital entrance is not clearly signposted.
  • Comments View
    • Pedestrian access from this car park is via the marked walkway.

Hospital Parking (Accessible Short Stay Car Park and Drop Off)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car parking facilities are for Blue Badge holders only.
    • The car park is located directly opposite the main hospital entrance.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does have a barrier control system.
    • The barrier controls/touchscreen can be reached from the car.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 35+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 470cm (7ft 7in x 15ft 5in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located at the exit of the car park, opposite the main hospital entrance.
    • There is a dropped kerb from the drop-off point.
    • The dropped kerb does have tactile paving.
  • Paying View
    • There are not parking charges for the hospital car park.
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 39m (42yd 1ft) from the main hospital entrance.
  • Comments View
    • Access to the main hospital entrance is currently along the path next to the short stay drop off point then across the main entrance road to the hospital. This route has dropped curbs, bollards and slopes to navigate.
    • This car park is accessed through the main visitor car park.

Hospital Parking (Car Park 15 Accessible Parking)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car parking facilities are for Blue Badge holders only.
    • The car park is located in front of the main hospital Accident and Emergency Building entrance.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 235cm x 480cm (7ft 9in x 15ft 9in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are not parking charges for the hospital car park.
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 55m (60yd 5in) from the main hospital entrance.
  • Comments View
    • Access to the main hospital entrance is via dropped kerbs across the entrance to the car park and the main road to the hospital. The route may be difficult due to the payment booth shelter, dropped kerbs, slopes and bollards.

Getting To (Bone Health Department)

  • The Bone Health Department is/are located on level D of the Moorgate Wing.
  • Access to the Bone Health Department is via the Moorgate Wing main entrance.
  • Enter via the Moorgate Wing main entrance and take the first corridor on the left. Proceed down the corridor and turn right at the end. The lifts will be on your right. Take the lift to Level D. Exit the lift and turn left. The Bone Health Department will be ahead of you.
  • There is step free access to the Bone Health Department.
  • The Bone Health Department is approximately 25m from the Moorgate Wing main entrance.
  • There is a/are manual, double door(s) which may be difficult to open between the Moorgate Wing main entrance and the department/service.
  • There are not resting areas along the route.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Outside Access (Moorgate Wing Entrance)

  • Entrance Details View
    • This information is for the entrance located to the left side of the hospital.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 124cm (4ft 1in).
    • There is an intercom.
    • The height of the intercom is 124cm (4ft 1in).
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 141cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 141cm.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of the entrance doors.
    • The ramp/slope gradient is slight.
  • Comments View
    • Access is via intercom only.
    • The car park outside this entrance is taken up by a mobile CT Scanner unit. There is limited drop off space outside this entrance.

Other Floors (Moorgate Wing)

  • Stairs View
    • Signs indicating the location of the stairs are clearly visible from the entrance.
    • There are manual, double doors which may be difficult to open to enter and exit the stairwell on all floors.
    • The floors which are accessible by stairs are B, C and D.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The depth of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor of the building are provided on landings.
    • The lighting levels are moderate to good.

Lift (Moorgate Wing - Lift 10)

  • The lift is located in the Moorgate Wing.
  • Signs indicating the location of this lift are clearly visible from the entrance.
  • The lift is approximately 17m (18yd 1ft) from the Moorgate Wing entrance.
  • The lift is a standard lift.
  • Staff do not need to be notified for use of the lift.
  • The floors which are accessible by this lift are B, C, D and E.
  • There are manual, double doors which may be difficult to open to access the lift lobby on all floors.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 130cm (4ft 3in).
  • The dimensions of the lift are 157cm x 238cm (5ft 2in x 7ft 10in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing assistance system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is moderate to good.

Department / Service (Bone Health Department)

  • Department / Service Access View
    • The Bone Health Department is located on level D in the Moorgate Wing.
    • There is a/are door(s) leading into the department/service.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The door(s) may be difficult to open.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 120cm (3ft 11in).
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 103cm (3ft 5in).
    • There is not a door release button when exiting.
    • There is level access throughout the department/service.
    • There is no clear signage on the department/service.
    • The type of flooring is vinyl/laminate.
    • There is flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
    • There is some flooring in the department/service which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • The department/service does not play background music.
    • The lighting levels are good.
  • Department / Service Facilities View
    • This department/service has; a main reception, a waiting room/area, consultation rooms, a treatment room, accessible toilet facilities and standard toilet facilities.
    • There are 3 consultation/treatment rooms in this department/service.
    • A hearing assistance system is not available in the department/service.
    • A mobile hoist is available from another department/service.
    • There are accessible toilet facilities within the department/service.
    • There are standard toilet facilities within this department/service.

Location of Toilet/Changing Facilities (Rotherham General Hospital)

  • Changing Places facilities are located on level C in the main hospital entrance Lobby.
  • Accessible toilet facilities are located on level C in the main hospital entrance Lobby, on the level C corridor between Junctions 3 and 4 and on level A outside the Rooftop Restaurant.
  • Female and male standard toilet facilities are located on level C in the main hospital entrance lobby and on level A outside the Rooftop Restaurant.
  • Male standard toilet facilities are located on level A outside ward A7.
  • Parent and baby changing facilities are located on level C in the main hospital entrance Lobby.

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