Access Guide
Getting To (Costa Coffee)
- This route starts at the Blue Badge Parking and Drop-Off.
- The most accessible route from here has step-free access via slope.
- The slope gradient varies between slight and steep.
- This route also has uneven surfaces, bollards, a dropped kerb with tactile paving and a pedestrian crossing.
- View further information about parking at the hospital (opens new tab).
- Access to this service is via the Main Entrance.
- There is not a drop-off point at this entrance.
- View further information about entrances (opens new tab).
- This service is located to the right of the Main Entrance foyer.
- The service is approximately 15m from the Main Entrance.
- Enter via the Main Entrance and proceed ahead.
- Turn right at the rear of the foyer and Costa Coffee is located ahead.
- This route to the service has step-free level access.
- There are no doors to open along this route.
- Some flooring is shiny along this route.
- There are not resting areas along this route to the service.
- Wayfinding signage is not provided.
- Dementia-friendly signage is not provided.
- The following toilet facilities are available along the route: a changing places facility, accessible toilet (with left hand transfer), toilets for ambulant disabled users and standard toilets.
- View information about accessible toilet facilities in public areas (opens new tab).
- View information on getting to and around the hospital (opens new tab).
Parking (Blue Badge Parking and Drop-Off)
-
Car Park
View
- The car park is located at the front of the hospital, just across from the Main Entrance.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 39 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 236cm (width) x 467cm (depth).
- The dimensions of the designated Blue Badge parking bays vary in size.
- The hatched/marked zones vary between bays.
- The nearest designated bay is 55m from the Main Entrance.
- The most accessible route from the Blue Badge parking has steep slopes.
- This route has uneven surfaces and bollards.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
-
Charges and Restrictions
View
- This car park is for Blue Badge holders only.
- Parking is free for Blue Badge holders but not all users.
- Blue Badge holders can enter their Blue Badge serial number at a payment machine to receive free parking.
- Payment machines are located at the side of the car park and inside the main building.
- There is not a payment machine with controls at a suitable height for a wheelchair user.
- Payment can also be made online or using an app.
-
Electric Vehicle Charging Points
View
- Electric Vehicle charging points are not available.
-
Drop-off Point
View
- There is a designated drop-off point available.
- The designated drop-off point is located at the front of the car park.
- There is a dropped kerb with tactile paving from the drop-off point.
Entrance (Main Entrance)
- This entrance is located at the front of the hospital.
- The approach to the entrance has uneven surfaces.
- The entrance area is not clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a slope at the entrance.
- The slope has a slight gradient.
- There are double automatic doors.
- The doors are permanently held open.
- The width of the opening is 153cm.
- There is a small lip on the threshold of the opening.
- The doors have a medium colour contrast.
- There is a second set of double automatic doors.
- The doors open by sliding.
- The width of the opening is 158cm.
- The doors have a high colour contrast.
Eating and Drinking (Costa Coffee)
-
Location and Access
View
- Costa Coffee is located on the right side of the Main Entrance foyer, on Level C.
- The most accessible route has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access into this area.
- There is open plan access.
- This area has a counter where food and drink can be ordered.
-
Order and Payment
View
- The service counter was surveyed.
- The counter is located to the rear of the seating area, on the left side.
- There is step-free level access to the counter.
- The height of the counter is 96cm.
- There is not a lowered section at the counter.
- The counter has a television and patterned/distracting backgrounds which may affect the ability of someone to lip read.
-
Seating Area
View
- The card payment machine is at a height of 116cm.
- The payment machine is portable.
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Some flooring is shiny.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Furniture available in this area includes: tables.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels vary due to the use of large glazed walls.
-
Service
View
- This area also has staff who can provide assistance with ordering.
- Full table service is available on request only.
- Menus are available on a board, displayed on the counter and digital.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: takeaway cups.
- There is not a hearing assistance system.