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The Diabetes Education Resource Centre

Rotherham Hospital, Moorgate Road, Rotherham, S60 2UD

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COVID-19 Information (Rotherham Hospital)

  • The information in this section was taken in May 2021.
  • Visiting is restricted so please contact the ward before attending the hospital.
    Patients are asked to attend appointment on their own if possible.
  • Currently there are no charges for parking this means that spaces will be limited.
  • There are separate doors for entering and exiting.
  • The main hospital entrance is currently split to an entrance on the left and an exit on the right.
  • There is a member of staff available at the entrance.
  • There is currently security at the main hospital entrance.
  • There is hand sanitiser available at the entrance.
  • The hand sanitisers are free standing.
  • The height of the hand sanitiser is 116cm.
  • Hand sanitisers are available inside the venue.
  • Additional hand sanitisers have been installed around the building.
  • There is not a limited number of people allowed inside.
  • There is a one-way system throughout.
  • The one-way system is clearly marked/signed.
  • The main corridor floors inside the hospital have signs asking visitors to keep left and observe the 2 metres social distancing rule.
  • There is clear signage inside to help with social distancing.
  • Additional signage is located throughout the building.
  • There are protective clear screens located at desks/counters.
  • Reception desks throughout the hospital have clear screens installed.
  • There are social distancing signs at each lift door.
  • Toilets are available.
  • Some of the Outpatients department have clear screen booths installed for patients to wait.
  • For more information about the measures in place for Covid-19 please click here (new tab) .

Getting To The Hospital (Rotherham Hospital)

  • By Road View
    • Rotherham Hospital is located on Moorgate Road (A618) to the south of Rotherham.
      From the M1 take junction 33 onto the A630 towards Rotherham.
      At the roundabout, take the second exit onto the A631 signposted Rotherham General District Hospital.
      At the traffic lights turn left onto the A618, Moorgate Road.
      The hospital is located on the left hand side of the road and is well signed.
      From the M18 take junction 1 onto the A631 towards Rotherham. Continue along the A631 across 3 roundabouts and at the traffic lights turn right onto the A618, Moorgate Road, towards Rotherham. The hospital is located on the left hand side of the road and is well signed.
      From A630 north of the town, proceed towards Rotherham and travel through the town centre, heading towards the M1. At Rotherway Roundabout take the first exit onto the A631, signposted Rotherham General District Hospital. At the traffic lights turn left onto the A618, Moorgate Road. The hospital is located on the left hand side of the road and is well signed.
    • There are a number of visitor car parks located throughout the site. Some car parks are for Blue Badge holders only.
      From 19 July 2021, the following charges will apply: Up to 30 mins Free 30 mins – 1 hour £2.10 1 – 2 hours £3.20 2 – 4 hours £4.60 4 – 6 hours £5.70 6 – 24 hours £7.00 For Blue Badge holders parking is free.
      All car parks are open air parking. There are some uneven surfaces within the car parks and on the pedestrian exits.
      Route Guides are available for several of the car parks to the hospital entrances.
  • By Bus View
    • Buses 10, 19, 19A, 19a, 20, 26, 27, 29, 29a, and 673 all stop outside the hospital on Moorgate Road and Baker Street.
    • There is not an onsite bus stop.
    • The bus stops are located on Baker Street, to the eastern side of the hospital site.
    • There are standard bus stops.
      The bus stops are sheltered.
  • By Train View
    • The nearest railway station is Rotherham Central Station.
      Buses are available from Rotherham Interchange to the hospital.
      Rotherham Interchange is a 0.2 mile walk from Rotherham Central Station.
  • By Tram View
    • The nearest tram stop is Rotherham Central.
      Buses are available from Rotherham Interchange to the hospital.
      Rotherham Interchange is a 0.2 mile walk from Rotherham Central.
  • Useful Links View

Getting Help and Assistance

  • To see the hospital map please click here (opens new tab).
  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located in the Patient Experience Team.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 01709 424 461.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected]
  • There are not volunteers available for help and assistance at the hospital.
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request and different languages on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs.
  • To obtain mobility aids please contact a member of staff.
  • There is a Changing Places facility at this hospital which is located to the right of the main hospital entrance next to Costa Coffee.

Hospital Parking (Visitor Car Park)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located in front of the main hospital entrance.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does have a barrier control system.
    • There is a touchscreen at the barrier.
    • The barrier controls/touchscreen can be reached from the car.
    • The car park surface is tarmac.
    • There is not a/are not Blue Badge parking bay(s) available.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the payment machines in the car park, throughout the car park and at the payment machines in the hospital building.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located inside the hospital building.
    • Payment machines are located at the pedestrian entrance/exit to the car park.
    • There is not a payment machine at a convenient height for wheelchair users.
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is not clearly visible from the car park.
    • The route from the car park to the hospital entrance is not clearly signposted.
  • Comments View
    • Pedestrian access from this car park is via the marked walkway.

Hospital Parking (Car Park 15 Accessible Parking)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car parking facilities are for Blue Badge holders only.
    • The car park is located in front of the main hospital Accident and Emergency building entrance.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 235cm x 480cm (7ft 9in x 15ft 9in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are not parking charges for the hospital car park.
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 55m (60yd 5in) from the main hospital entrance.
  • Comments View
    • Access to the main hospital entrance is via dropped kerbs across the entrance to the car park and the main road to the hospital. The route may be difficult due to the payment booth shelter, dropped kerbs, slopes and bollards.

Hospital Parking (Accessible Short Stay Car Park and Drop Off)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car parking facilities are for Blue Badge holders only.
    • The car park is located directly opposite the main hospital entrance.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does have a barrier control system.
    • There is a touchscreen at the barrier.
    • The barrier controls/touchscreen can be reached from the car.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 35+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 470cm (7ft 7in x 15ft 5in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located at the exit of the car park, opposite the main hospital entrance.
    • There is a dropped kerb from the drop-off point.
    • The dropped kerb does have tactile paving.
  • Paying View
    • There are not parking charges for the hospital car park.
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 39m (42yd 1ft) from the main hospital entrance.
  • Comments View
    • Access to the main hospital entrance is currently along the path next to the short stay drop off point then across the main entrance road to the hospital.
      This route has dropped curbs, bollards and slopes to navigate.
    • This car park is accessed through the main visitor car park.

Opening Times (Diabetes Education Resource Centre)

  • Monday 08:00 - 18:00.
  • Tuesday 08:00 - 18:00.
  • Wednesday 08:00 - 18:00.
  • Thursday 08:00 - 18:00.
  • Friday 08:00 - 18:00.
  • Saturday Closed.
  • Sunday Closed.

Outside Access (The Diabetes Education Resource Centre)

  • Entrance Details View
    • This information is for the entrance located at the front of the hospital, to the left of the main hospital entrance.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 126cm (4ft 2in).
    • There is not a door release button when exiting.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 162cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 200cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • Ramp/Slope Details View
    • The ramp/slope is located directly in front of the entrance.
    • The ramp/slope gradient is slight.

Waiting Room / Area (Entrance Waiting Area)

  • There is a waiting room / area.
  • The waiting room / area is approximately 2m from the Diabetes Education Resource Centre entrance.
  • There is level access into the waiting room / area.
  • There is not a/are not door(s) into the waiting room / area.
  • There is not a space for a wheelchair user to wait within the seating area.
  • No chairs are permanently fixed.
  • All chairs have armrests.
  • There is not ample room for a wheelchair user to manoeuvre.
  • The manoeuvring space is obstructed by chairs and clear screens.
  • Announcements are in person.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are moderate to good.

Department / Service (The Diabetes Education Resource Centre)

  • Department / Service Access View
    • The Diabetes Education Resource Centre is located at the front of the hospital, to the left of the main hospital entrance.
    • There is level access throughout the department/service.
    • There is clear signage on the department/service.
    • The type of flooring is vinyl/laminate.
    • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
    • There is some flooring in the department/service which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • The department/service does not play background music.
    • The lighting levels are moderate to good.
  • Department / Service Facilities View
    • This department/service has; ambulant toilet facilities for everyone, standard toilet facilities, a sub waiting area, consultation rooms, a main reception and a waiting room/area.
    • There are 5 consultation/treatment rooms in this department/service.
    • A hearing assistance system is available.
    • The type of system is a fixed loop.
    • Staff are not trained to use the system.
    • The hearing assistance system was not tested at the time of the survey.
    • The hearing assistance system was not working at the time of testing.
    • A mobile hoist is not available on the department/service.
    • There are not accessible toilet facilities within the department/service.
    • Accessible toilet facilities are located in the main hospital entrance lobby on level C.
    • There are standard toilet facilities within this department/service.

Reception (Diabetes Education Resource Centre)

  • Reception View
    • The reception point is located in front as you enter the Diabetes Education Resource Centre.
    • The reception point is approximately 4m (4yd 1ft) from the Diabetes Education Resource Centre entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are moderate to good.
    • The height of the reception counter is low (76cm or lower) .
    • There is sufficient space to write or sign documents on the counter.
    • The counter is staffed.
    • There is a bell to attract attention.
    • The bell is at a suitable height for a wheelchair user.
    • There is a hearing assistance system.
    • The type of system is a fixed loop.
    • The hearing assistance system is signed.
    • Staff are not trained to use the hearing assistance system.
    • The hearing assistance system was not tested at the time of the survey.
    • The hearing assistance system was not working at the time of testing.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The type of flooring is vinyl/laminate.
    • There is sufficient space for a wheelchair user to use the waiting area.
    • There are seats with armrests on both sides.
    • The waiting room / area does not have background music playing.
    • There is not a red flashing fire alarm beacon within the waiting room / area.
    • There is a television.
    • Subtitles are available.
    • Vending machines are not available.
    • A water dispenser is not available.
    • There is not a play area or toys/books for a child to play with.
    • There is space for an assistance dog to rest within the seating area.
    • Lighting levels are moderate to good.

Consultation / Treatment Room (Consultation Room)

  • There is / are 4 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Consultation Room.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 86cm (2ft 10in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • There are no chairs with armrests available.
  • Some tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are moderate to good.

Consultation / Treatment Room (Eye Test)

  • There is / are 4 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Room 5.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 86cm (2ft 10in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • All chairs have armrests available.
  • All tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are moderate to good.

Conference / Meeting Facilities (Seminar Room)

  • Conference/meeting facilities are available.
  • The conference/meeting facilities are located to the right as you enter the Diabetes Education Resource Centre.
  • There is step-free access to the conference/meeting facilities.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • There is not a hearing assistance system for the room(s).
  • There are some chairs with armrests on both sides within the room(s).
  • There is sufficient space for a wheelchair user to manoeuvre within the room(s).
  • The lighting levels in the room(s) are moderate to good.
  • The layout of this room can be configured to suit the type of meeting taking place or to accommodate individuals requirements.

Standard Toilet(s) (Ambulant Toilet)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The shared toilet is located on the main consultation corridor.
    • There is step-free access to the toilet(s).
    • The standard toilet(s) is/are approximately 15m from the Diabetes Education Resource Centre entrance.
    • There is tactile, pictorial and written text signage on or near the toilet door.
    • The colour contrast between the external toilet door(s) and wall(s) is fair.
    • The colour contrast between the internal toilet door(s) and wall(s) is fair.
    • The colour contrast between the walls and floor is good.
    • Toilet seats do not have a good colour contrast.
    • An ambulant toilet cubicle is available.
    • There is a/are horizontal wall mounted rail(s) on the right as you face the toilet.
    • The colour contrast of the horizontal wall mounted grab rail(s) in the ambulant cubicle(s) is poor.
    • The ambulant toilet does not have vertical wall mounted grab rails.
    • There are dropdown rails available on both sides of the ambulant toilet(s).
    • The colour contrast of the dropdown rail(s) in the ambulant cubicle(s) is poor.
    • The height of the wash basin(s) is 74cm.
    • The wash basin(s) tap type is twist/turn.
    • There is not a wall fixed soap dispenser.
    • There is a handheld soap dispenser available.
    • Lighting levels are moderate to good.

Location of Toilet/Changing Facilities (Rotherham Hospital)

  • Changing Places facilities are located on Level C in the main hospital entrance lobby.
  • Accessible toilet facilities are located on Level C in the main hospital entrance lobby, on the Level C corridor between Junctions 3 and 4 and on Level A outside the Rooftop Restaurant.
  • Female and male standard toilet facilities are located on Level C in the main hospital entrance lobby and on Level A outside the Rooftop Restaurant.
  • Male standard toilet facilities are located on Level A outside Ward A7.
  • Parent and baby changing facilities are located on Level C in the main hospital entrance lobby.

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