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Royal Academy of Arts - Keepers House

Burlington House, Piccadilly, London, W1J 0BD

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Access Guide

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Getting Help and Assistance

  • To view the Royal Academy's Access Guide please click here (new tab).
  • There is a member of staff available for help and assistance.
  • British Sign Language interpreters can be provided on request.
  • The alternative formats documents can be provided in include; large print.
  • Water bowls for assistance dogs are available.
  • The mobility aids available include wheelchairs.
  • To obtain mobility aids please contact the cloakroom staff in the foyer.
  • For those who would like assistance, a trained volunteer escort can be provided. To book an escorted visit, contact the RA's Access Team. Please allow 2 weeks notice for your booking as this is a volunteer service. To find out more about the RA’s dedicated programmes and services for disabled audiences, please visit the website or contact them directly.
  • The RA organise audio described tours and handling sessions for all their major exhibitions. If you are unable to attend these, recordings of these tours are available on their website. Trained volunteers can also offer descriptive tours of an exhibition.
  • For hearing impaired visitors, the RA organise talks and gallery tours in British Sign Language and in spoken word with speech-to-text transcription. For hearing impaired children, Art Detective worksheets are available for all exhibitions from the Information Desk.
  • Every year a number of sculptures in the Summer Exhibition are available to be explored by touch. They are identified by a list available online and within the Large Print Guides in the galleries.

Parking (Burlington House - Blue Badge Holders Only)

  • Parking View
    • The venue does have its own parking facilities.
    • The car parking facilities are for Blue Badge holders only.
    • The car park is located in the courtyard outside the Royal Academy.
    • The car park type is open air/surface.
    • The car park surface is block paving.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are signposted but have no markings.
    • There is/are 2 designated Blue Badge parking bay(s) within the car park.
    • Parking spaces for Blue Badge holders do need to be booked in advance.
    • There are 2 parking spaces available for Blue Badge holders in the courtyard at Burlington House. Please book at least one week in advance of your visit. To book call: 020 7300 8028.

Approach - Burlington House

  • There are 2 pedestrian entrances to the Annenberg Courtyard in which Burlington House is located.
  • These entrances are located off Piccadilly to either side of the vehicular entrance.
  • Both pedestrian entrances have a very short slope with a steep incline.
  • The vehicular entrance has only an easy slope and retractable bollards but pedestrians are discouraged from using it.
  • The vehicular entrance has a cobbled surface.
  • There are footpaths around either side of the courtyard which lead from the pedestrian entrances to the access ramps at the main entrance.
  • The narrowest section along the footpath on the left is 110cm.
  • Parked vehicles may obstruct the footpaths.

Getting Here

  • By Road View
    • You can drive up close to the entrance of Burlington House by entering the courtyard from Piccadilly. However there is only parking for 2 Blue Badge holders which have to be booked at least a week in advance.
    • To book one of the Blue Badge parking bays please call 020 7300 8028.
  • By Bus View
    • There is a bus stop within 150 metres of the venue.
    • There are four bus route stops on Piccadilly: Nos. 14, 19, 22 and 38.
  • By Train View
    • The nearest Railway Station is Charing Cross.
    • Charing Cross Station is located 0.8 miles from the Royal Academy.
  • By Underground View
    • The nearest underground station is Piccadilly Circus.
    • The nearest tube stations are Piccadilly Circus (on the Piccadilly and Bakerloo lines) and Green Park (on the Jubilee, Piccadilly and Victoria lines). Both stations are approximately 0.3 miles from the Royal Academy. Oxford Circus and Bond Street are the nearest tube stations on the Central Line. Both stations are approximately 0.7 miles away.
  • Useful Links View

Keeper's House Introduction

  • The Keeper's House is available to Friends, Patrons & Corporate Members from 10:00. It is open to the general public from 16:00.
  • The Keeper’s House is available for various private hire events, whether it be a breakfast before 10:00 or drinks and canapés in the evening.
  • Lower Ground Floor (Keeper's House) - Restaurant Lower Ground Floor and The Shenkman Bar
  • Ground Floor (Keepers House) - Sir Hugh Casson Room and The Belle Shenkman Room
  • First Floor (Keeper's House) - The Academician's Room
  • Second Floor (Keeper's House) - Library
  • The opening times are as followed:
  • Sir Hugh Casson Room and Belle Shenkman Room;
  • Daily 10:00 – 18:00
  • Friday 10:00 - 22:00
  • Shenkman Bar;
  • Monday - Wednesday 10:00 - 18:00
  • Thursday – Saturday 10:00 – 23:30 (food is served until 20.30 Tuesday and Wednesday)
  • Sunday 10:00 – 18:00
  • The Keeper’s House Restaurant;
  • Monday – Wednesday 11:00 – 18:00
  • Thursday – Saturday 11:00 – 23:30
  • Sunday - Closed.

Burlington House and Burlington Garden

Eating and Drinking (Annenberg Courtyard Courtyard Café)

  • The following information is for the café.
  • The café is located in the Annenberg Courtyard.
  • Full table service is not available.
  • Food and/or drinks are ordered from the service counter.
  • Food and/or drinks can be brought to the table.
  • The height of the service counter is high (110cm+).
  • There is not a lowered section of the counter.
  • There is not a hearing assistance system.
  • There is step-free access within the café.
  • There is ample room for a wheelchair user to manoeuvre.
  • This area does not play background music.
  • The type of flooring in this area is stone.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests on both sides.
  • The distance between the floor and the lowest table is 72cm.
  • The distance between the floor and the highest table is 108cm.
  • The standard height for tables is 72cm.
  • Plastic/takeaway cups are available.
  • Plastic/takeaway cutlery is available.
  • Drinking straws are available.
  • There are menu boards/signs available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is cold snacks as displayed.
  • Comments View
    • There is a slight gradient in the café seating area.
    • This cafe is only open in the Summer months (June to September).

Outside Access (Keepers House Entrance)

  • Entrance View
    • This information is for the entrance located to the right of the courtyard.
    • The entrance area/door is not clearly signed.
    • There is ramped/sloped and stepped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 105cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.
  • Step(s) View
    • The step(s) is/are located just beyond the entrance.
    • There is/are 5 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The height of the step(s) is/are 15cm.
    • The going of the step(s) is/are between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides of the step(s).
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are good.

Outside Access (Burlington House Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building, in the Annenberg Courtyard.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped or stepped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 124cm.
  • Ramp/Slope View
    • The ramp/slope is located to either side of the entrances.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on the left going up the ramp.
    • The width of the ramp/slope is 135cm (4ft 5in).
    • The ramp/slope does bypass the step(s).
  • Step(s) View
    • The step(s) is/are located next to the ramps and also in front of the entrances.
    • There is/are 4 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are 14cm.
    • The going of the step(s) is/are between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides of the step(s).
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
  • Comments View
    • Alternative access is via revolving doors to either side.
    • The handrail for the ramp on the left is on the opposite side going up.
    • Members of staff are positioned at the entrances to provide help and assistance.
    • There are two alternate revolving entrances available and have a widths of 125cm. One of these is shown in photograph 6.

Entrance (Keeper's House Internal Entrance)

  • Entrance View
    • This information is for the entrance located in the main foyer, next to the Information/Ticket counter.
    • There is step free access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is / are single.
    • The door(s) is / are heavy.
    • The width of the door opening is 99cm (3ft 3in).
  • Comments View
    • This entrance gives access to the Keeper's House from the main foyer.

Eating and Drinking (Sir Hugh Casson Room)

  • The following information is for the café.
  • The café is located on the ground floor of Keeper's House.
  • There is ramped/sloped access to the café.
  • There is a/are single, heavy manual door(s) to access this area.
  • Full table service is not available.
  • Food and/or drinks can be ordered from the service counter.
  • Food and/or drinks are ordered from the service counter.
  • Food and/or drinks can be brought to the table.
  • The height of the service counter is medium height (77cm - 109cm).
  • There is not a lowered section of the counter.
  • There is not a hearing assistance system.
  • There is ample room for a wheelchair user to manoeuvre.
  • This area does not play background music.
  • The type of flooring in this area is wood.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • The nearest table is approximately 2m from the entrance/opening.
  • The standard height for tables is 71cm.
  • Plastic/takeaway cups are available.
  • Plastic/takeaway cutlery is available.
  • Drinking straws are available.
  • There are wall menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The lighting levels are good.

Ramp(s) or Slope(s) (Internal Entrance/Sir Hugh Casson to Keeper's House)

  • There is a ramp/slope located leading from Sir Hugh Casson's Room to the rest of Keeper's House.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.
  • The width of the ramp/slope is 118cm (3ft 10in).
  • The lighting levels at the ramp/slope are good.

Counter (Friends of the RA Desk)

  • Counter View
    • The counter is located on the ground floor of Keeper's House.
    • The counter is approximately 7m (7yd 1ft) from the Keeper's House internal entrance.
    • The counter is clearly visible from the entrance.
    • There is step-free access to the counter.
    • There is a clear unobstructed route to the counter.
    • There are no windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
    • The counter is not placed in front of a background which is patterned.
    • The lighting levels at the counter are good.
    • The height of the counter is high (110cm+).
    • There is sufficient space to write or sign documents on the counter.
    • There is not a lowered section of the counter.
    • There is sufficient space to write or sign documents on the lowered section of the counter.
    • There is not a bell to attract attention.
    • There is not a hearing assistance system at the counter.
    • The type of flooring in this area is tiles.
  • Waiting Area View
    • There is not a waiting area close to the counter.

Getting Around

  • Access View
    • There is step-free access throughout the area.
    • There are corridors/walkways with a surface width of less than 120cm (excluding any permanent obstructions over a small distance).
    • The type of flooring in corridors/walkways is stone and wood.
    • There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
    • Handrails with a rounded or oval profile are not provided in corridors/walkways.
    • There is good colour contrast between the walls and floor in the majority of corridors/walkways.
    • There is a mixture of seating with and without armrests at regular intervals.
    • The lighting levels are varied.
  • Signage View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is consistent throughout the building.
    • Dementia friendly signage is not provided.
  • Safe Place(s) View
    • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • Audio View
    • This venue does not play background music in public areas.
    • There is not a hearing assistance system in the public areas of the building.

Room(s) (Ground Floor - The Belle Shankman Room)

  • The room surveyed was The Belle Shankman.
  • The Belle Shankman Room is located on the ground floor of Keepers House.
  • Access View
    • There is step-free access into the room(s).
    • There is/are 4 medium (11cm-17cm) step(s) for access to the room(s).
    • The step(s) is not/are not clearly marked and has/have handrails on both sides.
  • Room Details View
    • There are no doors at this entrance.
    • There is sufficient space for a wheelchair user to turn within the room.
    • There is a/are chair(s) with armrests on both sides within the room(s).
    • The type of flooring in the room(s) is carpet.
    • The colour contrast between the walls and floor is good.
    • The lighting levels are good.
    • There is level access into the room via the Keepers House lift.

Other Floors (Keeper's House)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are located to the right of the Friends Counter.
    • The stairs are approximately 16m from the Keepers House Entrance.
    • Signs indicating the location of the stairs are not available from the entrance.
    • The floors which are accessible by stairs are LG, G, 1 and 1M.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are not provided on landings.
    • The lighting levels at the steps are good.

Other Floors (Keeper's House Entrance)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are located to the right of Sir Hugh Casson Room.
    • The stairs are clearly visible from the entrance.
    • The floors which are accessible by stairs are LG, G, 1 and 1M.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are not clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on the left going up.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are not provided on landings.
    • The lighting levels at the steps are good.

Lift (Keeper's House)

  • There is a lift for public use.
  • The lift is located to the right of the Friends Counter.
  • The lift is approximately 13m (14yd 8in) from the Keepers House entrance from Burleigh House.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are LG, LG1, G, G1, 1 and 1M.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 107cm x 142cm (3ft 6in x 4ft 8in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.

Eating and Drinking (Lower Ground Floor - The Keeper's Restaurant)

  • The following information is for the restaurant.
  • The restaurant is located on the lower ground floor corridor, to the right.
  • There is step-free access, via lift, to the restaurant.
  • Full table service is available.
  • Food and/or drinks are not ordered from the service counter.
  • There is not a hearing assistance system.
  • There is step-free access within the restaurant.
  • There is ample room for a wheelchair user to manoeuvre.
  • This area does not play background music.
  • The type of flooring in this area is stone and wood.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • The nearest table is approximately 5m from the entrance/opening.
  • The standard height for tables is 70cm.
  • Plastic/takeaway cups are available.
  • Plastic/takeaway cutlery is available.
  • Drinking straws are available.
  • There are hand held menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is an a la carté menu.
  • The lighting levels are varied.

Eating and Drinking (Lower Ground Floor - The Shenkman Bar)

  • The following information is for the bar.
  • The bar is located on the lower ground floor.
  • There is step-free access, via lift, to the bar.
  • Full table service is available.
  • Food and/or drinks can be ordered from the service counter.
  • Food and/or drinks are ordered from the service counter.
  • Food and/or drinks can be brought to the table.
  • The height of the service counter is high (110cm+).
  • There is not a hearing assistance system.
  • There is ample room for a wheelchair user to manoeuvre.
  • This area does play background music.
  • The type of flooring in this area is tiles.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests on both sides.
  • The nearest table is approximately 2m from the entrance/opening.
  • The nearest table is approximately 2m from the till/counter.
  • The standard height for tables is 48cm.
  • Plastic/takeaway cups are available.
  • Plastic/takeaway cutlery is available.
  • Drinking straws are available.
  • There are hand held menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • The lighting levels are low to moderate.
  • Comments View
    • From the lower ground floor there are 4 steps with handrails on both sides into the Shenkman Bar.
    • The Keeper's House lift goes directly into the Shenkman Bar bypassing the steps.
    • The Shenkman Garden is located at the rear of the bar, there is step free access to the front area of the garden.
    • The door to access the garden is double with one leaf locked with a width of 68cm. As shown in photograph 6.
    • There are 6 steps leading to the rear of the garden. As shown in photograph 7.

Accessible Toilet(s) (Lower Ground Floor)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • This accessible toilet is located on the lower ground floor.
    • This accessible toilet is approximately 5m (5yd 1ft) from the Keepers House lift.
    • There is step-free access to the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The door opens inwards and outwards.
    • The door is light.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 92cm (3ft).
    • The door has a horizontal grab rail.
    • The dimensions of the accessible toilet are 152cm x 285cm (4ft 12in x 9ft 4in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary, general domestic waste and open waste paper bin disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 180cm from the floor.
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a fixed horizontal rail without a padded backrest.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is sensor.
    • There is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 102cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is not a hand dryer.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is poor.
    • The contrast between the dropdown rail(s) and wall is fair.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is poor.
    • The lighting levels are good.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
    • The baby change table is not height adjustable.
    • The height of the baby change table once extended is 96cm (3ft 2in).

Level Change (Lower Ground Floor - Female Standard Toilets)

  • Ramp / Slope View
    • There is a ramp/slope located along the lower ground floor corridor.
    • The ramp/slope is used to access the standard toilets and cloakroom.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides.
    • The lighting levels at the ramp/slope are low to moderate.
    • The ramp/slope does not bypass the step(s).
  • Step(s) View
    • There is a/are step(s) located along the lower ground floor corridor.
    • The step(s) is/are used to access the standard toilets and cloakroom.
    • There is/are 4 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are low to moderate.

Level Change (Lower Ground Floor - Male Standard Toilets)

  • Ramp / Slope View
    • There is a ramp/slope located along the corridor leading to the standard toilets and cloakroom.
    • The ramp/slope is used to access the male standard toilets and cloakroom.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides.
    • The lighting levels at the ramp/slope are moderate to good.
    • The ramp/slope does not bypass the step(s).
  • Step(s) View
    • There is a/are step(s) located before and after the ramp.
    • The step(s) is/are used to access the male standard toilets and cloakroom.
    • There is/are 8 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The height of the step(s) is/are 15cm.
    • The going of the step(s) is/are not between the recommended 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are low to moderate.

Standard Toilet(s) (Lower Ground Floor)

  • Standard toilet facilities are available.
  • Access to Standard Male Toilet(s) View
    • Lighting levels are good.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located at the rear of the corridor, on the lower ground floor.
    • The female and male toilets are approximately 29m (31yd 2ft) from the Keepers House lift.
    • There is ramped/sloped and stepped access to the female and male toilet(s).
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet with wall-mounted grab rails is available.
    • There are horizontal and vertical grab rails on both sides of the seat.
    • The wash basin(s) tap type is lever.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.

Eating and Drinking (First Floor - The Academicans' Room)

  • The following information is for the bar.
  • The bar is located on the first floor.
  • There is step-free access, via lift, to the bar.
  • There is a/are single, heavy manual door(s) to access this area.
  • Full table service is available.
  • Food and/or drinks can be ordered from the service counter.
  • Food and/or drinks are ordered from the service counter.
  • The height of the service counter is high (110cm+).
  • There is not a hearing assistance system.
  • There is step-free access within the bar.
  • There is ample room for a wheelchair user to manoeuvre.
  • This area does play background music.
  • The type of flooring in this area is carpet and wood.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests on both sides.
  • The nearest table is approximately 3m from the entrance/opening.
  • The distance between the floor and the lowest table is 58cm.
  • The distance between the floor and the highest table is 62cm.
  • Plastic/takeaway cups are available.
  • Plastic/takeaway cutlery is available.
  • Drinking straws are available.
  • There are hand held menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • The lighting levels are good.
  • Comments View
    • There is very poor contrast for the door to exit the room (shown in photograph 8).

Accessible Toilet(s) (First Mezzanine Floor)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • This accessible toilet is located on the first mezzanine floor.
    • This accessible toilet is approximately 7m (7yd 1ft) from the lift.
    • There is step-free access to the accessible toilet, via lift.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The door opens inwards and outwards.
    • The door is heavy.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 94cm (3ft 1in).
    • The door has a horizontal grab rail.
    • The dimensions of the accessible toilet are 150cm x 220cm (4ft 11in x 7ft 3in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and general domestic waste disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 175cm from the floor.
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a fixed horizontal rail without a padded backrest.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is sensor.
    • There is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 100cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is not a hand dryer.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is poor.
    • The contrast between the dropdown rail(s) and wall is fair.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is fair.
    • The lighting levels are good.

Standard Toilet(s) (First Mezzanine Floor)

  • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The wash basin(s) tap type is lever.
    • There is not a flashing fire alarm beacon within the toilets.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located along the first mezzanine floor corridor.
    • The shared toilet(s) is/are approximately 4m (4yd 1ft) from the Keeper's House Lift.
    • There is step-free access to the shared toilet(s), via lift.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet with wall-mounted grab rails is available.
    • There are horizontal and vertical grab rails on both sides of the seat.
    • There is not a flashing fire alarm beacon within the toilet(s).
    • Lighting levels are good.

Library

  • The RA Library and Archive is open to the public by appointment only Tuesday to Friday, between 10:00 and 13:00, and 14:00 to 17:00.
  • Please contact the Library Information Service on 020 7300 5737 or library@royalacademy.org.uk for more information.
  • There is lift access to the library.