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Liverpool University Dental Hospital

Pembroke Place, Liverpool, L3 5PS

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Access Guide

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Introduction

  • Services / facilities within the building include
    Ground Floor - Receptions 1,2,3 and 4, WRVS Coffee Shop, X-Ray Reception, A+E Examinations, Oral Surgery, Oral Medicine, Dental Theatre, Radiology, Local Anaesthetics Department.
    First Floor - Reception, Restorative Dentistry.
    Second Floor - Reception, Children's Dentistry, Orthodontics.
    Third Floor - School of Dentistry.
    Fourth Floor - School of Dentistry.
  • Related link Special Care Dentistry Unit.
  • Http://www.disabledgo.com/en/access-guide/special-care-dentistry-unit
  • Comments View
    • The hospital also has an attached Special Care Dentistry Unit on the lower ground floor.
    • This is most easily accessed externally.
    • Please see the separate Detailed Access Guide for further information.
    • The first and second floors are primarily treatment/teaching areas for student dentists.
    • Disabled patients would generally be treated on the ground floor or in the Special Care Dentistry Unit. .
    • This would be discussed when making an appointment.

Opening Times

  • Monday 08:15 - 17:00.
  • Tuesday 08:15 - 17:00.
  • Wednesday 08:15 - 17:00.
  • Thursday 08:15 - 17:00.
  • Friday 08:15 - 17:00.
  • Saturday Closed.
  • Sunday Closed.

Location

  • The venue is situated within the centre of the city.
  • This venue is situated in Liverpool.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Liverpool Lime Street.

Parking

  • Parking on the main hospital site is limited to staff and permit holders.
  • There is some disabled parking on site but it is generally used by staff with the exception of the Diabetic Centre where outpatients of that facility can park if displaying a Blue Badge.
  • It may be possible to drive onto the site to drop off disabled patients outside the side or rear entrances but this is at the discretion of security staff.
  • There are drop-off areas outside the main and emergency department entrances and the Linda McCartney Centre but vehicles must not be parked in these areas.
  • Patients and visitors can park in the nearby secure Q-Park facility which is situated less than a 5 minute walk from the hospital and is open 24 hours a day, seven days a week.
  • The vehicle entrance to Q-Park is on Epworth Street (off Erskine Street).
  • A pedestrian exit is available on the Prescot Road side of the car park.
  • The car park has over 40 designated Blue Badge bays on level 1 and two additional bays on each of the other levels.
  • The dimensions of the bays are 3.5m x 6.5 (11ft 5in x 21ft 3in).
  • Parking charges are the same for Blue Badge holders.
  • There is a height restriction of 2.1 metres (6ft 10in) at Q-Park so if you have a vehicle above this height please contact the Trust’s Security Team on 0151 706 2228 to make alternative arrangements.
  • A shuttle bus services runs between the Q-Park car park and the Royal and Dental Hospitals.
  • The bus runs on request and car park staff can radio for one to arrive within a few minutes.

Outside Access (Main Dental Hospital Entrance)

  • This information is for the entrance located in Pembroke Place.
  • There is not level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 166cm (5ft 5in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are double width.
    • The door opening is 170cm (5ft 7in) wide.

Level Change (Main Dental Hospital Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located to the right as you face the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The ramp or slope does bypass the steps.
  • There are steps to access this area / service.
  • The steps are located in front of the entrance and to the left as you face the entrance.
  • There is / are 9 step(s) to the area / service.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.

Reception (1 (Main Reception))

  • The desk is 3m (3yd 10in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is high (110cm+).
  • The desk has a low (76cm or lower) section.
  • The desk is generally staffed.
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • There is not a prescription box.
  • There is a bell to attract attention.
  • The bell is not at a suitable height for a wheelchair user.
  • There is sufficient space to write or sign documents on the desk.
  • Comments View
    • There are additional reception desks for clinical areas which are identical to Reception 1.
    • All desks have fixed hearing loops which have been tested.
    • The locations and distances of the reception desks are as follows:
    • Reception 2 (Ground Floor) - 18 metres from the main dental hospital entrance.
    • X-Ray (Ground Floor) - 21 metres from the main dental hospital entrance.
    • Reception 3 (Ground Floor) - 40 metres from the main dental hospital entrance.
    • Reception 4 (Ground Floor) - 40 metres from the main dental hospital entrance.
    • First Floor Reception - 8 metres from the lift.
    • Second Floor Reception - 8 metres from the lift.

Inside Access

  • There is level access to the service.
  • There is a hearing assistance system.
  • The hearing system is available only on request.
  • The system is a portable loop.
  • Staff are trained to use the system.
  • This venue does play background music.
  • Route finding signage is available.
  • The type of flooring in walkways and corridors is non slip.
  • Lighting levels are bright.

Waiting Room / Area (Main and Sub Areas)

  • There is a waiting room / area.
  • The waiting room / area is 5m (16ft 5in) from the main entrance .
  • There is level access into the waiting room / area.
  • There are not doors into the waiting room / area.
  • There is room for a wheelchair user to manoeuvre.
  • The type of flooring is vinyl.
  • Some chairs are permanently fixed.
  • Some chairs with armrests are available.
  • Some tables are permanently fixed.
  • Announcements are in person.
  • The room does not have background music playing.
  • There is a television.
  • Vending machines are not available.
  • There is a children's play area.
  • There is space for an assistance dog to rest.
  • Lighting levels are bright.
  • Comments View
    • There are sub waiting areas for every reception.
    • All waiting areas are identical to the main waiting area except that that they are smaller and do not have televisions.
    • There is a children's play area on every floor.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1-2-3-4.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is bright.

Lift

  • There is a lift for public use.
  • The lift is located in the main hospital foyer.
  • The lift is 15m (16yd) from main dental hospital entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1-2-3-4.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 120cm (3ft 11in).
  • The dimensions of the lift are 140cm x 220cm (4ft 7in x 7ft 3in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do not have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is bright.

Consultation / Treatment Room (Restorative 1 and 2 - Teaching Areas)

  • The room surveyed was Restorative 2.
  • The consultation / treatment room is 20m (22yd) from the lift .
  • There is level access to the consultation / treatment room.
  • There are not doors into the consultation / treatment room.
  • The type of flooring is vinyl.
  • There is room for a wheelchair user to manoeuvre.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair is adjustable.
  • All chairs with armrests available.
  • The room does not have background music playing.
  • Lighting levels are bright.
  • Comments View
    • This gives an example of the open plan areas on the first and second floors.

Consultation / Treatment Room (Reception 3 - Oral Surgery 1)

  • The room surveyed was Oral Surgery 2.
  • The consultation / treatment room is 30m (32yd 2ft) from the reception.
  • There is level access to the consultation / treatment room.
  • There are doors into the consultation / treatment room.
  • The type of flooring is vinyl.
  • There is room for a wheelchair user to manoeuvre.
  • A hoist is available.
  • The hoist is powered overhead.
  • A sling is available.
  • The sling is attached by hook and loop.
  • There is a chair.
  • All chairs are permanently fixed.
  • The chair is adjustable.
  • All chairs have armrests available.
  • The room does not have background music playing.
  • Lighting levels are bright.
  • Comments View
    • The treatment rooms in the hospital are very similar in terms of access.
    • There are 175 treatment areas in the hospital (including those which are located in rooms like this as well as open plan student areas).
    • Disabled patients will always be treated in the most suitable room available.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is located next to Reception 4, off the main waiting area.
    • This accessible toilet is approximately 30m (32yd 2ft) from the main dental hospital entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The door opens inwards.
    • The door is locked by a locking handle.
    • The door is heavy.
    • The width of the accessible toilet door is 84cm (2ft 9in).
    • The dimensions of the accessible toilet are 175cm x 275cm (5ft 9in x 9ft).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 110cm (3ft 7in).
    • There is no dropdown rail for the toilet.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 44cm (1ft 5in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 102cm (3ft 4in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 102cm (3ft 4in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Comments View
    • The cubicle is fitted with a powered overhead ceiling tracking hoist.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilets are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilets are located off both sides of the main waiting area.
    • The female and male toilets are 30m (32yd 2ft) from the main dental hospital entrance.
    • Inside the venue, there is level access to the female and male toilets.
    • Lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the standard female toilet on the second floor.
    • The height of the baby change table once extended is 100cm (3ft 3in).
    • Inside the venue, there is level access to the baby change facility.
    • This is by lift.
  • Comments View
    • There is an additional standard male toilet on the first floor and an additional standard female toilet on the second floor.

Additional Info

  • Disability awareness training can be provided for staff.
  • The most commonly used documents can be produced in different formats on request.
  • Different formats include Braille, large print and different languages.
  • British Sign Language Interpreters can be provided on request.
  • Language Interpreters can be provided on request.
  • The main languages requested are Cantonese, Arabic, Somali, Mandarin, Polish and Kurdish.
  • Registered assistance dogs are generally welcomed in all areas although departments with high risk from infection, such as wards and intensive care units, should be contacted in advance.
  • Switchboard staff are Type Talk aware.
  • Help with luggage is available for inpatients.
  • The mobility aids available in the hospital include mobile hoists, ceiling tracking hoists, wheelchairs, wheelchair platforms, hoist slings, adjustable beds and adjustable dentist chairs.
  • There is no charge for mobility aids.
  • To obtain mobility aids please contact reception.
  • There is not a mobility scooter charging point at the hospital.
  • Portable hearing loop systems are available at the hospital.