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Day Surgery and Surgical Admissions Unit

The Royal Marsden, Fulham Road, London, SW3 6JJ

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Access Guide

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Getting To (Day Surgery and Surgical Admissions Unit)

  • The most accessible route from the Dovehouse Street Blue Badge bays has a dropped kerb.
  • View further information about parking at the hospital (opens new tab)
  • Access to the Day Surgery and Surgical Admissions Unit is via the Wallace Wing entrance.
  • There is not a drop-off point at this entrance.
  • View further information about entrances (opens new tab)
  • The Day Surgery and Surgical Admissions Unit is located on the first floor of Marsden Wing.
  • The Day Surgery and Surgical Admissions Unit is approximately 15m from the Chelsea Wing lifts.
  • Enter via the Wallace Wing entrance, proceed past the reception and follow the steep ramp to the main corridor.
    Follow the corridor on to Granard House and take a right through the door opposite the lift.
    Continue along the corridor and take the ramp up to the Marsden Wing.
    Take the first right into Chelsea Wing and after a short ramp the lifts are to the left.
    Take a lift to the first floor.
    On exiting the lift, head left.
    Turn right then left, and the Day Surgery and Surgical Admissions Unit is ahead.
  • Internally the most accessible route has a lift, slight ramps or slopes, steep ramps or slopes, manual doors and doors permanently held open.
  • Some flooring along the route is shiny and patterned.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • View information about accessible toilet facilities in public areas (opens new tab).
  • View more information on getting to and around the hospital (opens new tab)

Public Parking (On-Street Parking)

  • On Street Blue Badge Parking View
    • There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
    • The on street Blue Badge parking bay(s) is/are located on along Dovehouse Street.
    • The dimensions of the on street Blue Badge parking bay(s) surveyed are 191cm x 540cm (6ft 3in x 17ft 9in).
    • There are not parking charges for the on street Blue Badge parking bay(s).
  • On Street Standard Parking View
    • Standard on street parking is available.
  • Public Car Park View
    • There is not a car park for public use within approximately 200m (219yd).
  • Drop-off Point View
    • There is not a designated drop-off point.

Outside Access (Wallace Wing Entrance - Automatic Doors)

  • Entrance Details View
    • This information is for the entrance located at the rear of the hospital, along Dovehouse Street.
    • There is not a drop-off point at this entrance.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 116cm (3ft 10in).
    • There is an intercom.
    • The height of the intercom is 116cm (3ft 10in).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 135cm (4ft 5in).
    • There is not a door release button when exiting.
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 132cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 160cm.

Lift (Chelsea Wing Lifts)

  • There is a lift for public use.
  • The lift is located to the left after the slight ramp leading from the Marsden Wing to the Chelsea Wing.
  • Signs indicating the location of this lift are not clearly visible from the entrance.
  • The lift is approximately 90m (98yd 1ft) from the Wallace Wing Entrance - Automatic Doors.
  • The lift is a standard lift.
  • Staff do not need to be notified for use of the lift.
  • The floors which are accessible by this lift are B, G, 1, 2, and 3.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The visual contrast between the external lift controls and the control plate is medium.
  • The visual contrast between the external lift control plate and the wall is high.
  • The clear door width is 130cm (4ft 3in).
  • The dimensions of the lift are 144cm x 267cm (4ft 9in x 8ft 9in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is a hearing assistance system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is moderate to good.

Department / Service (Day Surgery and Surgical Admissions Unit)

  • Location and Access View
    • The Day Surgery and Surgical Admissions Unit is located on the first floor of the Marsden Wing.
    • View information on opening times.
    • There is written text signage on or near the door.
    • There is step-free level access into this area.
    • There is a key fob/card reader at a height of 131cm.
    • The height of the hand sanitiser is 150cm.
    • There are double manual doors with a high visual contrast.
    • The doors are permanently held open.
    • The width of the opening is 118cm.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include doors permanently held open and narrow walkways.
    • Some flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There is no (or very little) background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were even at the time of the survey.
  • Facilities and Services View
    • There are 2 consultation/medical rooms available.
    • There is a clearly signed portable hearing assistance system.
    • The hearing assistance system could not be tested at the time of the survey.
    • The hoist is mobile.
    • The following facilities are available for patients: toilets with adaptations.

Toilet and Changing Facilities (Day Surgery and Surgical Admissions Unit)

  • Toilet Facilities View
    • There are 2 toilets with adaptations.
    • Toilets with adaptations are located off the recovery room.
    • The transfer space varies between left and right in the toilets with adaptations.

Reception (Day Surgery and Surgical Admissions Unit)

  • The reception is located to the left on entering the Day Surgery and Surgical Admissions Unit.
  • The distance from the Day Surgery and Surgical Admissions Unit entrance is 3m.
  • The most accessible route to reception has manual doors.
  • There is step-free level access to reception.
  • The height of the reception desk is 97cm.
  • There is not a lowered section at the desk.
  • The reception has windows, glazed screens and patterned/distracting backgrounds.
  • There is a clearly signed portable hearing assistance system.
  • The hearing assistance system could not be tested at the time of the survey.
  • There is no (or very little) background noise in this area.
  • The flooring is shiny.
  • Lighting levels were even at the time of the survey.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Furniture available in this area includes: coffee tables.

Consultation / Medical Room (Recovery Area)

  • There is 1 consultation/medical room available.
  • The room surveyed was; Recovery Area.
  • The room is located opposite the Day Surgery and Surgical Admissions Unit reception.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • The height of the hand sanitiser is 109cm.
  • There are double automatic doors with a high visual contrast.
  • The doors open inwards.
  • The width of the opening is 148cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 180cm.
  • Seating available in the room includes: chairs without armrests and armchairs.
  • Furniture available in the room includes: height adjustable tables.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Consultation / Medical Room (Pre-Assessment Room)

  • There is 1 consultation/medical room available.
  • The room surveyed was; Pre-Assessment Room.
  • The room is located off the recovery area.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 85cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 180cm.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: desks.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located off the recovery area.
    • The distance from the Day Surgery and Surgical Admissions Unit entrance is 20m.
    • The most accessible route to the toilet has step-free level access and doors permanently held open.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 86cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door .
  • Dimensions and Features View
    • The dimensions of the cubicle are 245cm (width) x 210cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 160cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 43cm from the floor.
    • The toilet seat has a high visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 88cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rail is on the right as you face the wash basin.
    • The wash basin grab rail has a low visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 85cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 108cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin and a pedal bin.
    • There is one coat hook.
    • The coat hook is 178cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.