Access Guide
Getting To (Help Centre PALS and Information)
- The most accessible route from the Dovehouse Street Blue Badge bays has a dropped kerb.
- View further information about parking at the hospital (opens new tab)
- Access to the Help Centre PALS and Information is via the Wallace Wing entrance.
- There is not a drop-off point at this entrance.
- View further information about entrances (opens new tab)
- Help Centre PALS and Information is located on the ground floor of the Chelsea Wing.
- The Help Centre PALS and Information is approximately 100m from the Wallace Wing entrance.
- Enter via the Wallace Wing entrance, proceed past the reception and follow the steep ramp to the main corridor.
Follow the corridor on to Granard House and take a right through the door opposite the lift.
Continue along the corridor and take the ramp up to the Marsden Wing.
Take the first right into Chelsea Wing and follow the ramp.
The entrance to Help Centre PALS and Information is located ahead on the left. - Internally the most accessible route has slight ramps or slopes, steep ramps or slopes, manual doors and doors permanently held open.
- Some flooring along the route is patterned.
- There are resting areas along the route.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The following toilet facilities are available along the route; a toilet with adaptations (with right hand transfer).
- View information about accessible toilet facilities in public areas (opens new tab).
- View more information on getting to and around the hospital (opens new tab)
Public Parking (On-Street Parking)
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On Street Blue Badge Parking
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- There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
- The on street Blue Badge parking bay(s) is/are located on along Dovehouse Street.
- The dimensions of the on street Blue Badge parking bay(s) surveyed are 191cm x 540cm (6ft 3in x 17ft 9in).
- There are not parking charges for the on street Blue Badge parking bay(s).
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On Street Standard Parking
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- Standard on street parking is available.
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Public Car Park
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- There is not a car park for public use within approximately 200m (219yd).
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Drop-off Point
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- There is not a designated drop-off point.
Outside Access (Wallace Wing Entrance - Automatic Doors)
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Entrance Details
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- This information is for the entrance located at the rear of the hospital, along Dovehouse Street.
- There is not a drop-off point at this entrance.
- The entrance area/door is clearly signed.
- There is step free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is a bell/buzzer.
- The height of the bell/buzzer is 116cm (3ft 10in).
- There is an intercom.
- The height of the intercom is 116cm (3ft 10in).
- There is a hand sanitiser.
- The height of the hand sanitiser is 135cm (4ft 5in).
- There is not a door release button when exiting.
- Standard manual wheelchairs are available for people to borrow at this entrance.
- The main door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 132cm.
- There is a second set of doors.
- The door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 160cm.
Department / Service (Help Centre PALS and Information)
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Location and Access
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- Help Centre PALS and Information is located on the ground floor of the Chelsea Wing.
- View information on opening times.
- There is written text signage on or near the door.
- There is step-free level access into this area.
- The width of the opening is 270cm.
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Getting Around
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- There is step-free level access throughout.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- There is no (or very little) background noise in this area.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- Lighting levels were even at the time of the survey.
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Facilities and Services
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- Furniture available in this area includes: tables.
- There is a clearly signed portable hearing assistance system.
- The hearing assistance system was tested, however it was not working at the time of the survey.
- The nearest toilet with adaptations is located on the corridor to the right of the Help Centre PALS and Information entrance.
Room (Interview Room 1)
- The room is located ahead from the Help Centre PALS and Information entrance.
- The distance from the Help Centre PALS and Information entrance is 4m.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a medium visual contrast.
- The door opens inwards.
- The width of the opening is 85cm.
- There is step-free level access throughout the room.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is not space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests and armchairs.
- Furniture available in the room includes: desks.
- The desks are fixed.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.