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Charles Wolfson Rapid Diagnostic Centre

The Royal Marsden, Downs Road, Sutton, SM2 5PT

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Access Guide

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Getting To (Charles Wolfson Rapid Diagnostic Centre)

  • This route starts at the Rear Car Park.
  • The most accessible route from here has step-free access via slope.
  • The slope has a slight gradient.
  • This route also has bollards and a dropped kerb with tactile paving.
  • Access to this department is via the Charles Wolfson Rapid Diagnostic Centre Entrance.
  • There is a drop-off point at this entrance.
  • This department is located on the lower ground floor of the Oak Cancer Centre.
  • View information on getting to and around the hospital (opens new tab).

Hospital Parking (Rear Car Park)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located off Cotswold Road, at the rear of the main hospital building, near to the Oak Centre Entrance.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 480cm (7ft 7in x 15ft 9in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located in front of the entrance to the Charles Wolfson Rapid Diagnostic Centre.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located throughout the car park.
    • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located at the front of the car park.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The hospital entrance is not clearly visible from the car park.
    • The route from the car park to the hospital entrance is clearly signposted.
    • The nearest designated Blue Badge parking bay is approximately 50m (54yd 2ft) from the entrance to the Charles Wolfson Rapid Diagnostic Centre.

Drop-off Point (Charles Wolfson Rapid Diagnostic Centre)

  • A designated drop-off point is available.
  • The designated drop-off point is located on Oakleaf Avenue.
  • There is a dropped kerb without tactile paving from the drop-off point.

Entrance (Charles Wolfson Rapid Diagnostic Centre)

  • This entrance is located on Oakleaf Avenue.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a slope at the entrance.
  • The slope has a steep gradient.
  • There is a single automatic door, which is push pad activated.
  • The height of the push pad is 105cm.
  • The door opens towards you.
  • The width of the opening is 100cm.
  • The door has a medium colour contrast.
  • There is a push pad or push button to exit at a height of 87cm.
  • There is an alternative revolving door.

Reception (Charles Wolfson Rapid Diagnostic Centre)

  • Location View
    • The reception is located ahead from the Charles Wolfson Rapid Diagnostic Centre entrance.
    • The distance from the Charles Wolfson Rapid Diagnostic Centre entrance is 8m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 106cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 76cm.
    • The reception has a television which may affect the ability of someone to lip read.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
    • The height of the touchscreen display ranges from 87cm to 110cm from the floor.
    • There is no (or very little) background noise in this area.
    • Some flooring is shiny.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Seating is fixed.
    • Furniture available in this area includes: coffee tables.
    • The tables are fixed.

Department / Service (Charles Wolfson Rapid Diagnostic Centre)

  • Location and Access View
    • The Charles Wolfson Rapid Diagnostic Centre is located on the lower ground floor of the Oak Cancer Centre.
    • There is step-free level access into this area.
  • Getting Around View
    • There is step-free level access throughout all areas.
    • Doors are held open along circulation routes.
    • Access throughout may include pillars.
    • There is a high colour contrast between the walls and floor along circulation routes.
    • The flooring is shiny.
    • There is no (or very little) background noise.
    • Wayfinding signage is provided.
    • Lighting levels vary due to the size of the space.
  • Facilities and Services View
    • Seating available in this area includes: chairs with armrests.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.

Toilet and Changing Facilities (Charles Wolfson Rapid Diagnostic Centre)

  • Toilet Facilities View
    • There are 4 toilets with adaptations.
    • The toilets with adaptations are located on the right hand side of the department corridor and next to the Diagnostic Room.
    • The transfer space varies between toilets with adaptations.
    • Ambulant toilet facilities are located within the standard toilets on the right hand side of the department corridor.
    • Shared step-free standard toilet facilities are located on the right hand side of the department corridor.
  • Changing Facilities View
    • Changing facilities with adaptations are located off the mammography room.
    • Standard changing facilities are located off the mammography and ultrasound rooms.
    • Parent and baby changing facilities are located on the left hand side of the department corridor.

Consultation / Medical Room (Consulting Rooms)

  • The room surveyed was Consulting Room 1.
  • The room is located on the right hand side of the department corridor.
  • The most accessible route to the room has step-free level access.
  • Doors are held open along the most accessible route.
  • There is written text and numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The door is easy to open.
  • There is a locked extension leaf.
  • The width of the opening is 88cm.
  • The door has a high colour contrast.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high colour contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 200cm.
  • Seating available in this room includes: chairs with armrests.
  • Furniture available in this room includes: desks.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Lighting levels are adjustable.

Room (Quiet Room)

  • The room is located on the left hand side of the department corridor.
  • The distance from the Charles Wolfson Rapid Diagnostic Centre entrance is 20m.
  • The most accessible route to the room has step-free level access.
  • Doors are held open along the most accessible route.
  • There is written text and numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The door is easy to open.
  • The width of the opening is 96cm.
  • The door has a high colour contrast.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high colour contrast.
  • Seating available in this room includes: chairs with armrests and sofas.
  • Furniture available in this room includes: tables.
  • None of the tables are fixed.
  • The surface height of the tables/desks is not suitable for wheelchair users.
  • The clear height under the tables/desks is not suitable for wheelchair users.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a flashing fire alarm.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Lighting levels are adjustable.

Changing Room with Adaptations (Mammography - Changing 3)

  • Location and Access View
    • The changing room surveyed is located on the right hand side of the department corridor.
    • The most accessible route to the changing room has step-free level access.
    • Doors are held open along the most accessible route.
    • There is step-free level access into the changing room.
    • There is written text signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 96cm.
    • The door has a twist lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a high colour contrast.
  • Dimensions and Features View
    • Changing facilities available in the changing room include: a chair.
    • The dimensions of the changing room are 190cm (width) x 200cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a long mirror.
    • There is an unobstructed shelf.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has no disposal facilities.
    • There are multiple coat hooks.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.
    • There is a grab rail and 2 dropdown rails in this changing room.

Imaging Room (Mammography)

  • The room surveyed was Mammography 3.
  • The room is located on the right hand side of the department corridor.
  • The most accessible route to the room has step-free level access.
  • Doors are held open along the most accessible route.
  • Imaging Room View
    • There is written text and numbered signage on or near the door.
    • There is step-free level access into the room.
    • There is a single manual door.
    • The door opens away from you.
    • The door requires effort to open.
    • There is a locked extension leaf.
    • The width of the opening is 92cm.
    • The door has a high colour contrast.
    • This door is from the corridor into the imaging room.
    • There is step-free level access throughout.
    • There is room for a wheelchair user to manoeuvre.
    • There is space for an assistance dog to rest.
    • Some flooring is shiny and patterned.
    • The walls and floor have a high colour contrast.
    • Seating available in this room includes: chairs with armrests.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this room.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • Lighting levels are adjustable.

Imaging Room (Diagnostic Room)

  • The room surveyed was Diagnostic Room.
  • The room is located on the right hand side of the department corridor.
  • The most accessible route to the room has step-free level access.
  • Doors are held open along the most accessible route.
  • Imaging Room View
    • There is written text signage on or near the door.
    • There is step-free level access into the room.
    • There is a single manual door.
    • The door opens away from you.
    • The door requires effort to open.
    • There is a locked extension leaf.
    • The width of the opening is 86cm.
    • The door has a high colour contrast.
    • There is step-free level access throughout.
    • There is room for a wheelchair user to manoeuvre.
    • There is space for an assistance dog to rest.
    • The flooring is shiny.
    • The walls and floor have a high colour contrast.
    • The treatment table is free standing and height adjustable.
    • The length of the treatment table is 180cm.
    • Seating available in this room includes: chairs with armrests.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this room.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • Lighting levels are adjustable.

Imaging Room (Ultrasound)

  • The room surveyed was Ultrasound 1.
  • The room is located at the rear of the department.
  • The most accessible route to the room has step-free level access.
  • Doors are held open along the most accessible route.
  • Changing Room View
    • There is step-free level access into the changing room.
    • The first door is from the corridor to the changing room and the second door is from the changing room into the imaging room.
    • The door opens inwards and has a high colour contrast.
    • The door requires effort to open.
    • The width of the opening is 75cm.
    • There is a second door.
    • The door is easy to open.
    • The width of the opening is 75cm.
    • Internally the door has a high colour contrast.
    • The door has a lever twist lock.
    • The dimensions of the changing room are 117cm (width) x 220cm (depth).
    • There are no grab rails in the changing room.
    • There are no dropdown rails in the changing room.
    • There is a chair available.
    • The seat/chair is 45cm from the floor.
    • There is no assistance bell.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a long mirror.
    • There are multiple coat hooks.
    • The coat hooks are 100cm and 140cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
  • Imaging Room View
    • There is written text and numbered signage on or near the door.
    • There is step-free level access into the room.
    • There is a single manual door.
    • The door opens away from you.
    • The door requires effort to open.
    • There is a locked extension leaf.
    • The width of the opening is 86cm.
    • The door has a high colour contrast.
    • There is step-free level access throughout.
    • There is room for a wheelchair user to manoeuvre.
    • There is space for an assistance dog to rest.
    • The flooring is shiny.
    • The walls and floor have a high colour contrast.
    • The treatment table is free standing and height adjustable.
    • The length of the treatment table is 180cm.
    • Seating available in this room includes: chairs with armrests.
    • Furniture available in this room includes: desks.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this room.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • Lighting levels are adjustable.
    • The alternative door into the imaging room is on the corridor.

Parent and Baby Room / Feeding Room (Baby Change)

  • The room is located on the left hand side of the department corridor.
  • The distance from the Charles Wolfson Rapid Diagnostic Centre Entrance is 23m.
  • The most accessible route to the room has step-free level access.
  • Doors are held open along the most accessible route.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The door is easy to open.
  • The width of the opening is 96cm.
  • The door has a high colour contrast.
  • Internally the door has a high colour contrast.
  • The height of the baby change facility when in use is 82cm.
  • There is also a wash basin, a paper towel dispenser, an emergency alarm, an assistance bell, a mirror and a coat hook in the room.
  • The wash basin has a lever mixer tap.
  • The room has a nappy/incontinence items bin and a pedal bin.
  • Seating available in this room includes: chairs with armrests.
  • The walls and floor have a high colour contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Parent and Baby Room / Feeding Room (Baby Feeding Room)

  • The room is located on the left hand side of the department corridor.
  • The distance from the Charles Wolfson Rapid Diagnostic Centre Entrance is 22m.
  • The most accessible route to the room has step-free level access.
  • Doors are held open along the most accessible route.
  • There is pictorial signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The door is easy to open.
  • The width of the opening is 96cm.
  • The door has a high colour contrast.
  • Internally the door has a high colour contrast.
  • There is also an emergency alarm, an assistance bell and a coat hook in the room.
  • The room has a pedal bin.
  • Seating available in this room includes: armchairs.
  • The walls and floor have a high colour contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Lighting levels are adjustable.

Toilet with Adaptations (Left Hand Transfer)

  • Location View
    • The toilet surveyed is located on the right hand side of the department corridor.
    • The distance from the Charles Wolfson Rapid Diagnostic Centre Entrance is 12m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • Doors are held open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is Braille, tactile and pictorial signage on or near the door.
    • The door opens inwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 96cm.
    • The door has a lever twist lock.
    • Internally the door has a high colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 152cm (width) x 300cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 80cm (from the side of the toilet pan).
    • There is a push button flush for the toilet.
    • The flush is on the wall above the cistern.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a medium colour contrast.
    • The toilet roll holder is 100cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 75cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a medium colour contrast.
    • The soap dispenser is 96cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser can be reached when seated on the toilet.
    • The towel dispenser has a medium colour contrast.
    • The towel dispenser is 110cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a long mirror.
    • There is an unobstructed shelf.
    • The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a sanitary bin and a pedal bin.
    • There are multiple coat hooks.
    • The coat hooks are 100cm and 140cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.