You are on Overview - Health (Oak Cancer Centre). Skip to the next section.

Overview - Health (Oak Cancer Centre)

Collapse all Expand all

• About View
  • This is a cancer research and treatment facility.
  • Facilities available in the venue include: a café, a pharmacy and toilets.
  • View information on opening times.
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • There is a drop-off point.
  • The nearest train station is Belmont.
  • This station has step-free access.
  • For the latest travel options and information you can plan your travel using Traveline (opens new tab).
• Getting In and Around View
  • There is step-free access via a very easy slope at the most accessible entrance.
  • The most accessible entrance is also the main entrance.
  • There is 1 other entrance.
  • There is step-free access via ramp at the other entrance.
  • There is step-free level access throughout all areas.
  • Doors are held open along circulation routes.
  • The lower ground, ground, first and second floors can be accessed via a standard lift and stairs.
• Getting Help and Assistance View
  • Seating is available.
  • There is a fixed hearing assistance system.
  • There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
  • The designated safe space is located in the Outpatients department.
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Additional facilities/services include: Wi-Fi.

You are on Hospital Parking (Rear Car Park). Skip to the next section.

Hospital Parking (Rear Car Park)

Collapse all Expand all

• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located off Cotswold Road, at the rear of the main hospital building, near to the Oak Centre Entrance.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 480cm (7ft 7in x 15ft 9in).
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located in front of the entrance to the Charles Wolfson Rapid Diagnostic Centre.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located throughout the car park.
  • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Payment machines are located at the front of the car park.
  • There is a payment machine at a convenient height for wheelchair users.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The hospital entrance is not clearly visible from the car park.
  • The route from the car park to the hospital entrance is clearly signposted.
  • The nearest designated Blue Badge parking bay is approximately 50m (54yd 2ft) from the entrance to the Charles Wolfson Rapid Diagnostic Centre.

You are on Drop-off Point (Oak Cancer Centre). Skip to the next section.

Drop-off Point (Oak Cancer Centre)

• A designated drop-off point is available.
• The designated drop-off point is located to the right of the Oak Cancer Centre Main Entrance.
• There is no dropped kerb from the drop-off point.

You are on Entrance (Main Entrance). Skip to the next section.

Entrance (Main Entrance)

• This entrance is located at the front of the building, on Oakleaf Avenue.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via a very easy slope or ramp at the entrance.
• There is an intercom at a height of 122cm.
• There is a single automatic door, which is push pad activated.
• The height of the push pad is 95cm.
• The door opens towards you.
• The width of the opening is 102cm.
• There is a small lip on the threshold of the opening.
• The door has a high colour contrast.
• There is a push pad or push button to exit at a height of 100cm.

You are on Entrance (Internal Entrance from Main Hospital). Skip to the next section.

Entrance (Internal Entrance from Main Hospital)

• This entrance is located to the left from the Main Hospital Entrance.
• The entrance area is clearly signed.
• There is step-free level access at the entrance.
• There are double manual doors.
• The doors are permanently held open.
• The width of the opening is 153cm.
• The doors have a high colour contrast.
• There is a second set of double manual doors.
• The doors are permanently held open.
• The width of the opening is 142cm.
• The doors have a high colour contrast.
• There is step-free access via ramp as you enter.
• The ramp has a slight gradient.
• The ramp is between 75cm and 150cm wide.
• There are handrails on both sides.
• The ramp is located in between the two sets of doors.

You are on Toilet and Changing Facilities (Oak Cancer Centre). Skip to the next section.

Toilet and Changing Facilities (Oak Cancer Centre)

Collapse all Expand all

• Toilet Facilities View
  • There is 1 toilet with adaptations.
  • The toilet with adaptations is located to the left from the Oak Cancer Centre Main Entrance.
  • The toilet with adaptations has a transfer space on both sides.
  • Ambulant toilet facilities are located within the block of standard toilets.
  • Shared step-free standard toilet facilities are located to the right from the Oak Cancer Centre Main Entrance.

You are on Reception (Main). Skip to the next section.

Reception (Main)

Collapse all Expand all

• Location View
  • The reception is located ahead from the Oak Cancer Centre Main Entrance.
  • The distance from the Oak Cancer Centre Main Entrance is 5m.
• Route View
  • The most accessible route to the reception has step-free level access.
  • There are no doors to open along the most accessible route.
• Access View
  • There is step-free level access to the reception.
  • The height of the reception desk is 106cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 76cm.
  • The reception has windows and screens which may affect the ability of someone to lip read.
  • There is not a hearing assistance system.
  • The height of the touchscreen display ranges from 87cm to 110cm from the floor.
  • There is no (or very little) background noise in this area.
  • The flooring is shiny.
  • Lighting levels vary due to the size of the space.

You are on Reception (Transport). Skip to the next section.

Reception (Transport)

Collapse all Expand all

• Location View
  • The reception is located to the left from the Oak Cancer Centre Main Entrance.
  • The distance from the Oak Cancer Centre Main Entrance is 5m.
• Route View
  • The most accessible route to the reception has step-free level access.
  • There are no doors to open along the most accessible route.
• Access View
  • There is step-free level access to the reception.
  • The height of the reception desk is 106cm.
  • There is not a lowered section at the desk.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is no (or very little) background noise in this area.
  • The flooring is shiny.
  • Lighting levels vary due to the size of the space.

You are on Reception (The Royal Marsden Cancer Charity). Skip to the next section.

Reception (The Royal Marsden Cancer Charity)

Collapse all Expand all

• Location View
  • The reception is located to the right from the Oak Cancer Centre Main Entrance.
  • The distance from the Oak Cancer Centre Main Entrance is 7m.
• Route View
  • The most accessible route to the reception has step-free level access.
  • There are no doors to open along the most accessible route.
• Access View
  • There is step-free level access to the reception.
  • The height of the reception desk is 106cm.
  • There is not a lowered section at the desk.
  • The reception has windows which may affect the ability of someone to lip read.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • The flooring is shiny.
  • Lighting levels vary due to the size of the space.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests.
  • Furniture available in this area includes: coffee tables.

You are on Getting Around (Oak Cancer Centre). Skip to the next section.

Getting Around (Oak Cancer Centre)

Collapse all Expand all

• Access View
  • There is step-free access between floors via lift.
  • There is step-free level access throughout all areas.
• Circulation View
  • Doors are held open along circulation routes.
  • There is a high colour contrast between the walls and floor along circulation routes.
  • The flooring is shiny.
  • There is no (or very little) background noise.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signage is consistent throughout.
  • Seating available in the walkways includes: chairs with armrests and chairs without armrests.
  • Lighting levels vary due to the size of the space.

You are on Seating Area (Oak Cancer Centre). Skip to the next section.

Seating Area (Oak Cancer Centre)

Collapse all Expand all

• Location and Access View
  • The seating area is located either side of the Main Entrance.
  • The most accessible route has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access to this area.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • The walls and floor have a high colour contrast.
  • The flooring is shiny.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Seating is fixed.
  • Furniture available in this area includes: coffee tables.
  • There is no (or very little) background noise in this area.
  • Lighting levels vary due to the use of large glazed walls.

You are on Eating and Drinking (Barista and Baker). Skip to the next section.

Eating and Drinking (Barista and Baker)

Collapse all Expand all

• Location and Access View
  • The café is located to the right from the Oak Cancer Centre Main Entrance.
  • The most accessible route has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access into this area.
  • There is open plan access.
• Order and Payment View
  • This area has a counter where food and drink can be ordered.
  • The service counter was surveyed.
  • The counter is located to the right from the Main Entrance.
  • There is step-free level access to the counter.
  • The height of the counter is 110cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 85cm.
  • The card payment machine is at a height of 85cm.
  • The payment machine is portable.
• Service View
  • This area also has staff who can provide assistance with ordering.
  • Menu types include: wall-mounted.
  • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
  • The following are available: drinking straws and takeaway cups.
  • There is not a hearing assistance system.

You are on Lift (Oak Cancer Centre). Skip to the next section.

Lift (Oak Cancer Centre)

• The lift surveyed is located ahead from the Oak Cancer Centre Main Entrance.
• The distance from the Oak Cancer Centre Main Entrance is 10m.
• The most accessible route to the lift has step-free level access.
• There are no doors to open along the most accessible route.

Collapse all Expand all

• Standard Lift View
  • The lower ground, ground, first and second floors can be accessed by this lift.
  • The lift door has a low colour contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 1275kg.
  • The external lift control buttons have tactile markings.
  • The control buttons have a high colour contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 110cm.
  • The internal dimensions of the lift are 186cm (width) x 130cm (depth).
  • The internal lift control buttons have tactile markings.
  • The control buttons have a high colour contrast.
  • The majority of the internal controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a list of floor services/facilities, a visual floor indicator and an audible announcer.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Stairs (Oak Cancer Centre). Skip to the next section.

Stairs (Oak Cancer Centre)

• The stairs are located ahead from the Oak Cancer Centre Main Entrance.
• The lower ground, ground, first and second floors can be accessed by these stairs.
• There are handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The steps are clearly marked.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 15cm.
• The depth of the steps is between 30cm and 45cm.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Toilet with Adaptations (Transfer Both Sides). Skip to the next section.

Toilet with Adaptations (Transfer Both Sides)

Collapse all Expand all

• Location View
  • The toilet surveyed is located to the left from the Oak Cancer Centre Main Entrance.
  • The distance from the Oak Cancer Centre Main Entrance is 7m.
• Route View
  • The most accessible route to the toilet has step-free level access.
  • There are no doors to open along the most accessible route.
• Access View
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a high colour contrast.
  • The door is easy to open.
  • The width of the opening is 88cm.
  • The door has a lever twist lock.
  • Internally the door has a high colour contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • The dimensions of the cubicle are 290cm (width) x 220cm (depth).
  • There is room for a wheelchair user to manoeuvre.
  • There is lateral transfer space on both sides of the toilet, however they are obstructed.
  • The lateral transfer space on the left is 137cm (from the side of the toilet pan).
  • The lateral transfer space on the right is 115cm (from the side of the toilet pan).
  • There is a push button flush for the toilet.
  • The flush is on the wall above the cistern.
  • There is no horizontal grab rail for the toilet.
  • There are vertical grab rails on both sides of the toilet.
  • The vertical grab rails have a high colour contrast.
  • There are dropdown grab rails on both sides of the toilet.
  • The dropdown grab rails have a high colour contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high colour contrast.
  • The toilet has a padded backrest.
  • There is not a wall mounted toilet roll holder.
  • The wash basin has a lever mixer tap.
  • The wash basin and tap cannot be reached when seated on the toilet.
  • The wash basin is 79cm from the floor.
  • There are vertical grab rails on both sides of the wash basin.
  • The wash basin grab rails have a high colour contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser cannot be reached when seated on the toilet.
  • The soap dispenser has a medium colour contrast.
  • The soap dispenser is 93cm from the floor.
  • There is a wall mounted towel dispenser.
  • The towel dispenser cannot be reached when seated on the toilet.
  • The towel dispenser has a medium colour contrast.
  • The towel dispenser is 112cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a long mirror.
  • There is an unobstructed shelf.
  • The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
  • The cubicle has a sanitary bin and a pedal bin.
  • There are multiple coat hooks.
  • The coat hooks are 100cm and 140cm from the floor.
  • The walls and floor have a high colour contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.