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PET/CT Centre

The Royal Marsden, Downs Road, Sutton, SM2 5PT

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Access Guide

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Getting To (PET/CT Centre)

  • This route starts at the Main Entrance Accessible Parking.
  • The most accessible route from here has step-free level access.
  • This route also has a dropped kerb without tactile paving.
  • Access to this department is via the Main Hospital Entrance.
  • There is not a drop-off point at this entrance.
  • This department is located on the first floor in the East Wing.
  • The department is approximately 5m from East Wing - Lift 7.
  • Enter via the Main Hospital Entrance.
  • Turn right and follow the corridor up a steep ramp.
  • Continue along the corridor until the end.
  • Turn left into the lift lobby.
  • Take the lift up to the first floor.
  • On exiting the lift, turn right and the entrance to the PET/CT Centre is on the right hand side.
  • This route to the department has a steep ramp.
  • This route to the department has a lift.
  • There are manual doors along this route.
  • The flooring is shiny along this route.
  • There are resting areas along this route to the department.
  • Wayfinding signage is provided.
  • Dementia-friendly signage is not provided.
  • View information on getting to and around the hospital (opens new tab).

Hospital Parking (Main Entrance Accessible Parking)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car parking facilities are for Blue Badge holders only .
    • The car park is located to the left of the main hospital entrance.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked and signposted.
    • There is/are 8 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 225cm x 480cm (7ft 4.58in x 15ft 8.98in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Parking signs are provided .
    • Parking signs are not clearly presented.
    • Parking signs are located at the entrance to the car park and at the payment machines in the car park.
    • Parking signs do not make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located outside the Main Hospital Entrance and the Radiotherapy Treatment entrance.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 10m (25.4cm) from the Main Hospital Entrance.
    • There are 7 Parent and Child/Blue Badge bays reserved for families attending day care appointments in the Oak Centre.
    • A parking permit must be obtained from the Oak Centre reception.
    • Blue Badge holders and participants of the Sunflower Scheme have free parking in both car parks and will need to register their Blue Badge or show a Sunflower badge or lanyard at the nearest main reception desks.

Outside Access (Main Hospital Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the Main Hospital Building off Downs Road.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 149cm (4ft 10in).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 106cm (3ft 5in) .
    • There is a door release button when exiting.
    • The height of the door release button is 106cm (3ft 5in) .
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 180cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 200cm.
  • Lift Details View
    • Wheelchairs that are available to borrow are usually located after the first set of entrance doors.

Lift (East Wing - Lift 7)

  • There is a lift for public use.
  • The lift is located at the far end of the East Wing corridor from the main entrance foyer.
  • Signs indicating the location of this lift are not clearly visible from the entrance.
  • The lift is approximately 80m (87yd 1ft) from the hospital main entrance.
  • The lift is a standard lift.
  • Staff do not need to be notified for use of the lift.
  • The floors which are accessible by this lift are B, G, 1, 2.
  • There are manual, single doors which may be difficult to open to access the lift lobby on all floors.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are not within 90cm - 110cm from the floor.
  • The external lift controls are between 91cm and 113cm high.
  • The visual contrast between the external lift controls and the control plate is medium.
  • The visual contrast between the external lift control plate and the wall is low.
  • The clear door width is 89cm (2ft 11in).
  • The dimensions of the lift are 140cm x 112cm (4ft 7in x 3ft 8in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is a hearing assistance system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is moderate to good.

Department / Service (PET/CT Centre)

  • Location and Access View
    • The PET/CT Centre is located on the first floor in the East Wing.
    • There is written text signage on or near the door.
    • There is step-free level access into this area.
    • There are double manual doors.
    • The doors are permanently held open.
    • The width of the opening is 138cm.
    • The doors have a high colour contrast.
  • Getting Around View
    • There is step-free level access throughout all areas.
    • There are automatic doors along circulation routes.
    • There is a high colour contrast between the walls and floor along circulation routes.
    • The flooring is shiny.
    • There is no (or very little) background noise.
    • Wayfinding signage is provided.
    • Lighting levels vary due to the size of the space.
  • Facilities and Services View
    • Seating available in this area includes: chairs without armrests.
    • There is a clearly signed portable hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.

Toilet and Changing Facilities (PET/CT Centre)

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located on the right hand side of the department.
    • The toilet with adaptations has a right hand transfer space.
    • Shared step-free standard toilet facilities are located in the reception area and to the right of the department.
  • Changing Facilities View
    • Standard changing facilities are located on the right hand side of the department.

Reception (PET/CT Centre)

  • Location View
    • The reception is located to the left from the PET/CT Centre entrance.
    • The distance from the PET/CT Centre entrance is 5m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 111cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 76cm.
    • The reception has screens which may affect the ability of someone to lip read.
    • There is a portable hearing assistance system which is not clearly signed.
    • The hearing assistance system was tested and working at the time of the survey.
    • There may be background noise in this area.
    • The flooring is shiny.
    • Lighting levels were even at the time of the survey.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Furniture available in this area includes: coffee tables.

Consultation / Medical Room (Uptake Room)

  • The room surveyed was Uptake Room 2.
  • The room is located at the rear of the department.
  • The most accessible route to the room has step-free level access.
  • There are automatic doors along the most accessible route.
  • There is written text and numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The door requires effort to open.
  • There is a locked extension leaf.
  • The width of the opening is 94cm.
  • The door has a high colour contrast.
  • There is step-free level access throughout.
  • There is not room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high colour contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 180cm.
  • Seating available in this room includes: chairs without armrests.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Lighting levels are adjustable.

Consultation / Medical Room (Consulting Room)

  • The room surveyed was Consulting Room.
  • The room is located on the right hand side of the department.
  • The most accessible route to the room has step-free level access.
  • There are automatic doors along the most accessible route.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The door is easy to open.
  • There is a locked extension leaf.
  • The width of the opening is 94cm.
  • The door has a high colour contrast.
  • There is step-free level access throughout.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user.
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high colour contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 200cm.
  • Furniture available in this room includes: desks.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Lighting levels are adjustable.

Imaging Room (PET/CT Scanner Biograph 128)

  • The room surveyed was PET/CT Scanner Biograph 128.
  • The room is located on the right hand side of the department.
  • The most accessible route to the room has step-free level access.
  • There are automatic doors along the most accessible route.
  • Imaging Room View
    • There is written text signage on or near the door.
    • There is step-free level access into the room.
    • There are double automatic doors.
    • The doors open away from you.
    • The width of the opening is 155cm.
    • The doors have a high colour contrast.
    • There is step-free level access throughout.
    • There is room for a wheelchair user to manoeuvre.
    • There is space for an assistance dog to rest.
    • The flooring is shiny.
    • The walls and floor have a high colour contrast.
    • The treatment table is wall mounted and height adjustable.
    • The length of the treatment table is 240cm.
    • Seating available in this room includes: chairs without armrests.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this room.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • Lighting levels are adjustable.

Imaging Room (Vision X CT)

  • The room surveyed was Vision X CT.
  • The room is located on the right hand side of the department.
  • The most accessible route to the room has step-free level access.
  • There are automatic doors along the most accessible route.
  • Imaging Room View
    • There is written text signage on or near the door.
    • There is step-free level access into the room.
    • There are double automatic doors.
    • The doors open away from you.
    • The width of the opening is 160cm.
    • The doors have a high colour contrast.
    • There is step-free level access throughout.
    • There is room for a wheelchair user to manoeuvre.
    • There is space for an assistance dog to rest.
    • The flooring is shiny.
    • The walls and floor have a high colour contrast.
    • The treatment table is wall mounted and height adjustable.
    • The length of the treatment table is 240cm.
    • Seating available in this room includes: chairs without armrests.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this room.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • Lighting levels are adjustable.

Standard Changing Room (PET/CT Centre)

  • The changing room surveyed is located on the right hand side of the department.
  • The distance from the PET/CT Centre entrance is 21m.
  • The most accessible route to the changing room has step-free level access.
  • There are automatic doors along the most accessible route.
  • There is step-free level access into the changing room.
  • The door opens inwards and has a high colour contrast.
  • The door is easy to open.
  • The width of the opening is 73cm.
  • Internally the door has a high colour contrast.
  • Changing facilities available in the changing room include: a bench.
  • There is also a mirror and a shelf in the room.
  • The walls and floor have a high colour contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Toilet with Adaptations (Right Hand Transfer)

  • Location View
    • The toilet surveyed is located on the right hand side of the department.
    • The distance from the PET/CT Centre entrance is 16m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There is an automatic door along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens inwards and has a high colour contrast.
    • The door requires effort to open.
    • The width of the opening is 87cm.
    • The door has a lever twist lock.
    • Internally the door has a high colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 120cm (width) x 235cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 62cm (from the side of the toilet pan).
    • There is a lever flush for the toilet.
    • The flush is on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 47cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet has a padded backrest, but it is obstructed by the toilet lid.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 102cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 71cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 110cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a medium colour contrast.
    • The towel dispenser is 128cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin and a pedal bin.
    • There is one coat hook.
    • The coat hook is 167cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • The height of the seat is 48cm.