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Private Care Medical Day Unit

The Royal Marsden, Downs Road, Sutton, SM2 5PT

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Access Guide

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Getting To (Private Care Medical Day Unit)

  • This route starts at the Main Entrance Accessible Parking.
  • The most accessible route from here has step-free level access.
  • This route also has a dropped kerb without tactile paving.
  • Access to this department is via the Main Hospital Entrance.
  • There is not a drop-off point at this entrance.
  • This department is located on the ground floor in the West Wing.
  • The department is approximately 65m from the Main Hospital Entrance.
  • Enter via the Main Hospital Entrance.
  • Turn left and follow the corridor into the East Wing and then turn left into the restaurant.
  • Go through the restaurant until you reach the West Wing.
  • Turn right and continue along the corridor and the entrance to the Private Care Medical Day Unit is on the left hand side.
  • This route to the department has step-free level access.
  • Doors are held open along this route.
  • The flooring is shiny along this route.
  • There are resting areas along this route to the department.
  • Wayfinding signage is provided.
  • Dementia-friendly signage is not provided.
  • View information on getting to and around the hospital (opens new tab).

Hospital Parking (Main Entrance Accessible Parking)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car parking facilities are for Blue Badge holders only .
    • The car park is located to the left of the main hospital entrance.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked and signposted.
    • There is/are 8 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 225cm x 480cm (7ft 4.58in x 15ft 8.98in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Parking signs are provided .
    • Parking signs are not clearly presented.
    • Parking signs are located at the entrance to the car park and at the payment machines in the car park.
    • Parking signs do not make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located outside the Main Hospital Entrance and the Radiotherapy Treatment entrance.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 10m (25.4cm) from the Main Hospital Entrance.
    • There are 7 Parent and Child/Blue Badge bays reserved for families attending day care appointments in the Oak Centre.
    • A parking permit must be obtained from the Oak Centre reception.
    • Blue Badge holders and participants of the Sunflower Scheme have free parking in both car parks and will need to register their Blue Badge or show a Sunflower badge or lanyard at the nearest main reception desks.

Outside Access (Main Hospital Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the Main Hospital Building off Downs Road.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 149cm (4ft 10in).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 106cm (3ft 5in) .
    • There is a door release button when exiting.
    • The height of the door release button is 106cm (3ft 5in) .
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 180cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 200cm.
  • Lift Details View
    • Wheelchairs that are available to borrow are usually located after the first set of entrance doors.

Department / Service (Private Care Medical Day Unit)

  • Location and Access View
    • Private Care Medical Day Unit is located on the ground floor of West Wing.
    • There is written text signage on or near the door.
    • There is step-free level access into this area.
    • There are double manual doors.
    • The doors open away from you.
    • The doors require effort to open.
    • The width of the opening is 170cm.
    • The doors have a high colour contrast.
  • Getting Around View
    • There is step-free level access throughout all areas.
    • There are no doors to open along circulation routes.
    • There is a high colour contrast between the walls and floor along circulation routes.
    • Some flooring is shiny.
    • There is no (or very little) background noise.
    • Wayfinding signage is not provided.
    • Lighting levels vary due to the size of the space.
  • Facilities and Services View
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.

Toilet and Changing Facilities (Private Care Medical Day Unit)

  • Toilet Facilities View
    • There are 3 toilets with adaptations.
    • The toilets with adaptations are located to the left from the Private Care Medical Day Unit entrance and on the right hand side of the main corridor.
    • The transfer space varies between toilets with adaptations.

Reception (Private Care Medical Day Unit)

  • Location View
    • The reception is located ahead from the Private Care Medical Day Unit entrance.
    • The distance from the Private Care Medical Day Unit entrance is 5m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 132cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 75cm.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
    • There may be background noise in this area.
    • Some flooring is shiny.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: chairs with armrests and sofas.
    • Furniture available in this area includes: tables and coffee tables.

Consultation / Medical Room (Consultation Room)

  • The room surveyed was Consultation Room 1.
  • The room is located to the left from the Private Care Medical Day Unit entrance.
  • The most accessible route to the room has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is written text and numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The door is easy to open.
  • The width of the opening is 86cm.
  • The door has a high colour contrast.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high colour contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 180cm.
  • Seating available in this room includes: chairs with armrests.
  • Furniture available in this room includes: desks.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
  • Lighting levels are adjustable.

Consultation / Medical Room (Blood Tests)

  • The room surveyed was Blood Tests.
  • The room is located to the right from the Private Care Medical Day Unit entrance.
  • The most accessible route to the room has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The door requires effort to open.
  • The width of the opening is 83cm.
  • The door has a high colour contrast.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high colour contrast.
  • Seating available in this room includes: chairs with armrests.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Lighting levels are adjustable.

Consultation / Medical Room (Treatment Area)

  • The room surveyed was Treatment Area.
  • The room is located ahead from the Private Care Medical Day Unit entrance.
  • The most accessible route to the room has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The door requires effort to open.
  • There is a locked extension leaf.
  • The width of the opening is 87cm.
  • The door has a high colour contrast.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high colour contrast.
  • Seating available in this room includes: chairs with armrests and riser recliner chairs.
  • Furniture available in this room includes: height adjustable tables.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels vary due to the size of the space.
  • Lighting levels are adjustable.

Toilet with Adaptations (Left Hand Transfer)

  • Location View
    • The toilet surveyed is located to the left from the Private Care Medical Day Unit entrance.
    • The distance from the Private Care Medical Day Unit entrance is 2m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens by sliding (bi-fold) and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 86cm.
    • The door has a lever twist lock.
    • Internally the door has a high colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 147cm (width) x 264cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 80cm (from the side of the toilet pan).
    • There is a push button flush for the toilet.
    • The flush is on the wall above the cistern.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 49cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 84cm from the floor.
    • The wash basin has a sensor tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 96cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a medium colour contrast.
    • The hand dryer is 100cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a long mirror.
    • There is a shelf, however there is an obstruction in front of it.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a sanitary bin and a pedal bin.
    • There are multiple coat hooks.
    • The coat hooks are 101cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.