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Radiotherapy

The Royal Marsden, Downs Road, Sutton, SM2 5PT

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Access Guide

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Getting To (Radiotherapy)

  • This route starts at the Main Car Park.
  • The most accessible route from here has step-free access via slope.
  • The slope has a slight gradient.
  • This route also has uneven surfaces and a dropped kerb without tactile paving.
  • Access to this department is via the Radiotherapy Main Entrance.
  • There is not a drop-off point at this entrance.
  • This department is located on the basement level of East Wing.
  • View information on getting to and around the hospital (opens new tab).

Hospital Parking (Main Car Park)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located to the right of the main hospital entrance. Part of this car park is reserved for staff use only. .
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does have a barrier control system.
    • The barrier controls/touchscreen can be reached from the car.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked and signposted.
    • There is/are 4 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 470cm (7ft 6in x 15ft 5in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided .
    • Payment signs are not clearly presented.
    • Payment signs are located at the entrance to the car park and at the payment machines in the car park.
    • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located outside the Main Hospital Entrance and the Radiotherapy Treatment entrance.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 50m (164ft) from the Main Hospital Entrance .
    • There are 4 Blue Badge Bays at Level 3 of the car park.
      There is a steep slope on the road and footpath between these bays and the Main Hospital Entrance.
      This steep slope can be bypassed using the Radiotherapy entrance from the car park and taking Lift 9 to the basement level.
      There is then level access on the basement corridor to access other services in the main building using Lift 7 to access the East Wing or Lift 1 or 2 to access the West Wing.

      There are 4 short-stay Blue Badge Bays to the right of the car park entrance barrier.
      The short-stay bays are free for 30 minutes.
      There is a level route between these bays and the Main Hospital Entrance.
      Blue Badge holders and participants of the Sunflower Scheme have free parking and will need to register their Blue Badge or show a Sunflower badge or lanyard at the nearest main reception desks.

Entrance (Main Entrance)

  • This entrance is located off the Main Car Park.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a slope at the entrance.
  • The slope has a slight gradient.
  • There are double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 170cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low colour contrast.
  • There is a second set of double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 172cm.
  • The doors have a low colour contrast.

Entrance (Internal Entrance from Main Hospital)

  • This entrance is located on the basement level in the East Wing.
  • The entrance area is not clearly signed.
  • There is step-free level access at the entrance.
  • There are double automatic doors.
  • The doors open towards you.
  • The width of the opening is 147cm.
  • The doors have a high colour contrast.

Lift (No.9 - Radiotherapy)

  • The lift surveyed is located to the left from the Radiotherapy Main Entrance.
  • The distance from the Radiotherapy Main Entrance is 2m.
  • The most accessible route to the lift has step-free level access.
  • There are no doors to open along the most accessible route.
  • Standard Lift View
    • The ground floor and basement level can be accessed by this lift.
    • The lift door has a high colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 1025kg.
    • The external lift control buttons have tactile markings.
    • The control buttons have a high colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 90cm.
    • The internal dimensions of the lift are 200cm (width) x 105cm (depth).
    • The internal lift control buttons have tactile and Braille markings.
    • The control buttons have a high colour contrast.
    • All of the internal lift controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a list of floor services/facilities, a visual floor indicator, an audible announcer and an intercom hearing assistance system.
    • The lift has a separate door to exit.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Stairs (Radiotherapy)

  • The stairs are located to the right from the Radiotherapy Main Entrance.
  • The ground and basement level can be accessed by these stairs.
  • There are double manual doors to access the stairwell.
  • There are handrails on both sides.
  • The handrails are easy to grip.
  • The handrails do not cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Department / Service (Radiotherapy)

  • Location and Access View
    • Radiotherapy is located on the basement level of East Wing.
    • View information on opening times.
    • There is step-free level access via lift into this area.
    • The lift bypasses steps.
  • Getting Around View
    • There is step-free level access throughout all areas.
    • Doors are held open along circulation routes.
    • Access throughout may include pillars.
    • There is a high colour contrast between the walls and floor along circulation routes.
    • Some flooring is shiny and patterned.
    • There is no (or very little) background noise.
    • Wayfinding signage is provided.
    • Lighting levels vary due to the size of the space.
  • Facilities and Services View
    • Seating available in this area includes: chairs with armrests and sofas.
    • Furniture available in this area includes: coffee tables.
    • There is a portable hearing assistance system which is not clearly signed.
    • The hearing assistance system was tested and working at the time of the survey.
    • There is a mobile hoist in this area.

Toilet and Changing Facilities (Radiotherapy)

  • Toilet Facilities View
    • There are 3 toilets with adaptations.
    • The toilets with adaptations are located at the rear of the department and to the left from the internal entrance.
    • The transfer space varies between toilets with adaptations.
    • Shared step-free standard toilet facilities are located at the rear of the department and to the left from the internal entrance.
  • Changing Facilities View
    • Changing facilities with adaptations are located at the Hawthorn Unit.
    • Standard changing facilities are located at the Cedar, Maple, Pine, Cyberknife, MR Linac, Juniper and Beech units.

Reception (Main)

  • Location View
    • The reception is located to the right from Lift No.9 - Radiotherapy.
    • The distance from Lift No.9 - Radiotherapy is 14m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • Doors are held open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 114cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 79cm.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this area.
    • Some flooring is shiny and patterned.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: chairs with armrests.
    • Furniture available in this area includes: coffee tables.

Reception (Health Care Desk)

  • Location View
    • The reception is located to the right from Lift No.9 - Radiotherapy.
    • The distance from Lift No.9 - Radiotherapy is 27m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • Doors are held open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 114cm.
    • There is not a lowered section at the desk.
    • There is a portable hearing assistance system which is not clearly signed.
    • The hearing assistance system was tested and working at the time of the survey.
    • The height of the touchscreen display ranges from 87cm to 110cm from the floor.
    • There is no (or very little) background noise in this area.
    • Some flooring is shiny and patterned.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Seating Area (Children's Waiting Area)

  • Location and Access View
    • The children's waiting area is located off the main wating area.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access to this area.
    • There is an opening without doors.
    • The width of the opening is 112cm.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor have a high colour contrast.
    • The flooring is shiny.
    • Seating available in this area includes: chairs with armrests, chairs without armrests and sofas.
    • Some seating is fixed.
    • Furniture available in this area includes: tables.
    • The surface height of the tables/desks is not suitable for wheelchair users.
    • The clear height under the tables/desks is not suitable for wheelchair users.
    • There is no (or very little) background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Seating Area (Sub Waiting Area)

  • Location and Access View
    • The sub waiting area is located to the left from Lift No.9 - Radiotherapy.
    • The most accessible route has step-free level access.
    • Doors are held open along the most accessible route.
    • There is step-free level access to this area.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor have a high colour contrast.
    • The flooring is shiny.
    • Seating available in this area includes: chairs with armrests.
    • Furniture available in this area includes: coffee tables.
    • There is no (or very little) background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Seating Area (Waiting Area - Rowan Unit)

  • Location and Access View
    • The Rowan Unit waiting area is located at the rear of the department.
    • The most accessible route has step-free level access.
    • Doors are held open along the most accessible route.
    • There is step-free level access to this area.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor have a high colour contrast.
    • The flooring is shiny.
    • Seating available in this area includes: chairs with armrests and sofas.
    • Furniture available in this area includes: tables and coffee tables.
    • The surface height of the tables/desks is suitable for wheelchair users.
    • The clear height under the tables/desks is suitable for wheelchair users.
    • There is no (or very little) background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Seating Area (Waiting Area - Beech Unit)

  • Location and Access View
    • The Beech Unit waiting area is located at the rear of the department.
    • The most accessible route has step-free level access.
    • Doors are held open along the most accessible route.
    • There is step-free level access to this area.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor have a high colour contrast.
    • The flooring is shiny.
    • Seating available in this area includes: chairs with armrests.
    • Furniture available in this area includes: coffee tables.
    • There is no (or very little) background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Seating Area (Waiting Area - MR Linac Unit)

  • Location and Access View
    • The MR Linac Unit waiting area is located at the rear of the department.
    • The most accessible route has step-free level access.
    • There is a manual door along the most accessible route.
    • There is step-free level access to this area.
    • There is an opening without doors.
    • The width of the opening is more than 200cm.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor have a high colour contrast.
    • The flooring is shiny.
    • Seating available in this area includes: chairs with armrests.
    • Furniture available in this area includes: coffee tables.
    • There is no (or very little) background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Consultation / Medical Room (Consulting Room)

  • The room surveyed was Consulting Room 2.
  • The room is located at the rear of the department.
  • The most accessible route to the room has step-free level access.
  • Doors are held open along the most accessible route.
  • There is written text and numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The door is easy to open.
  • The width of the opening is 85cm.
  • The door has a high colour contrast.
  • There is step-free level access throughout.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user.
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high colour contrast.
  • The treatment table is free standing at a fixed height.
  • The length of the treatment table is 200cm.
  • Seating available in this room includes: chairs with armrests.
  • Furniture available in this room includes: desks.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Consultation / Medical Room (Interview Room)

  • The room surveyed was Interview Room.
  • The room is located at the rear of the department.
  • The most accessible route to the room has step-free level access.
  • Doors are held open along the most accessible route.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The door is easy to open.
  • The width of the opening is 84cm.
  • The door has a high colour contrast.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high colour contrast.
  • Seating available in this room includes: chairs with armrests.
  • Furniture available in this room includes: tables and desks.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Consultation / Medical Room (Prep Room)

  • The room surveyed was Prep Room.
  • The room is located off the main reception waiting area.
  • The most accessible route to the room has step-free level access.
  • Doors are held open along the most accessible route.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The door is easy to open.
  • There is a locked extension leaf.
  • The width of the opening is 88cm.
  • The door has a high colour contrast.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high colour contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 200cm.
  • Seating available in this room includes: chairs with armrests.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Lighting levels are adjustable.

Imaging Room (Cyberknife Unit)

  • The room surveyed was Cyberknife Unit - Room 1.
  • The room is located opposite the main reception desk.
  • The most accessible route to the room has step-free level access.
  • There are no doors to open along the most accessible route.
  • Changing Room View
    • There is step-free level access into the changing room.
    • The door opens outwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 85cm.
    • Internally the door has a high colour contrast.
    • The door has a lever twist lock.
    • The dimensions of the changing room are 167cm (width) x 170cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There are grab rails in the changing room.
    • The grab rails for the changing room have a high colour contrast.
    • There are no dropdown rails in the changing room.
    • There is a chair available.
    • The seat/chair is 46cm from the floor.
    • There is no assistance bell.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a long mirror.
    • There is one coat hook.
    • The coat hook is 156cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Imaging Room View
    • There is written text signage on or near the door.
    • There is step-free level access into the room.
    • There is a single manual door.
    • The door opens away from you.
    • The door is easy to open.
    • The width of the opening is 85cm.
    • The door has a high colour contrast.
    • There is step-free level access throughout.
    • There is room for a wheelchair user to manoeuvre.
    • The flooring is shiny.
    • The walls and floor have a high colour contrast.
    • The treatment table is wall mounted and height adjustable.
    • The length of the treatment table is 170cm.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this room.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • Lighting levels are adjustable.

Imaging Room (Juniper Unit)

  • The room surveyed was Juniper Unit.
  • The room is located off the main reception waiting area.
  • The most accessible route to the room has step-free level access.
  • There are no doors to open along the most accessible route.
  • Changing Room View
    • There is step-free level access into the changing room.
    • The door opens outwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 85cm.
    • Internally the door has a high colour contrast.
    • The door has a lever twist lock.
    • The dimensions of the changing room are 166cm (width) x 188cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There are no grab rails in the changing room.
    • There are no dropdown rails in the changing room.
    • There is a chair available.
    • The seat/chair is 46cm from the floor.
    • There is no assistance bell.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a long mirror.
    • There are multiple coat hooks.
    • The coat hooks are 100cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Imaging Room View
    • There is step-free level access into the room.
    • There is a single manual door.
    • The door opens away from you.
    • The door is easy to open.
    • The width of the opening is 80cm.
    • The door has a high colour contrast.
    • There is step-free level access throughout.
    • There is room for a wheelchair user to manoeuvre.
    • The flooring is shiny.
    • The walls and floor have a high colour contrast.
    • The treatment table is wall mounted and height adjustable.
    • The length of the treatment table is 260cm.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this room.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • Lighting levels are adjustable.

Imaging Room (Hawthorn Unit)

  • The room surveyed was Hawthorn Unit - Room 1.
  • The room is located to the left from Lift No.9 - Radiotherapy.
  • The most accessible route to the room has step-free level access.
  • There are no doors to open along the most accessible route.
  • Changing Room View
    • There is step-free level access into the changing room.
    • The door opens outwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 85cm.
    • Internally the door has a high colour contrast.
    • The door has a lever twist lock.
    • The dimensions of the changing room are 190cm (width) x 145cm (depth).
    • There are grab rails in the changing room.
    • The grab rails for the changing room have a high colour contrast.
    • There is a dropdown rail in the changing room.
    • The dropdown rail for the changing room has a high colour contrast.
    • There is a chair available.
    • The seat/chair is 46cm from the floor.
    • There is no assistance bell.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a long mirror.
    • There are multiple coat hooks.
    • The coat hooks are 100cm and 133cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Imaging Room View
    • There is step-free level access into the room.
    • There is a single manual door.
    • The door opens away from you.
    • The door is easy to open.
    • The width of the opening is 85cm.
    • The door has a high colour contrast.
    • There is step-free level access throughout.
    • There is room for a wheelchair user to manoeuvre.
    • The flooring is shiny.
    • The walls and floor have a high colour contrast.
    • The treatment table is wall mounted and height adjustable.
    • The length of the treatment table is 240cm.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this room.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • Lighting levels are adjustable.

Toilet with Adaptations (Right Hand Transfer)

  • Location View
    • The toilet surveyed is located at the rear of the department.
    • The distance from Lift No.9 - Radiotherapy is 35m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There is a manual door along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial, written text and dementia friendly signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 86cm.
    • The door has a lever twist lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 160cm (width) x 180cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 92cm (from the side of the toilet pan).
    • There is a push button flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 47cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a medium colour contrast.
    • The toilet roll holder is 110cm from the floor.
    • The wash basin has a sensor tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 70cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 85cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a medium colour contrast.
    • The towel dispenser is 130cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm but it was tied up at the time of the survey.
    • There is a long mirror.
    • There is an unobstructed shelf.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a sanitary bin and a pedal bin.
    • There are no coat hooks.
    • The walls and floor have a high colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.