You are on Getting To (Outpatient Physiotherapy). Skip to the next section.

Getting To (Outpatient Physiotherapy)

• The most accessible route from the Health and Wellbeing Centre parking has slight ramps or slopes.
• Access to Outpatient Physiotherapy is via the Health and Wellbeing Centre entrance.
• There is a drop-off point at this entrance.
• Outpatient Physiotherapy is located on the 3rd floor of the Health and Wellbeing Centre.
• Outpatient Physiotherapy is approximately 7m from the Health and Wellbeing Centre entrance.
• Enter via the Health and Wellbeing Centre Entrance and follow the corridor straight ahead to the lifts on the left.
• Take a lift to the 3rd floor.
• Exit the lift directly into the Outpatient Physiotherapy department.
• Internally the most accessible route has step-free level access and a lift.
• Some flooring along the route is shiny.
• There are not resting areas along the route.
• Wayfinding signage is provided.
• Signage is clearly visible with high contrasting colours.
• View more information on getting to and around the hospital (opens new tab).

You are on Parking (Health and Wellbeing Centre Parking). Skip to the next section.

Parking (Health and Wellbeing Centre Parking)

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• Car Park View
  • The car park is located at the front of the Health and Wellbeing Centre, off College Green Road.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are 4 designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked.
  • The surveyed Blue Badge parking bay dimensions are 231cm (width) x 471cm (depth).
  • The hatched/marked zones vary between bays.
  • The width of the marked zone is 130cm.
  • The dimensions of the designated Blue Badge parking bays vary in size.
  • The nearest designated bay is 15m from the Health and Wellbeing Centre.
  • The most accessible route from the Blue Badge parking has a slight ramp or slope and uneven surfaces.
  • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
• Charges and Restrictions View
  • Parking is free for all users.
  • View information on parking policies/charges (opens new tab).
• Drop-off Point View
  • There is a designated drop-off point available.
  • The designated drop-off point is located to the left of the Health and Wellbeing Centre.
  • There is a dropped kerb without tactile paving from the drop-off point.

You are on Entrance (Health and Wellbeing Centre Entrance). Skip to the next section.

Entrance (Health and Wellbeing Centre Entrance)

• This entrance is located on the left side of the Health and Wellbeing Centre.
• The approach to the entrance has uneven surfaces and bollards.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free access via slope at the entrance.
• The slope has a slight gradient.
• There are double automatic doors at this entrance.
• The doors open by sliding.
• The width of the opening is 133cm.
• There is a small lip on the threshold of the opening.
• The doors have a low visual contrast.
• There is a second set of double automatic doors.
• The second set of doors open by sliding.
• The width of the opening is 111cm.
• The second set of doors have a low visual contrast.
• There is step-free level access as you enter.

You are on Lift (Health and Wellbeing Centre Lift). Skip to the next section.

Lift (Health and Wellbeing Centre Lift)

• The lift surveyed is located along the corridor as you enter the Health and Wellbeing Centre, and on the left.
• The distance from the Health and Wellbeing Centre entrance is 7m.
• The most accessible route to the lift has step-free level access.
• The ground, 1st, 2nd and 3rd floors are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a high visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 89cm.
• The internal dimensions of the lift are 108cm (width) x 208cm (depth).
• The internal lift control buttons have tactile markings and a high visual contrast.
• Some of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a visual floor indicator, an audible announcer and a list of floor services/facilities.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.
• The second lift was out of service at the time of the survey.

You are on Department / Service (Outpatient Physiotherapy). Skip to the next section.

Department / Service (Outpatient Physiotherapy)

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• Location and Access View
  • Outpatient Physiotherapy is located on the 3rd floor of the Health and Wellbeing Centre.
  • There is step-free level access via lift into this area.
• Getting Around View
  • There is step-free level access throughout the majority of areas.
  • The following areas have step-free access via ramps or slopes: the gym and studio.
  • Access throughout may include manual doors, doors permanently held open and narrow walkways.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • There is no (or very little) background noise in this area.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
• Facilities and Services View
  • There are 10+ consultation/medical rooms available.
  • Seating available in this area includes: chairs with armrests.
  • Furniture available in this area includes: height adjustable tables.
  • There is not a hearing assistance system.
  • The following facilities are available for patients: toilets with adaptations.

You are on Toilet and Changing Facilities (Outpatient Physiotherapy). Skip to the next section.

Toilet and Changing Facilities (Outpatient Physiotherapy)

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• Toilet Facilities View
  • There are 3 toilets with adaptations.
  • Toilets with adaptations are located along the corridor to the right of reception.
  • The transfer space varies between left and right in the toilets with adaptations.
• Changing Places and Changing Facilities View
  • The changing facilities which have adaptations are located along the corridor to the right of reception.
  • Parent and baby changing facilities are located at the end of the corridor to the right of reception.

You are on Reception (Outpatient Physiotherapy Reception). Skip to the next section.

Reception (Outpatient Physiotherapy Reception)

• The reception is located to the left as you exit the lift.
• The distance from the lift is 7m.
• There is step-free level access to reception.
• The height of the reception desk is 117cm.
• There is a lowered section at the desk.
• The height of the lowered section is 72cm.
• The reception has patterned/distracting backgrounds.
• There is a clearly signed portable hearing assistance system.
• The hearing assistance system was tested and working at the time of the survey.
• The height of the touchscreen display ranges from 94cm to 121cm from the floor.
• There is no (or very little) background noise in this area.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs with armrests.

You are on Seating Area (Children and Young People's Waiting Room). Skip to the next section.

Seating Area (Children and Young People's Waiting Room)

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• Location and Access View
  • The Children and Young People's waiting room is located to the right of Outpatient Physiotherapy reception.
  • The most accessible route has step-free level access and doors permanently held open.
  • There is step-free level access into this area.
  • There is a single manual door with a high visual contrast.
  • The door is permanently held open.
  • The width of the opening is 87cm.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in this area includes: chairs with armrests and stools.
  • There is no (or very little) background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Consultation / Medical Room (Room 2). Skip to the next section.

Consultation / Medical Room (Room 2)

• There are 2 consultation/medical rooms available.
• The room surveyed was; Room 2.
• The room is located along the corridor to the left of reception.
• The most accessible route to the room has step-free level access and doors permanently held open.
• There is pictorial and numbered signage on or near the door.
• There is step-free level access into the room.
• The height of the hand sanitiser is 115cm.
• The width of the opening is 145cm.
• There is step-free level access throughout the room.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 182cm.
• Seating available in the room includes: chairs with armrests.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Consultation / Medical Room (Room 8). Skip to the next section.

Consultation / Medical Room (Room 8)

• There are 10+ consultation/medical rooms available.
• The room surveyed was; Room 8.
• The room is located along the corridor to the left of reception.
• The most accessible route to the room has step-free level access and doors permanently held open.
• There is pictorial and numbered signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 87cm.
• There is step-free level access throughout the room.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 183cm.
• Seating available in the room includes: chairs with armrests.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Consultation / Medical Room (Children and Young People's Room 1). Skip to the next section.

Consultation / Medical Room (Children and Young People's Room 1)

• There are 2 consultation/medical rooms available.
• The room surveyed was; Children and Young People's Room 1.
• The room is located within the Children and Young People's Waiting Room.
• The most accessible route to the room has step-free level access and doors permanently held open.
• There is pictorial and numbered signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 87cm.
• There is step-free level access throughout the room.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• The flooring is shiny.
• The walls and floor visual contrast varies between low and high.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 182cm.
• Seating available in the room includes: chairs with armrests.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Consultation / Medical Room (Gym). Skip to the next section.

Consultation / Medical Room (Gym)

• There is 1 consultation/medical room available.
• The room surveyed was; Gym.
• The room is located to the rear of the reception waiting area.
• The most accessible route to the room has a slight ramp or slope, manual doors, doors permanently held open and narrow walkways.
• There is no signage on or near the door.
• There is step-free access via ramp into the room.
• The ramp has a slight gradient.
• The ramp is between 75cm and 150cm wide with a handrail on the right going up.
• The height of the hand sanitiser is 115cm.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 76cm.
• There is an alternative entrance to the gym which is accessed via a step.
• The height of the step is 17cm
• The door opens away from you and has an opening width of 87cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• Some flooring is shiny and patterned.
• The walls and floor have a high visual contrast.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 182cm.
• Seating available in the room includes: chairs with armrests.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Consultation / Medical Room (Studio). Skip to the next section.

Consultation / Medical Room (Studio)

• There is 1 consultation/medical room available.
• The room surveyed was; Studio.
• The room is located to the rear of the reception waiting area.
• The most accessible route to the room has a steep ramp or slope, manual doors, doors permanently held open and narrow walkways.
• There is no signage on or near the door.
• There is step-free level access into the room.
• The height of the hand sanitiser is 116cm.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 87cm.
• There is an alternative entrance to the studio which is accessed via a step.
• The height of the step is 17cm.
• The door opens away from you and has an opening width of 87cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• Some flooring is shiny and patterned.
• The walls and floor have a high visual contrast.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 187cm.
• Seating available in the room includes: chairs with armrests.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Changing Room with Adaptations (Changing and Toilet). Skip to the next section.

Changing Room with Adaptations (Changing and Toilet)

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• Location and Access View
  • The changing room surveyed is located along the corridor to the right of reception.
  • The distance from the lift is 13m.
  • The most accessible route to the changing room has step-free level access and doors permanently held open.
  • There is step-free level access into the changing room.
  • There is tactile, pictorial and written text signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 87cm.
  • The door has a lever twist lock.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a medium visual contrast.
• Dimensions and Features View
  • Facilities available in the changing room include: a toilet, a wash basin, a wheel-in shower and a dry seat for changing with a grab rail/dropdown rail.
  • The dimensions of the changing room are 218cm (width) x 213cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left of the toilet as you look at it, however it is obstructed.
  • The lateral transfer space is 133cm (from the side of the toilet pan).
  • There is a spatula flush on the non-transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There are vertical grab rails on both sides of the toilet.
  • The vertical grab rails have a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 43cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a medium visual contrast.
  • The toilet roll holder is 94cm from the floor.
  • The wash basin and taps cannot be reached when seated on the toilet.
  • The wash basin is 72cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rail has a high visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a medium visual contrast.
  • The soap dispenser is 99cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a medium visual contrast.
  • The towel dispenser is 104cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The changing room has a sanitary bin and a pedal bin.
  • There are multiple coat hooks.
  • The coat hooks are 150cm from the floor.
  • There is not room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
  • There is an adjustable shower head which can also be detached.
  • There is a flip-down shower seat.
  • The shower seat is 55cm from the floor.
  • The shower controls are lever mixer.
  • There are grab rails and dropdown rails for the shower.
  • The shower grab rails have a high visual contrast.
  • The shower dropdown rails have a high visual contrast.
  • There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.
  • The walls and floor have a high visual contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Toilet with Adaptations (Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Right Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located along the corridor to the right of reception.
  • The distance from the lift is 16m.
  • The most accessible route to the toilet has step-free level access, doors permanently held open and narrow walkways.
  • There is step-free level access into the facility.
  • There is tactile, pictorial and written text signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 91cm.
  • The door has a lever twist lock.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a medium visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 141cm (width) x 212cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 79cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a medium visual contrast.
  • The toilet roll holder is 96cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 73cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a medium visual contrast.
  • The soap dispenser is 87cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a medium visual contrast.
  • The towel dispenser is 110cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a sanitary bin and a pedal bin.
  • There are multiple coat hooks.
  • The coat hooks are 90cm and 171cm from the floor.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Parent and Baby Room / Feeding Room. Skip to the next section.

Parent and Baby Room / Feeding Room

• The room surveyed is located at the end of the corridor to the right of reception.
• The distance from the lift is 20m.
• The most accessible route to the room has step-free level access, doors permanently held open and narrow walkways.
• There is step-free level access into the room.
• There is tactile, pictorial and written text signage on or near the door.
• The door opens outwards and has a high visual contrast.
• The width of the door opening is 77cm.
• Internally the door has a high visual contrast.
• The height of the baby change facility when in use is 94cm.
• There is a wash basin, a paper towel dispenser, a mirror and a coat hook in the room.
• The wash basin has a lever mixer tap.
• The room has a nappy/incontinence items bin and a pedal bin.
• Seating available in the room includes: chairs with armrests.
• The walls and floor have a high visual contrast.
• Lighting levels were even at the time of the survey.