Access Guide
Getting To (Ward 12)
- The most accessible route from car park A has a very easy slope, uneven surfaces and bollards.
- View further information about parking at the hospital (opens new tab).
- Access to Ward 12 is via the Gate A - Courtyard Gardens entrance.
- There is not a drop-off point at this entrance.
- View further information about entrances (opens new tab).
- Ward 12 is located to the rear of the Royal Orthopaedic Hospital, on the first floor.
- Ward 12 is approximately 50m from the Café Royale / Ward 4 lift.
- Enter via the Gate A - Courtyard Gardens Entrance and proceed straight ahead to the lifts.
- Take a lift to the first floor.
- Exit the lift and turn right.
- Proceed along the corridor and turn left onto the walkway.
- Follow the walkway straight ahead to the end and turn right.
- Follow the walkway to the end and turn left after passing through the automatic double doors.
- Continue to the end of the corridor and Ward 12 is located on the right.
- Internally the most accessible route has a lift, a slight ramp or slope, a steep ramp or slope, doors permanently held open and automatic doors.
- Some flooring along the route is shiny and patterned.
- There are not resting areas along the route.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- View information about accessible toilet facilities in public areas (opens new tab).
- View more information on getting to and around the hospital (opens new tab).
Parking (Car Park A)
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Car Park
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- The car park is located at the Gate A entrance.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 4 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 254cm (width) x 454cm (depth).
- There are no hatched/marked zones.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 25m from the Gate A - Courtyard Gardens entrance.
- The most accessible route from the Blue Badge parking has a very easy slope and bollards.
- There is no dropped kerb from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for staff, Blue Badge holders and visitors only.
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- Clearly presented parking signs are available.
- Payment machines are located adjacent to the Gate A - Courtyard Gardens entrance.
- There is not a payment machine with controls at a suitable height for a wheelchair user.
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Drop-off Point
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- There is not a designated drop-off point available.
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On-street Parking
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- On-street standard parking is available.
- The on-street designated Blue Badge parking bays are located Bristol Road.
- The Blue Badge bays are clearly marked.
Entrance (Gate A - Courtyard Gardens Entrance)
- This entrance is located adjacent to the public parking at gate A.
- The approach to the entrance has bollards.
- The entrance area is not clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 130cm.
- The doors have a low visual contrast.
- There is step-free level access as you enter.
Lift (Café Royale / Ward 4)
- The lift surveyed is located in the corridor between the Café Royale entrance and Ward 4.
- The distance from the Café Royale entrance is 12m.
- The most accessible route to the lift has step-free level access and doors permanently held open.
- The ground, first and second floors are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have a high visual contrast and tactile markings.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 132cm.
- The internal dimensions of the lift are 144cm (width) x 293cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator and an audible announcer.
- Lighting levels were even at the time of the survey.
- There are other lifts available at this location which are of a similar size.
Ward (Ward 12)
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Ward Information
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- This is a 23-hour pathway daycare ward.
- This is a shared ward.
- There is 1 bay available.
- There are 7 side rooms available.
- There are 17 beds in total on the ward.
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Location and Access
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- There is written text and numbered signage on or near the door.
- There is step-free level access into this ward.
- There is an intercom at a height of 138cm.
- There is a key fob/card reader at a height of 128cm.
- The height of the hand sanitiser is 127cm.
- There are double automatic doors with a high visual contrast.
- The doors open towards you.
- The width of the opening is 163cm.
- There is a push pad or push button to exit at a height of 118cm.
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Getting Around
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- There is step-free level access throughout.
- Access throughout may include manual doors and doors permanently held open.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- There is no (or very little) background noise in this area.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
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Reception / Nurses' Station
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- The height of the desk is 113cm.
- There is a lowered section at the desk.
- The height of the lowered section is 80cm.
- The desk has windows and patterned/distracting backgrounds.
- There is not a hearing assistance system.
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Facilities and Services
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- Seating available on the ward includes: chairs with armrests and chairs without armrests.
- There is not a hearing assistance system.
- There is not a relatives' room for the ward.
- The following facilities are available for patients: toilets with adaptations and washrooms.
- The nearest toilet with adaptations for visitors is located at the end of the corridor to the right of the Ward 12 entrance.
- Visiting Hours View
Toilet and Changing Facilities (Ward 12)
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located straight ahead as you enter Ward 12, to the left.
- The toilet with adaptations has no transfer space available.
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Washroom and Shower Facilities
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- The washroom facilities which have adaptations are located within side rooms 14 - 17, to the rear of the bay, and along the wards general circulation corridors.
Reception (Ward Clerk)
- The reception is located ahead and to the right as you enter Ward 12.
- The distance from the Ward 12 entrance is 6m.
- There is step-free level access to reception.
- The height of the reception desk is 77cm.
- There is not a lowered section at the desk.
- The reception has patterned/distracting backgrounds.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- The flooring is shiny.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Bedroom and Ensuite with Adaptations (Room 16)
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Bedroom Access
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- The bedroom surveyed is located ahead as you enter Ward 12, to the right.
- The most accessible route to the bedroom has step-free level access and doors permanently held open.
- There is step-free level access into the bedroom.
- There is numbered signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 86cm.
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Bedroom Features
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- There is not room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
- The flooring is shiny.
- The following is available in this bedroom: a chair with armrests, a height adjustable bed and bedside plug sockets.
- There is a push button emergency alarm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- Lighting levels are adjustable.
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Ensuite Access
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- There is step-free level access into the ensuite.
- The ensuite door opens outwards and has a high visual contrast.
- The width of the door opening to the ensuite is 85cm.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Ensuite Dimensions and Features
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- The dimensions of the ensuite are 168cm (width) x 132cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 117cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is no vertical grab rail for the toilet.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 47cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 100cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 79cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 121cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is an unobstructed shelf.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The ensuite has a sanitary bin and a pedal bin.
- There is one coat hook.
- The coat hook is 161cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- The ensuite has a wheel-in shower.
- There is not room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is an adjustable shower head which can also be detached.
- The shower controls are lever mixer.
- There is a flip-down shower seat.
- The shower seat is 52cm from the floor.
- There are grab rails and dropdown rails for the shower.
- The shower grab rails have a high visual contrast.
- The shower dropdown rails have a high visual contrast.
- There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.
Bathroom with Adaptations (Toilet and Shower)
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Location and Access
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- The bathroom surveyed is located at the end of the left Ward 12 corridor, on the right.
- The most accessible route to the bathroom has step-free level access and doors permanently held open.
- There is step-free level access into the bathroom.
- There is pictorial, written text and dementia friendly signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 89cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the bathroom are 524cm (width) x 189cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 67cm (from the side of the toilet pan).
- There is a spatula flush on the non-transfer side.
- There is no horizontal grab rail for the toilet.
- There are vertical grab rails on both sides of the toilet.
- The vertical grab rails have a high visual contrast.
- There are dropdown rails on both sides of the toilet.
- The dropdown rails have a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 83cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 80cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 94cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 129cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The bathroom has a pedal bin and a clinical waste bin.
- There are multiple coat hooks.
- The coat hooks are 163cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- The bathroom has a wheel-in shower.
- There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is an adjustable shower head which can also be detached.
- The shower controls are lever mixer.
- There is a flip-down shower seat.
- The shower seat is 49cm from the floor.
- There are grab rails and dropdown rails for the shower.
- The shower grab rails have a high visual contrast.
- The shower dropdown rails have a high visual contrast.
- There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.
Toilet with Adaptations (No Lateral Transfer)
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Location and Access
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- The toilet surveyed is located straight ahead as you enter Ward 12, to the left.
- The most accessible route to the toilet has step-free level access.
- There is step-free access via slope into the facility.
- The slope has a slight gradient.
- There is pictorial, written text and dementia friendly signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 82cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 266cm (width) x 170cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is not a lateral transfer space next to the toilet.
- There is a spatula flush on the right as you face the toilet.
- There is no horizontal grab rail for the toilet.
- There is a vertical grab rail on the left as you face the toilet.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the left as you face the toilet.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 95cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 80cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 122cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 143cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a full length mirror.
- There is a shelf, however there is an obstruction in front of it.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a sanitary bin, a pedal bin and a clinical waste bin.
- There is one coat hook.
- The coat hook is 149cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
