Access Guide
Introduction
- Services / facilities within the building include children's, children's and parent welfare, and family support services.
Location
- The venue is situated within the centre of the area.
- This venue is situated in Aveley.
- The venue is not situated on a road which has a steep gradient.
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Ockendon.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located to the right of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There is/are 2 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 239cm x 460cm (7ft 10in x 15ft 1in).
- The nearest Blue Badge bay is 30m (32yd 2ft) from the Children's Centre Entrance.
- The furthest Blue Badge bay is 32m (34yd 2ft) from the Children's Centre Entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does not have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
Entrance
- This information is for the entrance located at the front of the building.
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Entrance
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- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is an intercom.
- The height of the intercom is 150cm (4ft 11in).
- The main door(s) open(s) automatically (towards you).
- The door(s) is/are single width.
- The width of the door opening is 82cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
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- The ramp/slope is located leading to the door threshold.
- The gradient of the ramp/slope is slight.
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Comments
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- There is an exit button at a height of 112cm.
Inside Access
- There is level access to the service(s).
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 14/06/2024.
- The hearing assistance system was working at the time of testing.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
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Comments
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- There are manual doors in some corridors.
- There are sofas and seats with no armrests by the reception area.
- There are manual doors in some corridors.
Reception
- The desk/counter is 20m (21yd 2ft) from the entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are moderate to good.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Staff are trained to use the system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 14/06/2024.
- The hearing assistance system was working at the time of testing.
Family Room
- There is a room dedicated for family use located to the left after reception.
- The door has a width of 78cm and opens inwards (push).
- The family room has tables that range in height between 40cm to 73cm.
- There are chairs with and without armrests and a sofa.
- There is a kitchen with work surfaces at a height of 90cm.
- The kitchen has a washing machine, oven, hob, microwave, dishwasher and a kettle for users of the service.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located to the right after reception.
- The shared toilet(s) is/are approximately 28m (30yd 1ft) from the entrance.
- Inside the venue, there is level access to the shared toilet(s).
- Lighting levels in the shared toilets are moderate to good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the standard shared toilet.
- The height of the baby change table once extended is 80cm (2ft 7in).
- Inside the venue, there is level access to the baby change facility.
Additional Info
- Documents are not available in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.
- Home visits / services are not available.