You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include Ancestry Online, Baby Rhyme Time, Bookstart - books for babies, Enquiry Desk, Fax, Home-Link - housebound service, Internet, Large print books, Scanner for documents, and Word processing.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Purfleet.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 10:00 - 17:00.
• Tuesday 14:00 - 17:00.
• Tuesday 10:00 - 13:00.
• Wednesday 14:00 - 17:00.
• Wednesday 10:00 - 13:00.
• Thursday 10:00 - 13:00.
• Thursday 14:00 - 17:00.
• Friday 10:00 - 17:00.
• Saturday Closed.
• Sunday Closed.

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• Comments View
  • On Monday, Wednesdays and Thursday the library is open only for self-service use.
  • When open only for self-service, visitors will be able to:
  • Browse shelves
  • Borrow items using the self-service machine
  • Return borrowed items using the self-service machine
  • Book and use library computers
  • Print from library computers using the self-service machine
  • Reserve items online, either using your own device or using library computers
  • When open only for self-service, visitors will not be able to use services for which they would usually need support from a member of staff. This includes the Summer Reading Challenge, IT support, and getting answers to book queries.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located in front of the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 2 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 220cm x 470cm (7ft 3in x 15ft 5in).
  • The nearest Blue Badge bay is 25m (27yd 1ft) from the Main Entrance.
  • The furthest Blue Badge bay is 30m (32yd 2ft) from the Main Entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does not have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does have a height restriction barrier.
  • The maximum height is 200cm (6ft 7in).
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the building.
  • There is step-free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) automatically.
  • The main automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 100cm from floor level.
  • The door(s) is/are single width.
  • The width of the door opening is 100cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 10m (10yd 2ft) from the Main Entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are good.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• The hearing assistance system is signed.
• Staff are trained to use the system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 19/11/2021.
• The hearing assistance system was working at the time of testing.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is a hearing assistance system.
• The system is a fixed loop.
• Staff are trained to use the system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 19/11/2021.
• The hearing assistance system was working at the time of testing.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are good.

You are on Library. Skip to the next section.

Library

• This library does not have a regular supply of books in Braille.
• This library does have a regular supply of books in large print.
• This library does have a regular supply of books in audio format.
• There is an ordering service.
• The library does have computers with accessible software.
• Accessible software includes Zoomtext.
• Auxiliary aids are not available for computer users.

You are on Eating and Drinking (DeliverEat Ltd). Skip to the next section.

Eating and Drinking (DeliverEat Ltd)

• The following information is for the café.
• The café is located within the library.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 4m (4yd 1ft) from the main entrance.
• The standard height for tables is 72cm.
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is available.
• Drinking straws are available.
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Changing Places (Right Hand Transfer). Skip to the next section.

Changing Places (Right Hand Transfer)

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• Location and Access View
  • The facility is located on the right as you enter the venue.
  • The facility is approximately 10m (10yd 2ft) from the Main Entrance.
  • The facility is in addition to standard and accessible toilets.
  • The facility is located close to other managed facilities (e.g. reception or service counter).
  • There is level access to the facility.
  • The facility surveyed is for the sole use of disabled people.
  • There is a medium colour contrast between the external door and wall .
  • There is a high colour contrast between the internal door and wall.
  • You do need a key for the facility.
  • The key is a radar key.
  • The key can be obtained from Reception.
  • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
  • The door opens outwards.
  • The door may be difficult to open.
  • The door is locked by a locking handle.
  • The door has a horizontal grab rail.
  • The width of the door is 86cm (2ft 10in).
  • The dimensions of the facility are 295cm x 390cm.
  • The ceiling height is at a minimum of 2.4m.
  • There is a clear 200cm x 180cm manoeuvring space in the facility.
  • The facility has a non-slip floor.
  • There is a low colour contrast between the walls and floor.
• Toilet Details View
  • The facility toilet has a transfer space on one side only.
  • The transfer space on the right as you face the toilet is 190cm (6ft 3in).
  • Dropdown rails are provided.
  • As you face the toilet the dropdown rail(s) is/are on the right.
  • There is a medium colour contrast between the dropdown rail(s) and wall.
  • As you face the toilet the vertical grab rail is on the right.
  • There is a high colour contrast between the wall-mounted grab rails to the left of the toilet and wall .
  • There is a high colour contrast between the wall-mounted grab rails to the right of the toilet and wall.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a lever flush.
  • There is not a toilet roll holder.
  • The toilet has a cistern.
  • There is a high colour contrast between the toilet seat and pan.
  • There is an emergency alarm for the toilet.
  • The emergency pull cord alarm is within reach and fully functional.
• Changing Bench and Hoist Details View
  • The facility changing bench is wall mounted.
  • The facility changing bench height is adjustable.
  • The length of the facility changing bench is 180cm (5ft 11in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers all areas in the cubicle.
• Shower Details View
  • There is not a shower unit with a detachable shower head.
• Other Facilities View
  • A privacy screen is available.
  • The type of wash basin is adjustable.
  • The height of the wash basin is 76cm.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Wall mounted grab rails are available at the wash basin.
  • As you face the wash basin, the wall mounted grab rails are on both sides.
  • There is a high colour contrast between the wash basin grab rail(s) and wall.
  • There is not a soap dispenser.
  • Wide tear off paper roll is available.
  • The wide paper roll dispenser is at the recommended height of 80cm-100cm.
  • The height of the wide paper roll dispenser is 100cm.
  • There is a hand dryer.
  • The hand dryer is at the recommended height of 80cm-100cm.
  • The height of the hand dryer is 91cm.
  • There is a towel dispenser.
  • The towel dispenser is at the recommended height of 80cm-100cm.
  • The height of the towel dispenser is 85cm.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is a/are sanitary, general domestic waste and clinical waste disposal units.
  • There is an emergency alarm for the facility.
  • The emergency pull cord alarm is within reach and fully functional.
  • There is a coat hook.
  • There are coat hooks in the toilet at 100cm and 137cm from the floor.
  • There is not a red flashing fire alarm beacon within the room.
  • The lighting levels are good.
• Comments View
  • There are both adjustable and fixed wash basins.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilet facilities are not available.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located on the right as you enter the building.
  • The shared toilet(s) is/are approximately 5m (5yd 1ft) from the Main Entrance.
  • Inside the venue, there is level access to the shared toilet(s).
  • Lighting levels in the shared toilets are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in Changing Places.
  • The height of the baby change table once extended is 94cm (3ft 1in).
  • Inside the venue, there is level access to the baby change facility.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents are available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.
• Home visits / services are available.