Access Guide
Overview
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About
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- This is a community hub and library.
- Facilities available in the venue include: book borrowing, children's library, computers with accessible software, desk space, community services and a toilet with adaptations.
- View information on opening times.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is East Tilbury.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via a slight ramp at the most accessible entrance.
- The most accessible entrance is also the main entrance.
- There is step-free level access throughout all areas.
- There are no doors along circulation routes.
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Getting Help and Assistance
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- Seating is available.
- There is a portable hearing assistance system.
- The alternative formats documents can be provided in include: large print (on request).
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Parking
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Car Park
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- The car park is located to the left of the building.
- The car park is open air/surface.
- The car park surface consists of concrete.
- The height of the restriction barrier is 190cm.
- There are 2 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 225cm (width) x 477cm (depth).
- The dimensions of the designated Blue Badge parking bays vary in size.
- There is a marked zone to one side but not at the rear.
- The width of the marked zone is 120cm.
- The nearest designated bay is 25m from the main entrance.
- The most accessible route from the Blue Badge parking has step-free level access.
- This route has uneven surfaces.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- Parking is free for all users.
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Electric Vehicle Charging Points
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- Electric Vehicle charging points are not available.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance
- This entrance is located at the front of the building.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is ramped and stepped access at the entrance.
- The ramp bypasses the steps.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide.
- There are no handrails for the ramp.
- There is one step as you enter.
- There are no handrails for the step.
- The step marking is not clearly visible.
- The height of the step is not between 15cm and 18cm.
- The height of the step is 8cm.
- There are double automatic doors.
- The doors open by sliding.
- The width of the opening is 160cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
- There is a second set of double automatic doors.
- The doors open towards you.
- The width of the opening is 150cm.
- The doors have a low colour contrast.
Reception
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Location
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- The reception is located ahead as you enter.
- The distance from the main entrance is 5m.
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Route
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- The most accessible route to the reception has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access to the reception.
- The height of the reception desk is 95cm.
- There is a lowered section at the desk.
- The height of the lowered section is 73cm.
- The reception has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- There is a portable hearing assistance system which is not clearly signed.
- The hearing assistance system was tested and working at the time of the survey.
- There is no (or very little) background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Getting Around
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Access
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- There is step-free level access throughout all areas.
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Circulation
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- There are no doors along circulation routes.
- There is a high colour contrast between the walls and floor along the majority of circulation routes.
- There is no (or very little) background noise.
- Lighting levels vary due to the size of the space.
Library
- There is step-free level access throughout all areas.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest in the seating area.
- The walls and floor have a high colour contrast.
- Seating available in this library includes: chairs with armrests, chairs without armrests, armchairs, sofas and stools.
- Furniture available in the library includes: tables, coffee tables and desks.
- Some tables are fixed.
- The surface height of some of the tables/desks is suitable for wheelchair users.
- The clear height under some of the tables/desks is suitable for wheelchair users.
- Lighting levels vary due to the size of the space.
- There is a portable hearing assistance system which is not clearly signed.
- The hearing assistance system was tested and working at the time of the survey.
- The height of the touchscreen display ranges from 110cm to 148cm from the floor.
- This library is able to provide material in the following formats: large print, ebook and audio.
- Auxiliary aids available in this library include: ergonomic chairs, large letter key keyboards, high visibility/contrast keyboards, trackball mouse, document holders and headsets.
- Accessible software available for the computers includes: JAWS.
Toilet with Adaptations (Left Hand Transfer)
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Location
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- The toilet surveyed is located to the left side of the library.
- The distance from the main entrance is 18m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The width of the opening is 91cm.
- The door has a locking handle.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a high colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 158cm (width) x 223cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 64cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low colour contrast.
- There is not a wall mounted toilet roll holder.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 75cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser can be reached when seated on the toilet.
- The soap dispenser has a medium colour contrast.
- The soap dispenser is 120cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser can be reached when seated on the toilet.
- The towel dispenser has a medium colour contrast.
- The towel dispenser is 123cm from the floor.
- There is a wall mounted hand dryer.
- The hand dryer has a medium colour contrast.
- The hand dryer is 108cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is a shelf, however there is an obstruction in front of it.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
- There is one coat hook.
- The coat hook is 189cm from the floor.
- The height of the baby change facility when in use is 95cm.
- The walls and floor have a high colour contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
