Access Guide
Overview
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About
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- This venue is an open parkland space, located next to the Coalhouse Fort.
- Facilities available in the venue include: parkland walks, a café and children's playground.
- View information on opening times.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is East Tilbury.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free access via a slight slope at the most accessible entrance.
- There is no main entrance for the building.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via slopes or ramps: various locations throughout the outdoors areas.
- There are no doors along circulation routes.
- Access throughout may include uneven surfaces.
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Getting Help and Assistance
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- Seating is available.
- There is not a hearing assistance system.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located at the rear of the standard toilets.
- The toilet with adaptations has a right hand transfer space.
- Gender neutral step-free standard toilet facilities are located to the right of the café.
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Changing Facilities
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- Parent and baby changing facilities are located within the toilet with adaptations.
Parking
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Car Park
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- The car park is located to the right hand side of Coalhouse Park Fort, off Princess Margaret Road.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- The height of the restriction barrier is 196cm.
- There are 7 designated Blue Badge parking bays available.
- The Blue Badge bays are signposted and have markings which are faded.
- The surveyed Blue Badge parking bay dimensions are 230cm (width) x 460cm (depth).
- There is a marked zone to both sides but not at the rear.
- The width of the marked zone is 120cm.
- The nearest designated bay is 120m from Coalhouse Park Fort.
- The most accessible route from the Blue Badge parking has slight slopes.
- This route has bollards.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
- The height restriction only affects the rear element of the car park.
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Charges and Restrictions
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- Parking is free for all users.
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Electric Vehicle Charging Points
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- Electric Vehicle charging points are not available.
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Drop-off Point
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- There is not a designated drop-off point available.
Outdoor Spaces
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About
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- The following is available in this area: a playground, a grassed play area, parkland, open countryside, walkways and a café.
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Getting Around
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- There are surfaced footpaths throughout.
- Surfaced footpaths consist of: tarmac.
- The majority of the surfaced footpaths are wide enough for wheelchair users.
- There is no signage in this area.
- There are seats situated along the paths for people to rest.
- There is step-free level access throughout all areas.
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Playground
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- The playground is accessed via a gate.
- The width of the opening is 90cm.
- The play equipment is within easy reach for seated and standing users and users of different heights.
- The following play experiences are available: swinging, sliding and climbing.
- Routes around the play equipment are firm and even.
- The majority of routes around the play equipment are at least 150cm wide.
Eating and Drinking (Engine Room Café)
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Location and Access
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- There is step-free access via a very easy slope into this area.
- There are 2 steps into this area.
- There is a central handrail.
- The handrail is easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The handrail extends horizontally beyond the first and last step.
- The step markings are not clearly visible.
- The steps have tactile markings at the top and bottom.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 15cm.
- The depth of the steps is between 30cm-45cm.
- There is a single manual door.
- The door opens away from you.
- The door requires effort to open.
- The width of the opening is 88cm.
- There is a small lip on the threshold of the opening.
- The door has a low colour contrast.
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Order and Payment
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- This area has a counter where food and drink can be ordered.
- The service counter was surveyed.
- The counter is located at the rear of the café.
- There is step-free level access to the counter.
- The height of the counter is 90cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The card payment machine is at a height of 94cm.
- The payment machine is portable.
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Service
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- This area also has staff who can provide assistance with ordering.
- Full table service is available on request only.
- Menus types include: wall-mounted, countertop and handheld.
- The following dietary requirements can be catered for: gluten free and vegetarian.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Seating Area
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- The seating area is both inside and outside.
- The outdoor seating area is uncovered.
- There is step-free level access throughout the seating area.
- There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- The walls and floor have a low colour contrast.
- Seating available in this area includes: chairs without armrests and benches.
- Some seating is fixed.
- Furniture available in this area includes: tables and picnic tables.
- Some tables are fixed.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Toilet with Adaptations (Right Hand Transfer)
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Location
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- The toilet surveyed is located within the toilet block, at the far end.
- The distance from toilet block entrance is 10m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free access via a very easy slope into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a low colour contrast.
- The door is easy to open.
- The width of the opening is 90cm.
- The door has a twist lock.
- Internally the door has a low colour contrast.
- There is a grab rail on the internal door, with a high colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 180cm (width) x 240cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 127cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a medium colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a medium colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a medium colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a medium colour contrast.
- The toilet roll holder is 105cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 77cm from the floor.
- There is a vertical grab rail on the left side of the wash basin.
- The wash basin grab rail has a low colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a medium colour contrast.
- The soap dispenser is 110cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a medium colour contrast.
- The hand dryer is 98cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is no mirror.
- There is no shelf.
- The cubicle has a pedal bin.
- There is one coat hook.
- The coat hook is 168cm from the floor.
- The height of the baby change facility when in use is 91cm.
- The walls and floor have a high colour contrast.
- Lighting levels were low at the time of the survey.
