Access Guide

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Location

The venue is situated outside the centre of the town.
This venue is situated in Thurrock.
There is not a bus stop within 150m (164yds) of the venue.
The nearest mainline station is Chafford Hundred.

Opening Hours

For information about the opening hours please click here.

Parking

The venue does have its own car park.

Venue Car Park View
- Parking is free for all users.
- The car park is at the front of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There are 10+ designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 390cm x 570cm (12ft 10in x 18ft 8in).
- The nearest designated bay is 9m (29ft 6in) from the main entrance.
- The furthest designated bay is 31m (34yd) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is concrete.
- There is not a dropped kerb / non stepped access from the car park to the venue.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
Drop-off Point View
- There is not a designated drop off point.

Outside Access (Main Entrance)

This information is for the entrance located at the front of the venue.
There is level access into the venue.
The bell is in a suitable position to allow wheelchair users to gain access.
The main doors open automatically.
The doors are double width.
The doors are heavy.
The door opening is 185cm (6ft) wide.

Reception (Customer Services)

The reception desk is 21m (22yd 3ft) from the main entrance.
There is level access to reception from the entrance.
The reception desk is medium height.
The desk has a lowered section.
Lighting levels are bright.

Inside Access

There is level access to the service.
There is not a hearing assistance system.
This venue does play background music.
Music is played throughout the venue.
Motorised scooters are welcomed in public parts of the venue.
Lighting levels are medium.

Other Floors

Steps View
- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting level is bright.

Lift

There is a lift for public use.
The lift is located in the middle of the store.
The lift is a standard lift.
The floors which are accessible by this lift are G-1.
The lift is 10m (32ft 10in) from main entrance.
Staff do not need to be notified for use of the lift.
The clear door width is 132cm (4ft 4in).
The dimensions of the lift are 160cm x 200cm (5ft 3in x 6ft 7in).
There are separate entry and exit doors in the lift.
There is not a mirror to aid reversing out of the lift.
The lift does have a visual floor indicator.
The lift does have an audible announcer.
The controls for the lift are within reach for a wheelchair user.
The lift controls do have Braille markings.
The lift controls do have tactile markings.
The lighting level in the lift is medium.

Eating and Drinking

The following information is for the cafe.
Full table service is not available.
Food or drinks are ordered from the service counter.
Food or drinks can be brought to the table.
There is not a lowered section at the service counter.
No chairs are permanently fixed.
No chairs have armrests.
The nearest table is 8m (8yd 2ft) from the first floor lift.
The distance between the floor and the lowest table is 78cm (2ft).
The distance between the floor and the highest table is 78cm (2ft).
There is ample room for a wheelchair user to manoeuvre.
Menus are hand held and wall.
Menus are not available in Braille.
Menus are not available in large print.
Picture menus are available.
Menus are not clearly written.
Menus are presented in contrasting colours.
The type of food served here is hot and cold snacks.

Accessible Toilet

There are accessible toilets within this venue designated for public use.

Location and Access View
- The toilet is not for the sole use of disabled people.
- There is Pictorial signage on or near the toilet door.
- The accessible toilet is 28m (30yd 2ft) from the first floor lift.
- The accessible toilet is located on the first floor.
- There is level access to the accessible toilet.
Features and Dimensions View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 100cm (3ft).
- The door is light.
- The dimensions of the accessible toilet are 222cm x 150cm (7ft x 4ft).
- Floor manoeuvring space is clear in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 74cm (2ft).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not a functional emergency alarm available.
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
Position of Fixtures View
- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors in the accessible toilet.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (18in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3").
- The hand dryer is 103cm (3ft) high.
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3").
- The toilet roll holder is 102cm (3ft) high.
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is placed higher than 74cm (2ft 5").
- The sink is 76cm (2ft) high.
Colour Contrast and Lighting View
- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the grab rails and wall is good.
- The contrast between the drop down rails and wall is good.
- The contrast between the walls and floor is good.
- Lighting levels are bright.
Comments View
- Baby change facilities are located within the venue.
- The baby change facilities are located in the accessible toilet.
- The height of the baby change table once extended is 95cm (3ft 1in).
- Inside the venue, there is level access to the baby change facility.

Standard Toilet(s)

Access to Standard Female Toilet(s) View
- The female toilets are located on the first floor.
- The female toilets are 26m (28yd) from the first floor lift.
- Inside the venue, there is level access to the female toilet.
- This is by lift.
- Lighting levels are bright.