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Grays Library

Thameside Complex, Orsett Road, Essex, RM17 5DX

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Access Guide

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Overview

  • About View
    • This venue is lending library with public access computers.
    • Services available in the venue include: lending library, public bus pass applications, computer access, children's library, community pantry and hearing aid battery replacement.
    • View information on opening times.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free level access at the most accessible entrance.
    • The most accessible entrance is also the main entrance.
    • There is 1 other entrance.
    • There is step-free access via ramp at the other entrance.
    • There is step-free level access throughout all areas, this may include the use of a lift.
    • There are no doors along circulation routes.
    • The ground and first floors can be accessed via a standard lift.
  • Getting Help and Assistance View
    • Seating is available.
    • There is not a hearing assistance system.
    • The alternative formats documents can be provided in include: large print.
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located to the left of reception, on the ground floor.
    • The toilet with adaptations has a left hand transfer space.
    • Female and male step-free standard toilet facilities are located to the left of reception, on the ground floor.

Parking

  • Car Park View
    • The car park is located at the front of the Thameside Centre.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 2 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 460cm (depth).
    • There are no hatched/marked zones.
    • The nearest designated bay is 25m from the Thameside Centre entrance.
    • The most accessible route from the Blue Badge parking has a slight ramp.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for Blue Badge holders only.
    • Parking is free for all users.
  • Electric Vehicle Charging Points View
    • Electric Vehicle charging points are not available.
  • Drop-off Point View
    • There is not a designated drop-off point available.
  • Public Parking View
    • On-street standard parking is available.
    • There is a public car park located on Cromwell Road.
    • The name of the car park is Cromwell Road car park.
    • Designated Blue Badge parking bays are not available in the car park.
    • Electric vehicle charging points are not available in the car park.

Entrance (Thameside Centre)

  • This entrance is located on Orsett Road.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is ramped and stepped access at the entrance.
  • The ramp bypasses the steps.
  • The ramp has a slight gradient.
  • The ramp is over 150cm wide.
  • There are handrails on both sides.
  • There are 2 steps as you enter.
  • There are handrails on both sides, which are within reach.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The steps are unmarked.
  • The steps have tactile markings at the top and bottom.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 13cm.
  • The depth of the steps is between 30cm-45cm.
  • There are double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 158cm.
  • The doors have a medium colour contrast.
  • There is a second set of double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 158cm.
  • The doors have a medium colour contrast.

Entrance (Library via Thameside Centre)

  • This entrance is located straight ahead after entering the Thameside Centre.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There is an opening without doors.
  • The width of the opening is more than 200cm.

Entrance (Cromwell Road)

  • This entrance is located on Cromwell Road.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 142cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low colour contrast.
  • There is a second, single manual door.
  • The door opens towards you.
  • The door is easy to open.
  • There is a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The width of the opening is 127cm.
  • The door has a medium colour contrast.
  • There are security barriers at the entrance.
  • The maximum width between them is 115cm.

Reception (Ground Floor)

  • Location View
    • The reception is located ahead after entering the library.
    • The distance from the library entrance is 7m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 92cm.
    • There is not a lowered section at the desk.
    • The reception has screens and patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this area.
    • Lighting levels were even at the time of the survey.

Library

  • There is step-free level access throughout all areas, this may include the use of a lift.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest in the seating area.
  • The walls and floor have a low colour contrast.
  • Seating available in this library includes: chairs with armrests, chairs without armrests, armchairs, sofas, benches and high stools.
  • Some seating is fixed.
  • Furniture available in the library includes: tables, coffee tables, desks and height adjustable desks.
  • Some tables are fixed.
  • The surface height of some of the tables/desks is suitable for wheelchair users.
  • The clear height under some of the tables/desks is suitable for wheelchair users.
  • Lighting levels vary due to the size of the space.
  • There is not a hearing assistance system.
  • The height of the touchscreen display ranges from 106cm to 146cm from the floor.
  • The touchscreen has the following accessibility aids: adjustable font size.
  • This library is able to provide material in the following formats: large print and audio.
  • Auxiliary aids available in this library include: ergonomic chairs.
  • Accessible software available for the computers includes: Zoomtext.

Toilet with Adaptations (Left Hand Transfer)

  • Location View
    • The toilet surveyed is located to the left of the reception.
    • The distance from the entrance is 25m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 88cm.
    • The door has a locking handle (with a RADAR key to access).
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 156cm (width) x 216cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 76cm (from the side of the toilet pan).
    • There is a spatula flush for the toilet.
    • The flush is on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a medium colour contrast.
    • There are vertical grab rails on both sides of the toilet.
    • The vertical grab rails have a medium colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a medium colour contrast.
    • The toilet seat is 49cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a medium colour contrast.
    • The toilet roll holder is 95cm from the floor.
    • The wash basin has a twist/turn mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 70cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a medium colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a medium colour contrast.
    • The soap dispenser is 86cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a medium colour contrast.
    • The hand dryer is 94cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a medium colour contrast.
    • Lighting levels were even at the time of the survey.

Lift

  • The lift surveyed is located to the left of the library.
  • The distance from the Thameside Centre entrance is 50m.
  • The most accessible route to the lift has step-free level access.
  • There are no doors to open along the most accessible route.
  • Standard Lift View
    • The ground, first, second and third floors can be accessed by this lift.
    • The lift door has a low colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 910kg.
    • The external lift control buttons have tactile markings.
    • The control buttons have a low colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 90cm.
    • The internal dimensions of the lift are 178cm (width) x 114cm (depth).
    • The internal lift control buttons have tactile markings.
    • The control buttons have a low colour contrast.
    • The majority of the internal controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a visual floor indicator, an audible announcer and a mirror to aid reversing.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
    • There are other lifts available at this location which are of a similar size.

Stairs

  • The stairs are located in the centre of the library.
  • The ground and first floors within the library can be accessed by these stairs.
  • There are handrails on both sides.
  • The handrails are not easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 15cm.
  • The depth of the steps is between 30cm-45cm.
  • Lighting levels vary due to the size of the space.

Reception (First Floor)

  • Location View
    • The reception is located to the left as you exit the lift.
    • The distance from the lift is 12m.
  • Route View
    • The most accessible route to the reception has a lift.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 92cm.
    • There is not a lowered section at the desk.
    • The reception has screens and patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this area.
    • Lighting levels vary due to the use of large glazed walls.