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Grays Shopping Centre

The Mall, Grays, Essex, RM17 6QE

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Access Guide

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Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Grays.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Grays.

Opening Hours

Parking (Grays Shopping Centre Parking)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • The car park is located in Crown Road to the rear of the shopping centre.
    • The car park type is multi storey.
    • There is/are 10+ Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 370cm x 440cm (12ft 2in x 14ft 5in).
    • The nearest Blue Badge bay is 10m (10yd 2ft) from the lift.
    • The furthest Blue Badge bay is 70m (76yd 1ft) from the lift.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The car park surface is concrete.
    • There is not a road to cross between the car park and the entrance.
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • The designated bays are mostly on level 1 and 1A (Blue).
    • The bays lead to the lifts via an easy ramp.
    • Levels 3A and 4 are for permit parking Monday-Friday.

Lift

  • There is a lift for public use.
  • The lift is located leading from the car park to the centre.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1, 2, 3, 4, 5.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 120cm (3ft 11in).
  • The dimensions of the lift are 137cm x 200cm (4ft 6in x 6ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.
  • Comments View
    • The shopping centre is on the ground floor.
    • There is an easy ramp leading from the designated bays to the lift, as shown in photograph 2.
    • Photographs 3 and 4 show the entrance to the lifts on level 1 and 1A.

Outside Access (Main Entrance)

  • This information is for the entrance located on High Street.
  • There is level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 112cm (3ft 8in).
  • Comments View
    • There is also a side entrance into the venue with manual doors (188cm wide). There is an easy slope on the pavement leading to the side entrance.

Inside Access

  • There is not level access to the service.
  • This venue does play background music.
  • Music is played in the centre.
  • Motorised scooters are welcomed in public parts of the venue.
  • Lighting levels are varied.
  • Customers cannot charge scooters or wheelchairs at the venue.

Level Change (Inside Access)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located beyond the main entrance.
  • The ramp/slope gradient is slight.

Toilet with Adaptations

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 135m (147yd 1ft) from the main entrance.
    • This accessible toilet is located at the rear of the ground floor.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from security.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 83cm (2ft 9in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 140cm x 200cm (4ft 7in x 6ft 7in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 81cm (2ft 8in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 44cm (1ft 5in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 120cm (3ft 11in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a medium colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Standard Toilet(s)

Additional Info

  • A member of staff trained in BSL skills is not normally on duty.