Access Guide
Location
- The venue is situated outside the centre of the town.
- This venue is situated in Grays.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Grays.
Opening Hours
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located at the front of the building.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 4 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 330cm x 550cm (10ft 10in x 18ft 1in).
- The nearest Blue Badge bay is 31m (33yd 2ft) from the main entrance.
- The furthest Blue Badge bay is 59m (64yd 1ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The car park surface is tarmac.
- There is a road to cross between the car park and the entrance.
- The road is generally quiet.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located to the front of the venue.
- There is ramped/sloped or stepped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 140cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
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- The ramp/slope is located to the left of the entrance.
- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides.
- The width of the ramp/slope is 105cm (3ft 5in).
- The ramp/slope does bypass the step(s).
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Step(s)
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- The step(s) is/are located in front of the entrance.
- There is/are 7 step(s).
- The step(s) is/are clearly marked.
- The step(s) has/have tactile paving at the top and bottom.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 17cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are in the centre.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
Reception
- The desk/counter is 5m (5yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are moderate to good.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
Inside Access
- There is not level access to the service.
- This venue does play background music.
- Music is played in the fitness suite.
- Motorised scooters are welcomed in public parts of the venue.
- Lighting levels are varied.
- Customers cannot charge scooters or wheelchairs at the venue.
Level Change (Wet Side Accessible Changing Room and Pools)
- There is a ramp/slope to access this area/service.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on both sides.
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Comments
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- There is an additional ramp to access the training pool.
Eating and Drinking (Waterside Café)
- The following information is for the café.
- The café is located to the left of the reception area.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 5m (5yd 1ft) from the main entrance.
- The distance between the floor and the lowest table is 75cm (2ft 6in).
- The distance between the floor and the highest table is 118cm (3ft 10in).
- The standard height for tables is 75cm.
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is available.
- Drinking straws are available.
- Children are welcomed in the bar area.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Level Change (Fitness Suite Radar Key Access)
- There is a ramp or slope to access this service.
- The ramp or slope is located in the wetside changing area.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
- The width of the ramp or slope is 90cm (2ft 11in).
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Comments
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- There are further moderate ramps and slopes to access the dry changing rooms and sunbeds, 81cm wide.
Fitness Suite (The Gym)
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Access to Fitness Suite
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- The fitness suite is located on the right of the venue.
- The fitness suite is 31m (33yd 2ft) from the main entrance.
- There is not step free access to the fitness suite.
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IFI Accredited Fitness Suite
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- The fitness suite has attained IFI level one.
- A number of staff have received IFI Mark standard Disability Equality Training.
- IFI accredited equipment is available.
- For example: treadmill, upright cycle, recumbent cycle, upper body ergometer, leg curl, leg extension, upper body multi-station and small equipment package.
- IFI equipment includes easy line system, hand ergometers.
- A portable hearing assistance system is not available for induction.
- There is clear manoeuvring space between equipment.
- There is level access to all of the equipment.
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Fitness Suite (General)
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- Staff receive some training in assisting disabled people.
- Training provided is using hoists and equipment.
- There is clear manoeuvring space between equipment.
- There is not level access to all of the equipment.
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Comments
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- There is a moderate, 110cm ramp in the fitness suite, leading to most equipment.
Fitness Suite (Studio)
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Access to Fitness Suite
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- The fitness suite is located to the right of Reception.
- The fitness suite is 25m (27yd 1ft) from the main entrance.
- There is step free access to the fitness suite.
- Level access is by lift.
- There are doors into the fitness suite.
- The doors open towards you (pull).
- The doors are double.
- The door(s) may be difficult to open.
- The opening is 144cm wide.
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IFI Accredited Fitness Suite
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- The fitness suite has attained IFI level one.
- A number of staff have received IFI Mark standard Disability Equality Training.
- IFI accredited equipment is available.
- For example: upright cycle and small equipment package.
- A portable hearing assistance system is not available for induction.
- There is clear manoeuvring space between equipment.
- There is level access to all of the equipment.
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Fitness Suite (General)
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- A portable hearing assistance system is not available for induction.
- There is level access to all of the equipment.
Level Change (Studio)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located to the right of the reception desk.
- There is/are 5 step(s) to the area/service.
- The lighting levels at the step(s) are good.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on the left going up the step(s).
- There is a lift to access this area/service.
- The lift does bypass the step(s).
Fitness Suite (Kinesis)
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Access to Fitness Suite
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- The fitness suite is located opposite the reception desk.
- The fitness suite is 10m (10yd 2ft) from the main entrance.
- There is step free access to the fitness suite.
- There are doors into the fitness suite.
- The doors open towards you (pull).
- The doors are single.
- The door(s) may be difficult to open.
- The opening is 90cm wide.
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IFI Accredited Fitness Suite
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- The fitness suite has attained IFI level one.
- A number of staff have received IFI Mark standard Disability Equality Training.
- IFI accredited equipment is available.
- For example: leg curl, leg extension, upper body multi-station and small equipment package.
- A portable hearing assistance system is not available for induction.
- There is clear manoeuvring space between equipment.
- There is level access to all of the equipment.
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Fitness Suite (General)
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- Training provided is using hoists and equipment.
- A portable hearing assistance system is not available for induction.
- There is clear manoeuvring space between equipment.
- There is level access to all of the equipment.
Swimming Pool
- There is level access from the changing area to the swimming pool.
- There is not a ramped entrance into the water.
- There is a wet side chair available.
- There is a hoist for wheelchair users to access the water.
- The hoist is manual.
- There are steps into the swimming pool.
- There are 4 steps.
- There is a ladder type entrance into the water.
- There is a handrail on both sides of the ladder.
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Comments
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- There is also a manual hoist for the teaching pool.
- Photograph 1 shows part of the main pool.
- Photograph 2 shows part of the teaching pool.
Lift (Reception)
- There is a lift for public use.
- The lift is located within the reception area.
- The lift is a standard lift.
- The floors which are accessible by this lift are Reception - Lower Ground.
- The lift is approximately 12m (13yd 4in) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 140cm x 160cm (4ft 7in x 5ft 3in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is moderate to good.
Lift (Studio)
- There is a lift for public use.
- The lift is located to the right of the reception desk.
- The lift is a platform lift.
- The platform lift accesses a small level change.
- The lift is approximately 20m (21yd 2ft) from the main entrance.
- Staff do need to be notified for use of the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does not have tactile markings.
- The lighting level in the lift is good.
Accessible Changing Room (Swimming Pool and Fitness Suite - Right Hand Transfer)
- The changing bed is height adjustable and 158cm long.
- The accessible toilet is identical to the other toilet detailed, however the transfer space is on the right (90cm).
- There is a radar key use only door, leading from the wetside changing rooms to the fitness suite via a moderate ramp.
Standard Changing Room (Wet Side)
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 29m (31yd 2ft) from the main entrance.
- The standard changing room(s) is/are approximately 24m (26yd 9in) from the reception desk.
- The standard changing room(s) is/are approximately 5m (5yd 1ft) from the swimming pool.
- The standard changing room(s) surveyed is/are located at the bottom of the ramp, left past reception.
- There is not level access to the standard changing room(s).
Standard Shower
- There are standard level access shower facilities available.
- The showers are located inside standard changing rooms.
- There is not level access to the services from the shower facilities.
Standard Changing Room (Fitness Suite)
- There are standard changing rooms available.
- The standard changing room is 51m (56yd) from the main entrance.
- The standard changing room is 47m (51yd) from the reception desk.
- The standard changing room is 16m (17yd) from the fitness suite.
- The standard changing rooms are located on the right of the venue.
- There is not level access to the standard changing rooms.
Level Change (Fitness Suite and Dry Changing Room)
- There are steps to access this area / service.
- The steps are located past reception and straight on.
- There is / are 15+ step(s) to the area / service.
- Lighting levels at the steps are medium.
- The step(s) is/are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The handrails are on both sides.
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Comments
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- The steps can be overcome by using the ramped access to the wet changing rooms, then going through the radar key use door.
Changing Places (Right Hand Transfer)
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Location and Access
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- The facility is located to the left of reception at the bottom of the ramp next to wet side changing.
- The facility is approximately 35m (38yd 10in) from the reception.
- The facility is in addition to standard and accessible toilets.
- There is ramped/sloped access to the facility.
- The facility surveyed is for the sole use of disabled people.
- There is a high colour contrast between the external door and wall.
- There is a medium colour contrast between the internal door and wall.
- You do need a key for the facility.
- The key is a radar key.
- The key can be obtained from Reception or staff member.
- The door opens outwards.
- The door may be difficult to open.
- The door is locked by a locking handle.
- The door has a horizontal grab rail.
- The width of the door is 82cm (2ft 8in).
- The dimensions of the facility are 240cm x 192cm.
- The ceiling height is at a minimum of 2.4m.
- There is a clear 200cm x 180cm manoeuvring space in the facility.
- The facility has a non-slip floor.
- There is a low colour contrast between the walls and floor.
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Toilet Details
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- The facility toilet has a transfer space on one side only.
- The transfer space on the right as you face the toilet is 150cm (4ft 11in).
- Dropdown rails are provided.
- As you face the toilet the dropdown rail(s) is/are on the right.
- There is a low colour contrast between the dropdown rail(s) and wall.
- As you face the toilet there are vertical grab rails on both sides.
- There is a high colour contrast between the wall-mounted grab rails to the left of the toilet and wall.
- There is a high colour contrast between the wall-mounted grab rails to the right of the toilet and wall.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a spatula flush.
- There is a toilet roll holder.
- The height of the toilet roll holder is 100cm.
- The toilet has a lid obstructing the back rest/cistern/wall.
- There is a low colour contrast between the toilet seat and pan.
- There is an emergency alarm for the toilet.
- The emergency pull cord alarm is tied up and out of reach (higher than 10cm (4") from floor).
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Changing Bench and Hoist Details
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- The facility hoist is powered overhead.
- The overhead hoist covers the toilet.
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Shower Details
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- There is a shower unit with a detachable shower head.
- The shower head is height adjustable.
- The adjustable shower head can be placed between 105cm and 185cm when mounted.
- There is a flip-down/tip-up seat for the shower.
- The seat/chair is not height adjustable.
- There are not horizontal and/or dropdown rails available on both sides of the shower seat.
- There is a high colour contrast between the shower rails and wall.
- There is a vertical grab rail for the shower.
- There is a high colour contrast between the vertical grab rail(s) for the shower and wall.
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Other Facilities
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- A privacy screen is not available.
- The type of wash basin is fixed.
- The height of the wash basin is 74cm.
- The wash basin tap type is lever.
- There is not a mixer tap.
- Wall mounted grab rails are available at the wash basin.
- As you face the wash basin, the wall mounted grab rails are on both sides.
- There is a high colour contrast between the wash basin grab rail(s) and wall.
- There is a soap dispenser.
- The soap dispenser is at the recommended height of 80cm-100cm.
- The height of the soap dispenser is 95cm.
- Wide tear off paper roll is not available.
- The wide paper roll dispenser is not at the recommended height of 80cm-100cm.
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser is at the recommended height of 80cm-100cm.
- The height of the towel dispenser is 104cm.
- There is not a mirror.
- There is a/are sanitary disposal units.
- There is an emergency alarm for the facility.
- The emergency pull cord alarm is tied up and out of reach (higher than 10cm (4") from floor).
- There is a coat hook.
- There are coat hooks in the toilet at 96cm and 134cm from the floor.
- There is not a red flashing fire alarm beacon within the room.
- The lighting levels are low to moderate.
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Comments
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- The hoist covers the toilet and shower areas.
Changing Places (Left Hand Transfer)
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Location and Access
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- The facility is located to the left of reception at the bottom of the ramp next to wet side changing.
- The facility is approximately 35m (38yd 10in) from the the reception.
- The facility is in addition to standard and accessible toilets.
- The facility is located close to other managed facilities (e.g. reception or service counter).
- There is ramped/sloped access to the facility.
- The facility surveyed is for the sole use of disabled people.
- There is a medium colour contrast between the external door and wall.
- There is a medium colour contrast between the internal door and wall.
- You do need a key for the facility.
- The key is a radar key.
- The key can be obtained from Reception or staff member.
- There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
- The door opens outwards.
- The door may be difficult to open.
- The door is locked by a locking handle.
- The door has a horizontal grab rail.
- The width of the door is 82cm (2ft 8in).
- The dimensions of the facility are 252cm x 192cm.
- The ceiling height is at a minimum of 2.4m.
- There is a clear 200cm x 180cm manoeuvring space in the facility.
- The facility has a non-slip floor.
- There is a low colour contrast between the walls and floor.
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Toilet Details
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- The facility toilet has a transfer space on one side only.
- The transfer space on the left as you face the toilet is 186cm (6ft 1in).
- Dropdown rails are provided.
- As you face the toilet the dropdown rail(s) is/are on the left.
- There is a high colour contrast between the dropdown rail(s) and wall.
- As you face the toilet there are vertical grab rails on both sides.
- There is a high colour contrast between the wall-mounted grab rails to the left of the toilet and wall.
- There is a high colour contrast between the wall-mounted grab rails to the right of the toilet and wall.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a spatula flush.
- There is a toilet roll holder.
- The height of the toilet roll holder is 104cm.
- The toilet has a lid obstructing the back rest/cistern/wall.
- There is a low colour contrast between the toilet seat and pan.
- There is an emergency alarm for the toilet.
- The emergency pull cord alarm is tied up and out of reach (higher than 10cm (4") from floor).
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Changing Bench and Hoist Details
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- The facility changing bench is free standing.
- The facility changing bench height is adjustable.
- The length of the facility changing bench is 155cm (5ft 1in).
- The facility hoist is powered overhead.
- The overhead hoist covers the changing bench and the toilet.
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Shower Details
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- There is a shower unit with a detachable shower head.
- The shower head is height adjustable.
- The adjustable shower head can be placed between 105cm and 185cm when mounted.
- There is a flip-down/tip-up seat for the shower.
- The seat/chair is not height adjustable.
- The height of the flip-down/tip-up or fixed seat is 56cm (1ft 10in).
- There are not horizontal and/or dropdown rails available on both sides of the shower seat.
- There is a high colour contrast between the shower rails and wall.
- There is a vertical grab rail for the shower.
- There is a high colour contrast between the vertical grab rail(s) for the shower and wall.
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Other Facilities
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- A privacy screen is not available.
- The type of wash basin is fixed.
- The height of the wash basin is 74cm.
- The wash basin tap type is lever.
- There is not a mixer tap.
- Wall mounted grab rails are available at the wash basin.
- As you face the wash basin, the wall mounted grab rails are on both sides.
- There is a high colour contrast between the wash basin grab rail(s) and wall.
- The soap dispenser is at the recommended height of 80cm-100cm.
- The height of the soap dispenser is 97cm.
- Wide tear off paper roll is not available.
- The wide paper roll dispenser is not at the recommended height of 80cm-100cm.
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser is not at the recommended height of 80cm-100cm.
- The height of the towel dispenser is 110cm.
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is a/are sanitary disposal units.
- There is an emergency alarm for the facility.
- The emergency pull cord alarm is tied up and out of reach (higher than 10cm (4") from floor).
- There is a coat hook.
- There are coat hooks in the toilet at 94cm and 140cm from the floor.
- There is not a red flashing fire alarm beacon within the room.
- The lighting levels are low to moderate.
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Comments
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- The tracking hoist covers both of the changing place facilities and the bed can be used in both rooms
- The shower seat and controls are obstructed by the changing bench.
Toilet with Adaptations (Café - Right Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 21m (22yd 2ft) from the main entrance.
- This accessible toilet is located to the rear of the cafe.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from a member of staff at reception.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 84cm (2ft 9in).
- The door is easy to open.
- The dimensions of the accessible toilet are 170cm x 200cm (5ft 7in x 6ft 7in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 100cm (3ft 3in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are non-infectious waste disposal units.
- There is a/are coat hook(s).
- There are coat hooks in the toilet at 112cm and 175cm from the floor.
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a hand dryer.
- The hand dryer requires hands to be inserted into the top.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- There is a high colour contrast between the external door and wall.
- There is a low colour contrast between the internal door and wall.
- There is a low colour contrast between the wall-mounted grab rail(s) and wall.
- There is a low colour contrast between the dropdown rail(s) and wall.
- There is a medium colour contrast between the walls and floor.
- The lighting levels are moderate to good.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located in the Waterside Cafe.
- The female and male toilets are 15m (16yd) from the main entrance.
- Inside the venue, there is level access to the female and male toilet.
- Lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are not located within the venue.
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Comments
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- Additional standard toilets are located near the changing rooms.
Standard Toilet(s) (Café)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located to the rear of the cafe.
- The female and male toilets are approximately 21m (22yd 2ft) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels in the female and male toilets are good.
Additional Info
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.