Access Guide

Search Access Guide

Location

The venue is situated outside the centre of the area.
This venue is situated in West Thurrock.
There is a bus stop within 150m (164yds) of the venue.
The venue is not situated on a road which has a steep gradient.
The nearest mainline station is Chafford Hundred.
The venue is in a shopping mall.

Opening Hours

For information about the opening hours please click here.

Outside Access (Main Entrance)

This information is for the entrance located on The Boardwalk.
There is level access into the venue.
The main doors open towards you (pull).
The doors are double width.
The doors are heavy.
The door opening is 174cm (5ft 9in) wide.

Inside Access

There is level access to the service.
There is not a hearing assistance system.
This venue does play background music.
Music is played throughout the venue.
Motorised scooters are welcomed in public parts of the venue.
Lighting levels are varied.
Customers can charge scooters or wheelchairs at the venue.

Other Floors

Steps View
- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting level is medium.

Lift

The lift is located at the rear of the venue on the right.
The lift is a platform lift.
The floors which are accessible by this lift are G-1.
The lift is 19m (21yd) from main entrance.
Staff do not need to be notified for use of the lift.
The clear door width is 102cm (3ft 4in).
The dimensions of the lift are 106cm x 142cm (3ft 6in x 4ft 8in).
There are separate entry and exit doors in the lift.
There is not a mirror to aid reversing out of the lift.
The lift does have a visual floor indicator.
The lift does have an audible announcer.
The controls for the lift are within reach for a wheelchair user.
The lift controls do not have Braille markings.
The lift controls do have tactile markings.
The lighting level in the lift is medium.

Eating and Drinking

The following information is for the restaurant/bar.
Full table service is available.
No tables are permanently fixed.
Some chairs are permanently fixed.
No chairs have armrests.
The nearest table is 2m (6ft 7in) from the main entrance.
The distance between the floor and the lowest table is 71cm (2ft 4in).
The distance between the floor and the highest table is 99cm (3ft 3in).
There is ample room for a wheelchair user to manoeuvre.
Menus are hand held only.
Menus are not available in Braille.
Menus are not available in large print.
Picture menus are not available.
Menus are clearly written.
Menus are presented in contrasting colours.
The type of food served here is Latin American.

Accessible Toilet

There are accessible toilet facilities within this venue.

Location and Access View
- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 30m (32yd 2ft) from the main entrance.
- This accessible toilet is located on the 1st floor.
- There is level access to this accessible toilet.
- This is by lift.
Features and Dimensions View
- This is a unisex toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from a member of staff.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 97cm (3ft 2in).
- The door is light.
- The dimensions of the accessible toilet are 152cm x 236cm (4ft 12in x 7ft 9in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 81cm (2ft 8in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
Position of Fixtures View
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
Colour Contrast and Lighting View
- The contrast between the external door and wall is fair.
- There is a medium colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- There is a fair colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is poor.
- The lighting levels are poor.
Comments View
- Baby change facilities are located within the venue.
- The baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 90cm (2ft 11in).
- Inside the venue, there is level access to the baby change facility.
- This is by lift.

Standard Toilet(s)

Availability and Location of Standard Toilets View
- Standard toilets are available.
Access to Standard Female and Male Toilet(s) View
- The female and male toilets are located on the 1st floor.
- The female and male toilets are 30m (33yd) from the main entrance.
- Inside the venue, there is level access to the female and male toilet.
- This is by lift.
- Lighting levels are low.