Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Matalan

4b The Tunnel Estate, Weston Avenue, Thurrock, Essex, RM20 3HH

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Chafford Hundred.

Opening Hours

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located at the front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot be booked in advance.
    • There is/are 10+ Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 350cm x 540cm (11ft 6in x 17ft 9in).
    • The nearest Blue Badge bay is 8m (8yd 2ft) from the Main Entrance.
    • The furthest Blue Badge bay is 100m (109yd 1ft) from the Main Entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 189cm (6ft 2in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is / are double.
    • The width of the door opening is 111cm (3ft 8in).

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located in front of the entrance.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.

Reception (Customer Services)

  • The desk/counter is 7m (7yd 1ft) from the Main Entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are good.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • The hearing assistance system is not signed.
  • Staff are trained to use the system.

Inside Access

  • There is level access to the service(s).
  • This venue does play background music.
  • Music is played throughout the store.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are good.

Accessible Fitting Room

  • Accessible fitting room(s) are available.
  • The accessible fitting room(s) is / are located in the male and female changing rooms.
  • The fitting room has sufficient space for a wheelchair user to manoeuvre, a flip-down seat, a vertical wall mounted grab rail, a horizontal wall mounted grab rail and an emergency alarm.

Toilet with Adaptations

  • Accessible toilet facilities are not available.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • A bowl of water can be provided for an assistance dog.