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Pizza Hut

Unit 44, Lakeside Shopping Centre, West Thurrock Way, West Thurrock, Essex, RM20 2ZF

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Access Guide

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Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Lakeside Shopping Centre.
  • The venue is in a pedestrian area.
  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Chafford Hundred.
  • The venue is in a shopping mall.

Opening Hours

Parking (Car Park 5)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot booked in advance.
    • There is/are 10+ Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 239cm x 460cm (7ft 10in x 15ft 1in).
    • The nearest Blue Badge bay is 30m (32yd 2ft) from the Main Entrance.
    • The furthest Blue Badge bay is 100m (109yd 1ft) from the Main Entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does have a height restriction barrier.
    • The maximum height is 200cm (6ft 7in).
  • Comments View
    • There are a total of 13,000 free parking spaces, 300 of which are especially reserved for disabled shoppers.
    • There are a total of 12 car parks around the shopping centre.
    • Car parks 9 & 10 have both covered Blue Badge parking and open disabled parking.
    • These car parks are located adjacent to Debenhams.
    • Car park 6 also has open Blue Badge parking.

Outside Access (Main Entrance)

  • This information is for the entrance located on the ground floor of the shopping centre.
  • There is level access into the venue.
  • The main doors open towards you (pull).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 89cm (2ft 11in) wide.

Inside Access

  • There is level access to the service.
  • This venue does play background music.
  • Music is played throughout the restaurant.
  • Motorised scooters are welcomed in public parts of the venue.
  • Lighting levels are medium.
  • Customers cannot charge scooters or wheelchairs at the venue.

Level Change (Additional Seating)

  • There are steps to access this area / service.
  • The steps are located to the right of the restaurant.
  • There is / are 3 step(s) to the area / service.
  • Lighting levels at the steps are medium.
  • The steps are medium.
  • The steps do not have handrails.

Eating and Drinking

  • The following information is for the restaurant.
  • Full table service is available.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 6m (19ft 8in) from the restaurant entrance.
  • The distance between the floor and the lowest table is 73cm (2ft 5in).
  • The distance between the floor and the highest table is 73cm (2ft 5in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Menus are hand held only.
  • Menus are available in Braille.
  • Menus are available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is pizza and pasta.

Toilet with Adaptations

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is tactile signage on or near the toilet door.
    • This accessible toilet is approximately 14m (15yd 11in) from the restaurant entrance.
    • This accessible toilet is located to the rear of the restaurant.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 82cm (2ft 8in).
    • The door is light.
    • The dimensions of the accessible toilet are 150cm x 204cm (4ft 11in x 6ft 8in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 92cm (3ft).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 40cm (1ft 4in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 76cm (2ft 6in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a low colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Comments View
    • Baby change facilities are located within the venue.
    • The baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 100cm (3ft 3in).
    • Inside the venue, there is level access to the baby change facility.

Standard Toilet(s)

Level Change (Male Toilets)

  • There are steps to access this area / service.
  • The steps are located at the rear of the restaurant.
  • There is / are 14 step(s) to the area / service.
  • Lighting levels at the steps are medium.
  • The step(s) is/are clearly marked.
  • The steps are deep.
  • The steps do have handrails.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are available in Braille.
  • Documents are available in large print.
  • A bowl of water can be provided for an assistance dog.