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Thurrock and Brentwood MIND

152 Bridge Road, Grays, RM17 6DB

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located to the rear of the ground floor.
    • The toilet with adaptations has a right hand transfer space.
    • Male step-free standard toilet facilities are located to the rear of the ground floor.
    • Female step-free standard toilet facilities are located to the rear of the ground floor, within the toilet with adaptations.

Parking

  • Car Park View
    • The car park is located at the organisation's other building, 162 Bridge Road.
    • The car park is open air/surface.
    • The car park surface consists of concrete.
    • There is 1 designated Blue Badge parking bay available.
    • The Blue Badge bay has faded markings.
    • The Blue Badge parking bay dimensions are 193cm (width) x 600cm (depth).
    • There are no hatched/marked zones around the Blue Badge parking bay.
    • The nearest designated bay is 45m from the entrance.
    • The most accessible route from the Blue Badge parking has steep slopes.
    • This route has uneven surfaces.
  • Charges and Restrictions View
    • Parking is free for all users.
  • Public Parking View
    • On-street standard parking is available.

Entrance

  • This entrance is located at the front of the building.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is an intercom at a height of 130cm.
  • There are double manual doors.
  • The doors are permanently held open.
  • The width of the opening is 80cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high colour contrast.
  • There is a second, single manual door.
  • The door opens away from you.
  • The width of the opening is 70cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high colour contrast.

Getting Around

  • Access View
    • There is not step-free access between floors.
    • There is step-free level access throughout the majority of walkways.
    • The following areas have stepped access: the first floor and the counselling rooms at the front of the first floor.
    • The following areas have step-free access via ramps: the 2 outbuildings in the garden.
  • Circulation View
    • There is a manual door along one of the circulation routes.
    • Access throughout may include narrow walkways and narrow openings.
    • The contrast between the walls and floor varies between low and high along circulation routes.
    • Some flooring is shiny.
    • There may be background noise.
    • Wayfinding signage is provided.
    • The colour, design and typeface of signage is not consistent throughout.
    • Seating available in the walkways includes: chairs with armrests.
    • Lighting levels vary due to the size of the space.

Room (Reception, Counselling Space and Office)

  • The room is located to the right as you enter.
  • The distance from the entrance is 2m.
  • The most accessible route to the room has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door is permanently held open.
  • The width of the opening is 75cm.
  • The door has a high colour contrast.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The walls and floor have a high colour contrast.
  • Seating available in this room includes: chairs with armrests.
  • Furniture available in this room includes: desks.
  • The desks are fixed.
  • The surface height of the tables/desks is suitable for wheelchair users.
  • The clear height under the tables/desks is suitable for wheelchair users.
  • There is a clearly signed portable hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • Additional facilities/services include: a flashing fire alarm.
  • There may be background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Toilet with Adaptations (Right Hand Transfer)

  • Location View
    • The toilet surveyed is located to the rear of the ground floor.
    • The distance from the main entrance is 12m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • Doors are held open along the most accessible route.
    • This route has narrow walkways and narrow openings.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The width of the opening is 86cm.
    • The door has a lever twist lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 120cm (width) x 202cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 90cm (from the side of the toilet pan).
    • There is a spatula flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 50cm from the floor.
    • The toilet seat has a low colour contrast.
    • There is not a wall mounted toilet roll holder.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 75cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a soap dispenser, however it is not wall mounted.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer which requires hands to be inserted into the top.
    • The hand dryer has a high colour contrast.
    • The hand dryer is 95cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a high colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Stairs

  • The stairs are located ahead as you enter.
  • The ground and first floors can be accessed by these stairs.
  • There are handrails on both sides, which are within reach.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 20cm.
  • The depth of the steps is not between 30cm-45cm.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Exit (to Garden)

  • The exit area is not clearly signed.
  • There is step-free level access at the exit.
  • There are double manual doors.
  • The doors open away from you.
  • One of the doors was locked at the time of the survey.
  • The width of the opening is 75cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low colour contrast.

Outdoor Spaces

  • About View
    • The following is available in this area: gardens.
  • Getting Around View
    • There are surfaced footpaths throughout.
    • Surfaced footpaths consist of: block paving and bonded gravel.
    • The majority of the surfaced footpaths are not wide enough for wheelchair users.
    • Some footpaths have sections with potential obstacles such as: uneven surfaces.
    • There is no signage in this area.
    • There are seats situated along the paths for people to rest.
    • There is step-free level access throughout the majority of areas.
    • The following areas have step-free access via slopes: the rear of the garden.