Access Guide
COVID-19 Information
- The information in this section was taken in October 2020.
- There are separate doors for entering and exiting.
- There is not a member of staff available at the entrance.
- There is hand sanitiser available at the entrance.
- The hand sanitisers are wall mounted.
- Hand sanitisers are available inside the venue.
- There is a limited number of people allowed inside.
- There is a Track and Trace system in place.
- There is a one-way system throughout.
- The one-way system is clearly marked/signed.
- Temperatures are taken at this venue.
- There is clear signage inside to help with social distancing.
- There are protective clear screens located at tills/counters.
- Toilets are available.
- The venue is not certified with the 'We’re Good To Go’ COVID-19 industry standard.
Opening Times
- Monday 07:00 - 23:00.
- Tuesday 07:00 - 23:00.
- Wednesday 07:00 - 23:00.
- Thursday 07:00 - 23:00.
- Friday 07:00 - 23:00.
- Saturday 07:00 - 23:00.
- Sunday 07:00 - 23:00.
Location
- The venue is situated outside the centre of the area.
- This venue is situated in Bulphan.
- The venue is not situated on a road which has a steep gradient.
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Stanford-Le-Hope/West Holden.
Parking
- The venue does have its own car park.
- Parking is free for all users.
- The car park is at the front of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There are 3 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 250cm x 430cm (8ft 2in x 14ft 1in).
- The nearest designated bay is 13m (14yd) from the main entrance.
- The furthest designated bay is 13m (14yd) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is block paving.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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On Street Parking and Drop-off Details.
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- There is not a designated drop off point.
Outside Access (Main Entrance - Reception)
- This information is for the entrance located near the car park.
- There is not level access into the venue.
- The main doors open away from you (push).
- The doors are double width.
- The doors are heavy.
- The door opening is 152cm (4ft 12in) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open towards you (pull).
- The doors are double width.
- The doors are heavy.
- The door opening is 150cm (4ft 11in) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
- The ramp or slope is easy.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
Outside Access (Function Room)
- This information is for the entrance located to the side of the building.
- There is not level access into the venue.
- The main doors open towards you (pull).
- The doors are double width.
- The doors are heavy.
- The door opening is 150cm (4ft 11in) wide.
Level Change (Function Room)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
- The ramp or slope is moderate.
- The ramp or slope is permanent.
- There is not a level landing at the top of the ramp.
Outside Access (Patio Entrance)
- This information is for the entrance located on the patio.
- There is not level access into the venue.
- The main doors open towards you (pull).
- The doors are double width.
- The doors are light.
- The door opening is 150cm (4ft 11in) wide.
Level Change (Patio Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
- The ramp or slope is easy.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
Outside Access (Changing Rooms)
- This information is for the entrance located on the golf course.
- There is not level access into the venue.
- The main doors open away from you (push).
- The doors are double width.
- The doors are heavy.
- The door opening is 150cm (4ft 11in) wide.
Level Change (Changing Rooms)
- There are steps to access this area / service.
- The steps are located at the entrance.
- There is / are 1 step(s) to the area / service.
- The steps are clearly marked.
- The steps are medium.
- The steps do not have handrails.
Reception
- The reception desk is 2m (6ft 7in) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is high height.
- The desk does not have a lowered section.
- Lighting levels are medium.
- There is not a hearing assistance system.
Inside Access
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- Lighting levels are varied.
- Customers can charge scooters or wheelchairs at the venue.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting level is low.
Lift
- There is a lift for public use.
- The lift is located on the stairs by the changing rooms.
- The lift is a stair lift.
- The floors which are accessible by this lift are G-1.
- The lift is 3m (9ft 10in) from changing room entrance.
- Staff do need to be notified for use of the lift.
- The controls for the lift are within reach for a wheelchair user.
- The lift controls do not have Braille markings.
- The lift controls do not have tactile markings.
- The lighting level in the lift is low.
Restaurant Bar Internal
- The following information is for the restaurant.
- Once inside, there is level access to the service.
- Food is available from the bar.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is 11m (12yd) from the main entrance.
- The distance between the floor and the lowest table is 49cm (1ft 7in).
- The distance between the floor and the highest table is 72cm (2ft 4in).
- Menus are hand held and wall.
- Menus are not available in Braille.
- Menus are available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is breakfast and traditional English cuisine.
Room
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General Information
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- There are 12 rooms in total.
- There are 8 standard ground floor rooms.
- There are 4 standard rooms on other floors.
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Accessible Rooms
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- There are not accessible ensuite facilities.
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Auxiliary Aids - General
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- Some hotel rooms have no auxiliary aids for people with sensory impairments.
- The hotel does not provide any other auxiliary aids for people with mobility impairments.
- Assistance dogs are welcome to stay with guests in rooms.
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Ground Floor Standard Rooms
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- There are standard rooms on the ground floor.
- There is level access to ground floor rooms.
- Adjoining rooms are not available.
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Standard Rooms on Other Floors
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- There are standard rooms on other floors.
- The other floors cannot be accessed by lift.
- Adjoining rooms are not available.
Standard Changing Room
- There are standard changing rooms available.
- The standard changing room is 2m (6ft 7in) from the changing rooms entrance.
- The standard changing room is 37m (40yd) from the reception desk.
- The standard changing room is 40m (44yd) from the golf course.
- The standard changing rooms are located in a corridor off the restaurant.
- There is level access to the standard changing rooms.
Standard Shower
- There are standard level access shower facilities available.
- The showers are located within the male and female changing rooms.
- There is level access to the services from the shower facilities.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female Toilet(s)
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- The female toilets are located in a corridor off the restaurant.
- The female toilets are 11m (12yd) from the changing room entrance.
- Inside the venue, there is level access to the female toilet.
- Lighting levels are bright.
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Access to Standard Male Toilet(s)
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- The male toilets are located within the male changing room.
- The male toilets are 13m (14yd) from the changing room entrance.
- Inside the venue, there is level access to the male toilet.
- Lighting levels are bright.
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Comments
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- There are additional standard toilets on the 1st floor.
Accessible Toilet (Ground Floor)
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 28m (30yd 1ft) from the main entrance.
- This accessible toilet is located in a corridor off the restaurant.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door is light.
- The dimensions of the accessible toilet are 183cm x 185cm (6ft x 6ft 1in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on both sides.
- The lateral transfer space is 69cm (2ft 3in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is twist/turn.
- There is not a mixer tap.
- The emergency pull cord alarm is not fully functional.
- Disposal facilities are available in the cubicle.
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on the left.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 41cm (1ft 4in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- The contrast between the dropdown rail(s) and wall is poor.
- The contrast between the walls and floor is poor.
- The lighting levels are bright.
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Comments
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- Baby change facilities are located within the venue.
- The baby change facilities are located within the ground floor accessible toilet.
- The height of the baby change table once extended is 87cm (2ft 10in).
- Inside the venue, there is level access to the baby change facility.
- There is an additional adapted toilet on the 1st floor.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A member of staff trained in BSL skills is not normally on duty.
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Comments
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- There is an age limit of 12 and over for the hotel.