- AccessAble are aware that there have been changes to this Access Guide, which includes the information of a refurbishment. Our surveyors will revisit the venue to update the information as soon as possible, subject to Government restrictions.
- The resource centre is for members only.
- Monday 09:00 - 13:00.
- Tuesday 09:00 - 13:00.
- Wednesday 14:00 - 18:00.
- Thursday 09:00 - 13:00.
- Friday 09:00 - 13:00.
- Saturday Closed.
- Sunday Closed.
- The venue is in a pedestrian area.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Grays.
- The venue does not have its own car park.
Public Car Parks.
- There is a car park for public use within 200m (approx).
- The name of the car park is Chadwell Recreation Ground Car Park.
- The car park is located on Heath Road.
On Street Parking and Drop-off Details.
- On street marked Blue Badge bays are not available.
- Clearly signed and / or standard marked parking bays are not available.
- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the side of the building.
- There is not level access into the venue.
- The bell is not in a suitable position to allow wheelchair users to gain access.
- The intercom is not in a suitable position to allow wheelchair users to gain access.
- The main door(s) open(s) away from you (push).
- The door(s) is / are double.
- The door(s) is / are heavy.
- The width of the door opening is 140cm (4ft 7in).
Level Change (Main Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located in front of the entrance.
- The ramp/slope is easy.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- The desk/counter is 6m (6yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are.
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are not allowed in public parts of the venue.
- The lighting levels are varied.
- There are accessible toilet facilities within this venue.
Location and Access
- The toilet is not for the sole use of disabled people.
- There is written text signage on or near the toilet door.
- This accessible toilet is approximately 11m (12yd 1in) from the main entrance.
- This accessible toilet is located to the rear of the reception desk.
- There is level access to this accessible toilet.
Features and Dimensions
- This is not a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a sliding bolt.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door is light.
- The dimensions of the accessible toilet are 150cm x 190cm (4ft 11in x 6ft 3in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 80cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is not an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- Disposal facilities are not available in the cubicle.
- There is not a/are not coat hook(s).
Position of Fixtures
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on the right.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
Colour Contrast and Lighting
- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- The contrast between the dropdown rail(s) and wall is poor.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
Availability and Location of Standard Toilets
- Standard toilet facilities are not available.
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located in Orsett Heath Park.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.