Access Guide
Overview
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Parking and Public Transport
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- The venue shares a car park which has Blue Badge parking available.
- The nearest train station is Ty Glas.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- The store is located within Cardiff Lifestyle Shopping Park.
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Getting In and Around
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- View information on opening times
- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- The ground and first floor can be accessed via a standard lift and stairs.
- There are no toilet facilities.
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Getting Help and Assistance
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- There is no seating available.
- There is a portable hearing assistance system.
- The store has standard trollies with baby seat and wheeled baskets with a high handle.
Parking
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Car Park
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- The car park is open air/surface.
- The car park surface consists of tarmac and block paving.
- The most accessible route from the Blue Badge parking has step-free level access and bollards.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
Entrance
- This entrance is located at the front of the store.
- The approach to the entrance has bollards.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 200cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- The minimum width between the security barriers is 190cm.
Shop Floor (Ground Floor)
- There is step-free level access throughout all areas.
- The majority of main aisle widths are between 150cm - 180cm.
- The majority of product aisle widths are between 120cm - 150cm.
- Some flooring is shiny.
- There is a high visual contrast between the shelving and floor in the majority of walkways.
- There is background noise.
- Signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- Lighting levels vary due to the size of the space.
Checkouts
- The checkout area is located on the ground floor, to the left of the store.
- There is step-free level access to the checkout area.
- The venue has a payment counter.
- The queue width for the main checkouts is between 120cm and 150cm and the width at each turn is at least 150cm.
- The height of the payment counter is 100cm.
- There is not a lowered section at the counter.
- The counter has glazed screens.
- The chip and pin card machines are moveable.
- There is a portable hearing assistance system.
- Lighting levels were even at the time of the survey.
Lift
- The lift surveyed is located to the right side of the store.
- The most accessible route to the lift has step-free level access.
- The ground and first floor are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a medium visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 110cm.
- The internal dimensions of the lift are 158cm (width) x 138cm (depth).
- The internal lift control buttons have a high visual contrast, Braille markings and tactile markings.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system and a visual floor indicator.
- Lighting levels were low at the time of the survey.
Stairs
- The stairs surveyed are located to the right of the store entrance.
- The ground and first floor can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 16cm.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Shop Floor (First Floor)
- There is step-free level access throughout all areas.
- The majority of main aisle widths are over 180cm.
- The majority of product aisle widths are between 120cm - 150cm.
- Some flooring is shiny.
- There is a high visual contrast between the shelving and floor in the majority of walkways.
- There is background noise.
- Signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- Lighting levels vary due to the size of the space.
