Access Guide

Search Access Guide

Overview

Parking and Public Transport View
- The venue shares a car park which has Blue Badge parking available.
- The nearest train station is Aberdeen.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
Getting In and Around View
- View information on opening times
- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- The ground and first floor can be accessed via a standard lift and stairs.
- There are no toilet facilities.
Getting Help and Assistance View
- There is no seating available.
- There is a portable hearing assistance system.
- The store has standard trollies with baby seat and wheeled baskets with a high handle.
- There is a Click and Collect point which can be found at the tills.

Car Park View
- The car park is open air/surface.
- The car park surface consists of tarmac.
- The most accessible route from the Blue Badge parking has step-free level access and bollards.

There is step-free level access throughout all areas.
The majority of main aisle widths are over 180cm.
The majority of product aisle widths are between 120cm - 150cm.
Some flooring is shiny.
There is a high visual contrast between the shelving and floor in the majority of walkways.
There is background noise.
Signage is provided.
The colour, design and typeface of signs is consistent throughout.
Seating available on this floor includes: stools.
Customers can obtain click and collect items from the checkout area.
Lighting levels vary due to the size of the space.

The fitting room surveyed is located on the ground floor at the rear of the store.
The fitting room surveyed is for any gender.
There is step-free level access into the fitting room.
The following is available in the fitting room: a mirror, a coat hook and a bench seat.
Lighting levels were even at the time of the survey.

The checkout area is located to the left of the store.
There is step-free level access to the checkout area.
The venue has a payment counter.
The queue width for the main checkouts is between 120cm and 150cm and the width at each turn is at least 150cm.
The height of the payment counter is 100cm.
There is not a lowered section at the counter.
The counter has a screen.
The chip and pin card machines are moveable.
There is a portable hearing assistance system.
Lighting levels were even at the time of the survey.

The lift surveyed is located at the rear of the store.
The most accessible route to the lift has step-free level access.
The ground and first floor are accessed by this lift.
The lift door has a high visual contrast.
The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
The external lift control buttons have a high visual contrast.
All of the external lift controls are at a suitable height for a wheelchair user.
The lift door opening width is 145cm.
The internal dimensions of the lift are 170cm (width) x 200cm (depth).
The internal lift control buttons have tactile markings, Braille markings and a medium visual contrast.
All of the internal lift controls are at a suitable height for a wheelchair user.
Internally the lift has: a visual floor indicator and a list of floor services/facilities.
Lighting levels were uneven at the time of the survey, with pools of light and shade.

The stairs surveyed are located to the right of the store.
The ground and first floor can be accessed by these stairs.
There are 20+ steps between floors.
The steps are clearly marked and have handrails on both sides.
The handrails are easy to grip.
The handrails cover the flight of stairs throughout its length.
The handrails extend horizontally beyond the first and last step.
The height of the steps is between 15cm and 18cm.
The height of the highest step is 16cm.
Lighting levels were even at the time of the survey, with unshaded light sources.

There is step-free level access throughout all areas.
The majority of main aisle widths are over 180cm.
The majority of product aisle widths are between 150cm - 180cm.
Some flooring is shiny.
There is a high visual contrast between the shelving and floor in the majority of walkways.
There is background noise.
Signage is provided.
The colour, design and typeface of signs is consistent throughout.
Lighting levels vary due to the size of the space.