You are on Overview. Skip to the next section.

Overview

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• Parking and Public Transport View
  • The venue does not have its own car park.
  • The nearest train station is Cardiff Central.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
  • This store is located on a pedestrianised high street.
• Getting In and Around View
  • View information on opening times.
  • There is step-free level access at the most accessible entrance.
  • There is step-free level access throughout, this may include the use of a lift.
  • Floors B, G, 1 and 2 can be accessed via a standard lift and stairs.
  • There are no toilet facilities.
• Getting Help and Assistance View
  • There is seating available.
  • There is a portable hearing assistance system.
  • The store has standard trollies with baby seat and wheeled baskets with a high handle.

You are on Entrance. Skip to the next section.

Entrance

• This entrance is located at the front of the store.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There are double automatic doors at this entrance.
• The doors open by sliding.
• The width of the opening is 118cm.
• The doors have a low visual contrast.
• There are security barriers at this entrance.

You are on Shop Floor (Ground Floor). Skip to the next section.

Shop Floor (Ground Floor)

• There is step-free level access throughout all areas.
• The majority of main aisle widths are over 180cm.
• The majority of product aisle widths are between 150cm - 180cm.
• Some flooring is shiny.
• There is a high visual contrast between the shelving and floor in the majority of walkways.
• There is no (or very little) background noise.
• Signage is provided.
• The colour, design and typeface of signs is consistent throughout.
• Seating available on this floor includes: benches.
• Lighting levels vary due to the size of the space.

You are on Checkouts (Ground Floor). Skip to the next section.

Checkouts (Ground Floor)

• The checkout area is located on the ground floor, at the rear and left of the store.
• There is step-free level access to the checkout area.
• The venue has a payment counter.
• The queue width for the main checkouts is between 120cm and 150cm and the width at each turn is at least 150cm.
• The height of the payment counter is 101cm.
• The chip and pin card machines are moveable.
• There is not a hearing assistance system.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located to the left of the store.
• The most accessible route to the lift has step-free level access.
• Floors B, G, 1 and 2 are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a medium visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 99cm.
• The internal dimensions of the lift are 145cm (width) x 130cm (depth).
• The internal lift control buttons have tactile markings, Braille markings and a medium visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing, a visual floor indicator and a list of floor services/facilities.
• Lighting levels were even at the time of the survey.

You are on Stairs. Skip to the next section.

Stairs

• The stairs surveyed are located centrally at the rear of the store.
• Floors G and B can be accessed by these stairs.
• There are 19 steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm .
• The height of the highest step is 17cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Escalators. Skip to the next section.

Escalators

• The escalators surveyed are located centrally at the rear of the store.
• Floors G, 1 and 2 are accessed by escalators.
• The escalator steps are unmarked.
• The foot (bottom) and head (top) of the escalators are not clearly marked.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Shop Floor (Basement - Home). Skip to the next section.

Shop Floor (Basement - Home)

• There is step-free level access throughout all areas.
• The majority of main aisle widths are between 150cm - 180cm.
• The majority of product aisle widths are between 120cm - 150cm.
• Some flooring is shiny.
• There is a high visual contrast between the shelving and floor in the majority of walkways.
• There is background noise.
• Signage is provided.
• The colour, design and typeface of signs is consistent throughout.
• Lighting levels vary due to the size of the space.

You are on Shop Floor (1st Floor - Womenswear). Skip to the next section.

Shop Floor (1st Floor - Womenswear)

• There is step-free level access throughout all areas.
• The majority of main aisle widths are over 180cm.
• The majority of product aisle widths are between 150cm - 180cm.
• Some flooring is shiny.
• There is a high visual contrast between the shelving and floor in the majority of walkways.
• Some of the columns in the venue have a reflective finish.
• There is background noise.
• Signage is provided.
• Some signage is clearly visible with high contrasting colours.
• The colour, design and typeface of signs is consistent throughout.
• Seating available on this floor includes: benches.
• Customers can obtain click and collect items from the checkouts on the first floor.
• Lighting levels vary due to the size of the space.

You are on Shop Floor (1st Floor - Childrenswear). Skip to the next section.

Shop Floor (1st Floor - Childrenswear)

• There is step-free level access throughout all areas.
• The majority of main aisle widths are over 180cm.
• The majority of product aisle widths are between 120cm - 150cm.
• Some flooring is shiny.
• The visual contrast between the shelving and floor varies between low and high.
• Some of the walls have a reflective finish.
• There is background noise.
• Signage is provided.
• Some signage is clearly visible with high contrasting colours.
• The colour, design and typeface of signs is consistent throughout.
• Lighting levels vary due to the size of the space.

You are on Checkouts (1st Floor). Skip to the next section.

Checkouts (1st Floor)

• The checkout area is located to the left of the lifts.
• There is step-free level access to the checkout area.
• The venue has a payment counter.
• The queue width for the main checkouts is at least 150cm and the width at each turn is at least 150cm.
• The height of the payment counter is 100cm.
• The chip and pin card machines are moveable.
• There is not a hearing assistance system.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Fitting Room with Adaptations (1st Floor - Womenswear). Skip to the next section.

Fitting Room with Adaptations (1st Floor - Womenswear)

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• Access View
  • The fitting room surveyed is located on the first floor, to the right from the escalators.
  • The fitting room surveyed is female only.
  • The most accessible route to the fitting room has step-free level access.
  • There is step-free level access into the fitting room.
  • There is pictorial and written text signage for the fitting room.
  • The door opens outwards and has a high visual contrast.
  • The width of the opening is 93cm.
  • Internally the door has a high visual contrast.
  • There is a lever twist lock.
• Dimensions and Features View
  • The dimensions of the fitting room are 150cm (width) x 304cm (depth).
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There are grab rails and a dropdown rail available.
  • The grab rails have a medium visual contrast.
  • The dropdown rail has a medium visual contrast.
  • There is a seated bench available.
  • The seat/chair is 46cm from the floor.
  • There is no assistance bell.
  • There is no emergency alarm.
  • There is a full length mirror.
  • There are multiple coat hooks.
  • The coat hooks are 102cm and 153cm from the floor.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Standard Fitting Room (1st Floor - Womenswear). Skip to the next section.

Standard Fitting Room (1st Floor - Womenswear)

• The fitting room surveyed is located on the first floor, to the right from the escalators.
• The fitting room surveyed is female only.
• The most accessible route to the fitting room has step-free level access.
• There is step-free level access into the fitting room.
• The door opens inwards and has a high visual contrast.
• The width of the opening is 68cm.
• Internally the door has a medium visual contrast.
• The following is available in the fitting room: a mirror, a coat hook and a bench seat.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Shop Floor (2nd Floor - Menswear). Skip to the next section.

Shop Floor (2nd Floor - Menswear)

• There is step-free level access throughout all areas.
• The majority of main aisle widths are over 180cm.
• The majority of product aisle widths are between 120cm - 150cm.
• Some flooring is shiny.
• There is a high visual contrast between the shelving and floor in the majority of walkways.
• Some of the columns in the venue have a reflective finish.
• There is background noise.
• Signage is provided.
• Some signage is clearly visible with high contrasting colours.
• The colour, design and typeface of signs is consistent throughout.
• Seating available on this floor includes: benches.
• Lighting levels vary due to the size of the space.

You are on Fitting Room with Adaptations (2nd Floor - Menswear). Skip to the next section.

Fitting Room with Adaptations (2nd Floor - Menswear)

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• Access View
  • The fitting room surveyed is located on the 2nd floor, ahead from the lifts.
  • The fitting room surveyed is male only.
  • The distance from the lift is 21m.
  • The most accessible route to the fitting room has step-free level access.
  • There is step-free level access into the fitting room.
  • There is no signage for the fitting room.
  • The door opens outwards and has a medium visual contrast.
  • The width of the opening is 93cm.
  • Internally the door has a high visual contrast.
  • There is a lever twist lock.
• Dimensions and Features View
  • The dimensions of the fitting room are 198cm (width) x 230cm (depth).
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There are grab rails and a dropdown rail available.
  • The grab rails have a medium visual contrast.
  • The dropdown rail has a medium visual contrast.
  • There is a seated bench available.
  • The seat/chair is 46cm from the floor.
  • There is no assistance bell.
  • There is no emergency alarm.
  • There is a full length mirror.
  • There are multiple coat hooks.
  • The coat hooks are 108cm and 156cm from the floor.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Standard Fitting Room (2nd Floor - Menswear). Skip to the next section.

Standard Fitting Room (2nd Floor - Menswear)

• The fitting room surveyed is located on the 2nd floor, ahead from the lifts.
• The fitting room surveyed is male only.
• The distance from the lift is 21m.
• The most accessible route to the fitting room has step-free level access.
• There is step-free level access into the fitting room.
• The door opens inwards and has a high visual contrast.
• The width of the opening is 69cm.
• Internally the door has a high visual contrast.
• The following is available in the fitting room: a mirror, a coat hook and a bench seat.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Lift (2nd Floor - Platform). Skip to the next section.

Lift (2nd Floor - Platform)

• The lift surveyed is located on the second floor, adjacent to the escalators.
• This lift is a platform lift.
• Floor 2 and the Floor 2 Mezzanine are accessed by this lift.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a low visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 80cm.
• The internal dimensions of the lift are 80cm (width) x 144cm (depth).
• The internal lift control buttons have tactile markings and a low visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a separate door to exit.
• Lighting levels were even at the time of the survey.

You are on Stairs (2nd Floor - Menswear). Skip to the next section.

Stairs (2nd Floor - Menswear)

• The stairs surveyed are located to the right of the store.
• The Menswear retail areas on the mezzanine level can be accessed by these stairs.
• There are 6 steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The height of the steps is between 15cm and 18cm .
• The height of the highest step is 16cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels were even at the time of the survey.

You are on Shop Floor (2nd Floor Mezzanine - Menswear). Skip to the next section.

Shop Floor (2nd Floor Mezzanine - Menswear)

• There is step-free level access throughout all areas.
• The majority of main aisle widths are over 180cm.
• The majority of product aisle widths are between 150cm - 180cm.
• Some flooring is shiny.
• There is a high visual contrast between the shelving and floor in the majority of walkways.
• There is background noise.
• Signage is provided.
• Some signage is clearly visible with high contrasting colours.
• The colour, design and typeface of signs is consistent throughout.
• Seating available on this floor includes: benches.
• Lighting levels vary due to the use of large glazed walls.