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TK Maxx - Carmarthen

Merlin's Walk Shopping Centre, Blue Street, Carmarthen, SA31 3BN

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Access Guide

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Overview

Entrance

  • The approach to the entrance has bollards.
  • There is step-free level access at the entrance.
  • The minimum width between the bollards on the approach is 115cm.
    The bollards do not have a high visual contrast.
    There is a steep slope on approach to the entrance.
  • There are double manual doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 149cm.
  • The doors have a low visual contrast.
  • There is a second set of double manual doors.
  • The second set of doors open towards you.
  • The width of the opening is 156cm.
  • The second set of doors have a low visual contrast.
  • The minimum width between the security barriers is 147cm.

Shop Floor (Ground Floor)

  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are over 180cm.
  • The majority of product aisle widths are between 120cm - 150cm.
  • Some flooring is shiny.
  • There is a high visual contrast between the shelving and floor in the majority of walkways.
  • Some of the columns in the venue have a reflective finish.
  • There is background noise.
  • Signage is provided.
  • The colour, design and typeface of signs is consistent throughout.
  • Lighting levels vary due to the size of the space.

Lift

  • The lift surveyed is located at the front left of the store.
  • The ground and first floor are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 108cm.
  • The internal dimensions of the lift are 158cm (width) x 148cm (depth).
  • The internal lift control buttons have Braille markings, a high visual contrast and tactile markings.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a visual floor indicator.
  • Lighting levels were even at the time of the survey.

Stairs

  • The stairs surveyed are located to the left side of the store.
  • The ground and first floor can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 16cm.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Escalators

  • The escalators surveyed are located centrally in the store, directly ahead from the entrance.
  • The ground and first floor are accessed by escalators.
  • The escalator steps are unmarked.
  • The foot (bottom) and head (top) of the escalators are not clearly marked.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Shop Floor (First Floor)

  • The following areas have step-free access via ramps or slopes: menswear, home department, fitting rooms and payment counter.
  • The majority of main aisle widths are between 150cm - 180cm.
  • The majority of product aisle widths are between 120cm - 150cm.
  • Some flooring is shiny.
  • There is a high visual contrast between the shelving and floor in the majority of walkways.
  • Some of the columns in the venue have a reflective finish.
  • There is background noise.
  • Signage is provided.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available on this floor includes: stools.
  • Customers can obtain click and collect items from till point 4.
  • Lighting levels vary due to the size of the space.

Access To (Menswear, Home, Fitting Rooms and Checkouts)

  • The most accessible route has a steep ramp or slope.
  • The ramp has a steep gradient.
  • The ramp is between 75cm and 150cm wide with handrails on both sides.
  • The ramp bypasses the steps.
  • There are 2 steps with a central handrail.
  • The handrail is easy to grip.
  • The handrail covers the flight of stairs throughout its length.
  • The handrail extends horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 16cm.

Fitting Room with Adaptations

  • Access View
    • The fitting room surveyed is located on the first floor, at the rear left of the store.
    • The most accessible route to the fitting room has a lift and a steep ramp or slope.
    • There is step-free level access into the fitting room.
    • There is pictorial and written text signage for the fitting room.
    • The door opens outwards and has a high visual contrast.
    • The width of the opening is 90cm.
    • Internally the door has a high visual contrast.
    • There is a lever twist lock.
  • Dimensions and Features View
    • The dimensions of the fitting room are 133cm (width) x 200cm (depth).
    • There are grab rails and a dropdown rail available.
    • The grab rails have a low visual contrast.
    • The dropdown rail has a low visual contrast.
    • There is a seated bench available.
    • There is a full length mirror.
    • There are multiple coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Standard Fitting Room

  • The fitting room surveyed is located on the first floor, at the rear left of the store.
  • The fitting room surveyed is for any gender.
  • The most accessible route to the fitting room has a lift and a steep ramp or slope.
  • There is step-free level access into the fitting room.
  • The following is available in the fitting room: a stool, a mirror and a coat hook.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Checkouts

  • The checkout area is located on the first floor to the right of the store.
  • There is step-free level access to the checkout area.
  • The venue has a payment counter.
  • The queue width for the main checkouts is between 120cm and 150cm and the width at each turn is at least 150cm.
  • The height of the payment counter is 91cm.
  • The counter has glazed screens.
  • The chip and pin card machines are moveable.
  • There is a portable hearing assistance system.
  • Lighting levels were even at the time of the survey, with unshaded light sources.