Access Guide
Overview
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Parking and Public Transport
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- The venue shares a car park which has Blue Badge parking available.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- The store is located within Antonine Shopping Centre.
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Getting In and Around
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- View information on opening times
- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- The ground and first floor can be accessed via a standard lift and escalator.
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Getting Help and Assistance
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- There is a portable hearing assistance system.
- The store has standard trollies and wheeled baskets with a high handle.
- There is a Click and Collect point which can be found beside the payment counter.
Toilet and Changing Facilities
- There is 1 toilet with adaptations.
- The toilet with adaptations is located to the rear right of the store.
- The toilet with adaptations has a left hand transfer space.
- Ambulant toilet facilities are located to the rear right of the store.
- The male and female step-free toilet facilities are located to the rear right of the store.
Parking
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Car Park
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- The car park is open air/surface.
- The car park surface consists of tarmac.
Entrance
- This entrance is located at the front of the building.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There is an opening without doors.
- The width of the opening is 458cm.
- The minimum width between the security barriers is 190cm.
Shop Floor (Ground Floor)
- There is step-free level access throughout all areas.
- The majority of main aisle widths are over 180cm.
- The majority of product aisle widths are between 120cm - 150cm.
- Some aisles are obstructed by pillars.
- Some flooring is shiny.
- There is a high visual contrast between the shelving and floor in all walkways.
- There is background noise.
- Signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- Seating available on this floor includes: stools.
- Customers can obtain click and collect items from beside the payment counter.
- Lighting levels vary due to the size of the space.
Fitting Room with Adaptations (Ground Floor)
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Access
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- The fitting room surveyed is located to the rear of the store.
- The fitting room surveyed is for any gender.
- There is step-free level access into the fitting room.
- There is written text signage for the fitting room.
- The door opens outwards and has a high visual contrast.
- The width of the opening is 120cm.
- Internally the door has a high visual contrast.
- There is a lever twist lock.
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Dimensions and Features
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- The dimensions of the fitting room are 149cm (width) x 213cm (depth).
- There are grab rails and a dropdown rail available.
- The grab rails have a low visual contrast.
- The dropdown rail has a medium visual contrast.
- There is a seated bench available.
- There is a full length mirror.
- There are multiple coat hooks.
- The walls and floor have a low visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Standard Fitting Room (Ground Floor)
- The fitting room surveyed is located to the rear of the store.
- The fitting room surveyed is for any gender.
- There is step-free level access into the fitting room.
- The door opens inwards and has a high visual contrast.
- The following is available in the fitting room: a stool, a mirror and a coat hook.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Checkouts (Ground Floor)
- The checkout area is located to the right of the store.
- There is step-free level access to the checkout area.
- The venue has a payment counter.
- The queue width for the main checkouts is at least 150cm and the width at each turn is at least 150cm.
- The height of the payment counter is 100cm.
- There is not a lowered section at the counter.
- The counter has glazed screens.
- The chip and pin card machines are moveable.
- There is a portable hearing assistance system.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Toilet with Adaptations (Left Hand Transfer - Ground Floor)
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Access
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- The toilet surveyed is located to the rear right of the store.
- The distance from the toilets entrance is 5m.
- The most accessible route to the toilet has manual doors.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The width of the door opening is 97cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 152cm (width) x 220cm (depth).
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 82cm (from the side of the toilet pan).
- There is a spatula flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 49cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 89cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 89cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 101cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There are no coat hooks.
- The walls and floor have a medium visual contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Standard Toilet Facilities (Ground Floor)
- The male and female standard toilet facilities were surveyed.
- The toilet is located to the rear right of the store.
- The distance from the toilets entrance is 5m.
- The most accessible route has manual doors.
- There is step-free level access into the toilet.
- There is pictorial signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 87cm.
- Internally the door has a high visual contrast.
- There are ambulant toilet facilities available.
- The ambulant cubicle has horizontal grab rails on both sides.
- There is a wash basin, a wall mounted soap dispenser, a baby changing table and a hand dryer available.
- The wash basin has a lever tap.
- The height of the baby change facility when in use is 80cm.
- Lighting levels were even at the time of the survey.
Lift
- The lift surveyed is located to the left of the store.
- The most accessible route to the lift has step-free level access.
- The ground and first floor are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have a low visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 110cm.
- The internal dimensions of the lift are 185cm (width) x 133cm (depth).
- The internal lift control buttons have a medium visual contrast, tactile markings and Braille markings.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing and a visual floor indicator.
- Lighting levels were low at the time of the survey.
Escalators
- The escalators surveyed are located to the left of the store.
- The ground and first floor are accessed by escalators.
- The escalator steps are unmarked.
- The foot (bottom) and head (top) of the escalators are not clearly marked.
- Lighting levels were even at the time of the survey.
Shop Floor (First Floor)
- There is step-free level access throughout all areas.
- The majority of main aisle widths are over 180cm.
- The majority of product aisle widths are between 120cm - 150cm.
- Some aisles are obstructed by pillars.
- Some flooring is shiny.
- There is a high visual contrast between the shelving and floor in the majority of walkways.
- There is background noise.
- Signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- Seating available on this floor includes: stools.
- Lighting levels vary due to the size of the space.
