Access Guide
Overview
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Parking and Public Transport
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- The venue shares a car park which has Blue Badge parking available.
- The nearest train station is Murrayfield Stadium.
- The nearest tram stop is Haymarket.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- The store is located within Craigleith Retail Park.
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Getting In and Around
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- View information on opening times
- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- The ground and first floor can be accessed via a standard lift and stairs.
- There are no toilet facilities.
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Getting Help and Assistance
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- There is seating available.
- There is a portable hearing assistance system.
- The store has standard trollies with baby seat and wheeled baskets with a high handle.
- There is a Click and Collect point which can be found immediately to the right as you enter the store.
Parking
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Car Park
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- The car park is open air/surface.
- The car park surface consists of tarmac.
- The most accessible route from the Blue Badge parking has step-free level access and bollards.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
Entrance
- The approach to the entrance has bollards.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- The minimum width between the bollards is 111cm.
- There are double manual doors at this entrance, however one door is locked.
- The doors open both ways.
- The width of the opening is 90cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There are security barriers at this entrance.
Shop Floor (Ground Floor)
- There is step-free level access throughout all areas.
- The majority of main aisle widths are over 180cm.
- The majority of product aisle widths are between 120cm - 150cm.
- Some aisles are obstructed by pillars.
- Some flooring is shiny.
- There is a high visual contrast between the shelving and floor in the majority of walkways.
- There is background noise.
- Signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- Customers can obtain click and collect items from the collection point to the right as you enter the store.
- Lighting levels vary due to the size of the space.
Checkouts
- The checkout area is located to the left of the store.
- There is step-free level access to the checkout area.
- The venue has a payment counter.
- The queue width for the main checkouts is between 120cm and 150cm and the width at each turn is at least 150cm.
- The height of the payment counter is 101cm.
- There is a lowered section at the counter.
- The height of the lowered section is 76cm.
- The counter has a screen.
- The chip and pin card machines are moveable.
- There is a portable hearing assistance system.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Lift
- The lift surveyed is located ahead as you enter, to the right of the stairs.
- The ground and first floor are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 90cm.
- The internal dimensions of the lift are 90cm (width) x 200cm (depth).
- The internal lift control buttons have a high visual contrast, Braille markings and tactile markings.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
- Lighting levels were even at the time of the survey.
Stairs
- The stairs surveyed are located in the middle of the store.
- The ground and first floor can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 16cm.
- Lighting levels were even at the time of the survey.
- The steps are split with a resting area.
Shop Floor (First Floor)
- There is step-free level access throughout all areas.
- The majority of main aisle widths are over 180cm.
- The majority of product aisle widths are between 120cm - 150cm.
- Some flooring is shiny.
- There is a high visual contrast between the shelving and floor in the majority of walkways.
- There is background noise.
- Signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- Seating available on this floor includes: stools.
- Lighting levels vary due to the size of the space.
Fitting Room with Adaptations (First Floor)
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Access
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- The fitting room surveyed is located to the rear of the first floor, round to the left from the lift.
- The fitting room surveyed is for any gender.
- There is step-free level access into the fitting room.
- There is written text signage for the fitting room.
- The door opens outwards and has a high visual contrast.
- The width of the opening is 89cm.
- Internally the door has a high visual contrast.
- There is a lever twist lock.
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Dimensions and Features
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- The dimensions of the fitting room are 117cm (width) x 214cm (depth).
- There are grab rails and a dropdown rail available.
- The grab rails have a low visual contrast.
- The dropdown rail has a low visual contrast.
- There is a seated bench available.
- There is no emergency alarm.
- There is a full length mirror.
- There are multiple coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Standard Fitting Room (First Floor)
- The fitting room surveyed is located to the rear of the first floor, round to the left from the lift.
- The fitting room surveyed is for any gender.
- There is step-free level access into the fitting room.
- The following is available in the fitting room: a stool, a mirror and a coat hook.
- Lighting levels were even at the time of the survey, with unshaded light sources.
