Access Guide
Overview
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Parking and Public Transport
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- The venue shares a car park which has Blue Badge parking available.
- The nearest train station is Edinburgh Park.
- The nearest tram stop is Edinburgh Park.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- The store is located within Hermiston Gait Retail Park.
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Getting In and Around
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- View information on opening times
- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout.
- Access throughout may include manual doors.
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Getting Help and Assistance
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- There is seating available.
- There is a portable hearing assistance system.
- The store has standard trollies and wheeled baskets with a high handle.
- There is a Click and Collect point which can be found beside the payment counter.
Toilet and Changing Facilities
- There is 1 toilet with adaptations.
- The toilet with adaptations is located to the left of the store, beyond the tills.
- The toilet with adaptations has a right hand transfer space.
- The male and female step-free toilet facilities are located at the rear left of the store.
- Parent and baby changing facilities are located at the rear left of the store.
Parking
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Car Park
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- The car park is open air/surface.
- The car park surface consists of tarmac.
- The most accessible route from the Blue Badge parking has step-free level access and bollards.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
Entrance
- This entrance is located at the front of the building.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 184cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There are security barriers at this entrance.
Shop Floor
- There is step-free level access throughout all areas.
- The majority of main aisle widths are over 180cm.
- The majority of product aisle widths are between 120cm - 150cm.
- Some aisles are obstructed by pillars.
- Some flooring is shiny.
- There is a high visual contrast between the shelving and floor in the majority of walkways.
- All of the columns in the venue have a reflective finish.
- There is background noise.
- Signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Seating available on this floor includes: stools.
- Customers can obtain click and collect items from beside the payment counter.
- Lighting levels vary due to the size of the space.
Fitting Room with Adaptations
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Access
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- The fitting room surveyed is located at the rear of the store.
- The fitting room surveyed is for any gender.
- The distance from the entrance is 60m.
- The most accessible route to the fitting room has step-free level access.
- There is step-free level access into the fitting room.
- There is pictorial and written text signage for the fitting room.
- The door opens outwards and has a high visual contrast.
- The door is easy to open.
- The width of the opening is 94cm.
- Internally the door has a high visual contrast.
- There is a lever twist lock.
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Dimensions and Features
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- The dimensions of the fitting room are 151cm (width) x 236cm (depth).
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There are grab rails and a dropdown rail available.
- The grab rails have a low visual contrast.
- The dropdown rail has a low visual contrast.
- There is a seated bench available.
- The seat/chair is 50cm from the floor.
- There is no assistance bell.
- There is no emergency alarm.
- There is a full length mirror.
- There are multiple coat hooks.
- The coat hooks are 88cm and 158cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Standard Fitting Room
- The fitting room surveyed is located at the rear of the store.
- The fitting room surveyed is for any gender.
- The distance from the entrance is 56m.
- The most accessible route to the fitting room has step-free level access.
- There is step-free level access into the fitting room.
- The door opens inwards and has a high visual contrast.
- The door is easy to open.
- The width of the opening is 69cm.
- Internally the door has a high visual contrast.
- The following is available in the fitting room: a mirror, a coat hook and a bench seat.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Checkouts
- The checkout area is located to the left of the store.
- There is step-free level access to the checkout area.
- The venue has a payment counter.
- The queue width for the main checkouts is between 120cm and 150cm and the width at each turn is under 150cm.
- The height of the payment counter is 99cm.
- There is a lowered section at the counter.
- The height of the lowered section is 76cm.
- The counter has glazed screens.
- The chip and pin card machines are moveable.
- There is a portable hearing assistance system.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Toilet with Adaptations
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Access
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- The toilet surveyed is located to the left of the store, beyond the tills.
- The distance from the entrance is 60m.
- There is step-free level access into the facility.
- There is a key code needed to access the toilet, the code is available from a member of staff.
The height of the key code pad is 149cm from the floor, staff can provide assistance if needed. - The door opens outwards and has a medium colour contrast.
- The width of the door opening is 97cm.
- The door has a twist lock.
- Internally the door has a medium visual contrast.
- There is a grab rail on the internal door with a low visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 165cm (width) x 222cm (depth).
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 97cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 49cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 92cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a low visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 82cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 105cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There are no coat hooks.
- The walls and floor have a medium visual contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Standard Toilet Facilities
- The male and female standard toilet facilities were surveyed.
- The toilet is located at the rear left of the store.
- The distance from the entrance is 80m.
- The most accessible route has step-free level access and manual doors.
- There is step-free level access into the toilet.
- There is pictorial and written text signage on or near the door.
- The door opens inwards and has a medium visual contrast.
- The door requires effort to open.
- The width of the door opening is 87cm.
- Internally the door has a medium visual contrast.
- There are no ambulant toilet facilities available.
- There is a wash basin, a wall mounted towel dispenser and a hand dryer available.
- The wash basin has a lever mixer tap.
- Lighting levels were even at the time of the survey.
Parent and Baby Room / Feeding Room
- The room surveyed is located at the rear left of the store.
- The distance from the entrance is 78m.
- The most accessible route to the room has step-free level access and manual doors.
- There is step-free level access into the room.
- There is pictorial signage on or near the door.
- The door opens inwards and has a medium visual contrast.
- The door requires effort to open.
- The width of the door opening is 87cm.
- Internally the door has a medium visual contrast.
- The height of the baby change facility when in use is 95cm.
- There is a wash basin and a hand dryer in the room.
- The wash basin has a lever mixer tap.
- The room has a waste bin.
- Seating available in the room includes: chairs without armrests and stools.
- The walls and floor have a medium visual contrast.
- Lighting levels were even at the time of the survey.
