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TK Maxx - Elgin

Thunderton Place, Elgin, Moray, IV30 1BG

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Access Guide

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Overview

Entrance (TK Maxx and Poundland Lobby Entrance)

  • This entrance is located between TK Maxx and Poundland.
  • The approach to the entrance has uneven surfaces and bollards.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 170cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.

Entrance (TK Maxx Store Entrance)

  • This entrance is located inside the TK Maxx and Poundland Lobby entrance.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There are double automatic doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 102cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.

Shop Floor

  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are over 180cm.
  • The majority of product aisle widths are between 120cm - 150cm.
  • Some flooring is shiny.
  • There is a high visual contrast between the shelving and floor in all walkways.
  • Some of the columns in the venue have a reflective finish.
  • There is background noise.
  • Signage is provided.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available on this floor includes: stools.
  • Customers can obtain click and collect items from the tills.
  • Lighting levels were even at the time of the survey.

Fitting Room with Adaptations

  • Access View
    • The fitting room surveyed is located at the rear, left of the store.
    • The fitting room surveyed is for any gender.
    • The most accessible route to the fitting room has step-free level access.
    • There is step-free level access into the fitting room.
    • The door opens outwards and has a high visual contrast.
    • The width of the opening is 86cm.
    • Internally the door has a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the fitting room are 170cm (width) x 176cm (depth).
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There are grab rails and a dropdown rail available.
    • The grab rails have a high visual contrast.
    • The dropdown rail has a high visual contrast.
    • There is a seat/stool available.
    • There is no emergency alarm.
    • There is a mirror.
    • There are multiple coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.

Standard Fitting Room

  • The fitting room surveyed is located at the rear, left of the store.
  • The fitting room surveyed is for any gender.
  • The most accessible route to the fitting room has step-free level access.
  • There is step-free level access into the fitting room.
  • The door opens inwards and has a high visual contrast.
  • Internally the door has a high visual contrast.
  • The following is available in the fitting room: a stool, a mirror and a coat hook.
  • Lighting levels were even at the time of the survey.

Checkouts

  • The checkout area is located to the left of the store.
  • There is step-free level access to the checkout area.
  • The venue has a payment counter.
  • The queue width for the main checkouts is at least 150cm and the width at each turn is at least 150cm.
  • The height of the payment counter is 98cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 73cm.
  • The counter has a screen.
  • The chip and pin card machines are moveable.
  • There is a portable hearing assistance system.
  • Lighting levels were even at the time of the survey.