Access Guide
Overview
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Parking and Public Transport
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- The venue shares a car park which has Blue Badge parking available.
- The nearest train station is Newcraighall.
- The nearest tram stop is Picardy Place.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- The store is located within Fort Kinnaird Retail Park.
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Getting In and Around
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- View information on opening times
- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- Access throughout may include manual doors.
- The ground and first floors can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is a fixed hearing assistance system.
- The store has standard trollies and wheeled baskets with a high handle.
- There is a Click and Collect point which can be found at the payment counters.
Toilet and Changing Facilities
- There are 3 toilets with adaptations.
- Toilets with adaptations are located on the ground floor (TK Maxx and Homesense) and the first floor.
- All toilets with adaptations have a right hand transfer space.
- Ambulant toilet facilities are located in the standard toilets, through to the rear of the store.
- The male and female step-free toilet facilities are located through to the rear of the store.
Parking
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Car Park
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- The car park is open air/surface.
- The car park surface consists of tarmac.
- The most accessible route from the Blue Badge parking has step-free level access and bollards.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
Entrance (TK Maxx)
- This entrance is located at the front of the building, to the left.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 193cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- The minimum width between the security barriers is 185cm.
Entrance (Homesense)
- This entrance is located at the front of the building, to the right.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 198cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- The minimum width between the security barriers is 187cm.
Shop Floor (Ground Floor - TK Maxx)
- There is step-free level access throughout all areas.
- The majority of main aisle widths are over 180cm.
- The majority of product aisle widths are between 120cm - 150cm.
- Some aisles are obstructed by pillars.
- Some flooring is shiny.
- There is a high visual contrast between the shelving and floor in the majority of walkways.
- Some of the columns in the venue have a reflective finish.
- There is background noise.
- Signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- Seating available on this floor includes: stools.
- Customers can obtain click and collect items from at the payment counters.
- Lighting levels vary due to the size of the space.
Shop Floor (Ground Floor - Homesense)
- There is step-free level access throughout all areas.
- The majority of main aisle widths are over 180cm.
- The majority of product aisle widths are between 120cm - 150cm.
- Some flooring is shiny.
- There is a high visual contrast between the shelving and floor in the majority of walkways.
- There is background noise.
- Signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- Customers can obtain click and collect items from at the payment counters.
- Lighting levels vary due to the size of the space.
Fitting Room with Adaptations (Ground Floor)
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Access
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- The fitting room surveyed is located to the rear left of the store.
- The fitting room surveyed is for any gender.
- There is step-free level access into the fitting room.
- There is pictorial and written text signage for the fitting room.
- The door opens outwards and has a high visual contrast.
- The width of the opening is 96cm.
- Internally the door has a high visual contrast.
- There is a lever twist lock.
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Dimensions and Features
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- The dimensions of the fitting room are 159cm (width) x 242cm (depth).
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There are grab rails and a dropdown rail available.
- The grab rails have a low visual contrast.
- The dropdown rail has a low visual contrast.
- There is a seated bench available.
- There is no emergency alarm.
- There is a full length mirror.
- There are multiple coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Standard Fitting Room (Ground Floor)
- The fitting room surveyed is located to the rear left of the store.
- The fitting room surveyed is for any gender.
- There is step-free level access into the fitting room.
- The following is available in the fitting room: a mirror, a coat hook and a bench seat.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Checkouts
- The checkout area is located at the front of the store.
- There is step-free level access to the checkout area.
- The venue has a payment counter.
- The queue width for the main checkouts is between 120cm and 150cm and the width at each turn is at least 150cm.
- The height of the payment counter is 101cm.
- There is a lowered section at the counter.
- The height of the lowered section is 76cm.
- The counter has a screen and glazed screens.
- The chip and pin card machines are moveable.
- There is a fixed hearing assistance system.
- Lighting levels were even at the time of the survey.
Counter (Jewellery)
- The counter is located to the left of the store.
- There is step-free level access to the counter.
- The chip and pin card machines are moveable.
- The counter has windows, mirrors and glazed screens.
- There is a fixed hearing assistance system.
- There is background noise in this area.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Toilet with Adaptations (TK Maxx Ground Floor - Right Hand Transfer)
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Access
View
- The toilet surveyed is located to the rear left of the store.
- The distance from the TK Maxx entrance is 50m.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a medium colour contrast.
- The width of the door opening is 97cm.
- The door has a twist lock.
- Internally the door has a medium visual contrast.
- There is a grab rail on the internal door with a low visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 165cm (width) x 221cm (depth).
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 96cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 102cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a low visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 98cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 104cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The cubicle has a sanitary bin.
- There are no coat hooks.
- The walls and floor have a medium visual contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Toilet with Adaptations (Homsense Ground Floor - Right Hand Transfer)
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Access
View
- The toilet surveyed is located at the rear right of the store.
- The distance from the Homesense entrance is 35m.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a medium colour contrast.
- The width of the door opening is 97cm.
- The door has a twist lock.
- Internally the door has a medium visual contrast.
- There is a grab rail on the internal door with a low visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 187cm (width) x 237cm (depth).
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 119cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 49cm from the floor.
- The toilet seat has a low visual contrast.
- There is not a wall mounted toilet roll holder.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a low visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 98cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a medium visual contrast.
- The hand dryer is 104cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The cubicle has a sanitary bin.
- There are no coat hooks.
- The walls and floor have a medium visual contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Standard Toilet Facilities (Homesense Ground Floor)
- The male and female standard toilet facilities were surveyed.
- The toilet is located through to the rear of the store.
- The distance from the Homesense Ground Floor Toilets entrance is 20m.
- The most accessible route has manual doors.
- There is step-free level access into the toilet.
- There is pictorial signage on or near the door.
- The door opens inwards and has a medium visual contrast.
- The width of the door opening is 87cm.
- Internally the door has a medium visual contrast.
- There are ambulant toilet facilities available.
- The ambulant cubicle has horizontal grab rails on both sides.
- There is a wash basin, a wall mounted soap dispenser and a hand dryer available.
- The wash basin has a push tap.
- Lighting levels were even at the time of the survey.
Lift (TK Maxx)
- The lift surveyed is located to the left of the store.
- The ground and first floor are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have a low visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 110cm.
- The internal dimensions of the lift are 146cm (width) x 133cm (depth).
- The internal lift control buttons have a low visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a visual floor indicator, an audible announcer and a list of floor services/facilities.
- Lighting levels were low at the time of the survey.
Stairs (TK Maxx)
- The stairs surveyed are located to the left of the store.
- The ground and first floor can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- Lighting levels were even at the time of the survey.
Lift (Homesense)
- The lift surveyed is located to the right of the store.
- The ground and first floor are accessed by this lift.
- The lift door has a high visual contrast.
- The lift does not have a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have a low visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 110cm.
- The internal dimensions of the lift are 146cm (width) x 133cm (depth).
- The internal lift control buttons have a low visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing and a visual floor indicator.
- Lighting levels were low at the time of the survey.
Stairs (Homesense)
- The stairs surveyed are located to the right of the store.
- The ground and first floor can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- Lighting levels were even at the time of the survey.
Shop Floor (First Floor - TK Maxx)
- There is step-free level access throughout all areas.
- The majority of main aisle widths are over 180cm.
- The majority of product aisle widths are between 120cm - 150cm.
- Some aisles are obstructed by pillars.
- Some flooring is shiny.
- There is a high visual contrast between the shelving and floor in the majority of walkways.
- All of the columns in the venue have a reflective finish.
- There is background noise.
- Signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- Seating available on this floor includes: stools.
- Lighting levels vary due to the size of the space.
Shop Floor (First Floor - Homesense)
- There is step-free level access throughout all areas.
- The majority of main aisle widths are over 180cm.
- The majority of product aisle widths are between 120cm - 150cm.
- Some aisles are obstructed by pillars or product displays.
- Some flooring is shiny.
- There is a high visual contrast between the shelving and floor in the majority of walkways.
- There is background noise.
- Signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- Lighting levels vary due to the size of the space.
Toilet with Adaptations (First Floor - Right Hand Transfer)
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Access
View
- The toilet surveyed is located to the rear left of the first floor.
- The distance from the TK Maxx lift is 30m.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a medium colour contrast.
- The width of the door opening is 96cm.
- The door has a twist lock.
- Internally the door has a medium visual contrast.
- There is a grab rail on the internal door with a low visual contrast.
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Dimensions and Features
View
- The dimensions of the cubicle are 182cm (width) x 236cm (depth).
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 96cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 49cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 103cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a low visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 93cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 104cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The cubicle has no disposal facilities.
- There are no coat hooks.
- The walls and floor have a medium visual contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
