You are on Overview. Skip to the next section.

Overview

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• Parking and Public Transport View
  • The venue does not have its own car park.
  • There is a public car park nearby.
  • The name of the nearest car park is Dunlop Street Car Park.
  • The nearest train station is Argyle Street.
  • The nearest underground station is St Enoch.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
  • This store is located on a pedestrianised high street.
• Getting In and Around View
  • View information on opening times
  • There is step-free access via slope at the most accessible entrance.
  • There is step-free level access throughout, this may include the use of a lift.
  • Access throughout may include manual doors.
  • Floors G, 1 and 2 can be accessed via a standard lift and escalator.
• Getting Help and Assistance View
  • There is seating available.
  • There is a portable hearing assistance system.
  • The store has standard trollies and wheeled baskets with a high handle.
  • There is a Click and Collect point which can be found beside the escalators.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

• There are 3 toilets with adaptations.
• Toilets with adaptations are located on Floors G, 1 and 2.
• All toilets with adaptations have a right hand transfer space.
• The shared step-free toilet facilities are located on the second floor, to the right from the lift.

You are on Entrance (Main). Skip to the next section.

Entrance (Main)

• This entrance is located at the front of the store.
• The approach to the entrance has bollards.
• The entrance area is clearly signed.
• There is step-free level access at the entrance.
• There are double automatic doors at this entrance.
• The doors open by sliding.
• The width of the opening is 209cm.
• There is a small lip on the threshold of the opening.
• The doors have a low visual contrast.
• The minimum width between the security barriers is 185cm.
• There is step-free access via a very easy slope as you enter.

You are on Entrance (Miller Street). Skip to the next section.

Entrance (Miller Street)

• This entrance is located at the side of the building, on Miller Street.
• The entrance area is clearly signed.
• There is step-free access via slope at the entrance.
• The slope has a steep gradient.
• There are double automatic doors at this entrance.
• The doors open by sliding.
• The width of the opening is 152cm.
• The doors have a low visual contrast.
• There are security barriers at this entrance.
• There is step-free access via a very easy slope as you enter.

You are on Shop Floor (Ground Floor). Skip to the next section.

Shop Floor (Ground Floor)

• There is step-free level access throughout all areas.
• The majority of main aisle widths are over 180cm.
• The majority of product aisle widths are between 120cm - 150cm.
• Some aisles are obstructed by pillars.
• Some flooring is shiny.
• There is a high visual contrast between the shelving and floor in the majority of walkways.
• Some of the columns in the venue have a reflective finish.
• There is background noise.
• Signage is provided.
• Signage is clearly visible with high contrasting colours.
• The colour, design and typeface of signs is consistent throughout.
• Seating available on this floor includes: benches and stools.
• Customers can obtain click and collect items from the collection point opposite the Miller Street entrance.
• Lighting levels vary due to the size of the space.
• The height of the Click and Collect point controls range between 85cm and 97cm.

You are on Counter (Jewellery). Skip to the next section.

Counter (Jewellery)

• The counter is located in the middle of the ground floor, opposite the escalators.
• The distance from the main entrance is 34m.
• There is step-free level access to the counter.
• The height of the counter is 102cm.
• There is not a lowered section at the counter.
• The chip and pin card machines are moveable.
• The counter has mirrors and glazed screens.
• There is not a hearing assistance system.
• There is background noise in this area.
• Lighting levels were even at the time of the survey.

You are on Checkouts (Ground Floor). Skip to the next section.

Checkouts (Ground Floor)

• The checkout area is located to the rear of the ground floor.
• There is step-free level access to the checkout area.
• The venue has a payment counter.
• The designated accessible till point is located at till point 7.
• The designated accessible till point has a knee recess and a lowered counter.
• The queue width for the main checkouts is at least 150cm and the width at each turn is under 150cm.
• The height of the payment counter is 97cm.
• There is a lowered section at the counter.
• The height of the lowered section is 76cm.
• The chip and pin card machines are moveable.
• There is not a hearing assistance system.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Toilet with Adaptations (Ground Floor - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Ground Floor - Right Hand Transfer)

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• Access View
  • The toilet surveyed is located to the right of the ground floor, opposite the jewellery counter.
  • The distance from the main entrance is 37m.
  • The most accessible route to the toilet has step-free level access and a very easy slope.
  • There is step-free level access into the facility.
  • There is a key code needed to access the toilet, the code is available from a member of staff.
    The height of the key code pad is 125cm from the floor, staff can provide assistance if needed.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a medium visual contrast.
  • The width of the door opening is 87cm.
  • The door has a twist lock.
  • Internally the door has a medium visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 159cm (width) x 249cm (depth).
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet.
  • The lateral transfer space is 89cm (from the side of the toilet pan).
  • There is a lever flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low visual contrast.
  • The toilet has a padded backrest.
  • There is not a wall mounted toilet roll holder.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 72cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is not a soap dispenser.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a medium visual contrast.
  • The hand dryer is 113cm from the floor.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has no disposal facilities.
  • There are no coat hooks.
  • The walls and floor have a low visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located to the right as you enter the main entrance.
• The most accessible route to the lift has step-free level access.
• Floors G, 1 and 2 are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have a low visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 107cm.
• The internal dimensions of the lift are 146cm (width) x 133cm (depth).
• The internal lift control buttons have tactile markings, Braille markings and a medium visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing, a visual floor indicator and a list of floor services/facilities.
• Lighting levels were low at the time of the survey.
• There are other lifts available at this location which are of a similar size.

You are on Escalators. Skip to the next section.

Escalators

• The escalators surveyed are located to the left of the store.
• Floors G, 1 and 2 are accessed by escalators.
• The escalator steps are unmarked.
• The foot (bottom) and head (top) of the escalators are not clearly marked.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Shop Floor (First Floor). Skip to the next section.

Shop Floor (First Floor)

• There is step-free level access throughout all areas.
• The majority of main aisle widths are over 180cm.
• The majority of product aisle widths are between 120cm - 150cm.
• Some aisles are obstructed by pillars.
• Some flooring is shiny.
• There is a high visual contrast between the shelving and floor in the majority of walkways.
• Some of the columns in the venue have a reflective finish.
• There is background noise.
• Signage is provided.
• Signage is clearly visible with high contrasting colours.
• The colour, design and typeface of signs is consistent throughout.
• Lighting levels vary due to the size of the space.

You are on Fitting Room with Adaptations (First Floor). Skip to the next section.

Fitting Room with Adaptations (First Floor)

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• Access View
  • The fitting room surveyed is located at the rear of the first floor, to the right from the lift.
  • The fitting room surveyed is for any gender.
  • The distance from the lift is 117m.
  • The most accessible route to the fitting room has step-free level access, a lift and a very easy slope.
  • There is step-free level access into the fitting room.
  • There is no signage for the fitting room.
  • The door opens outwards and has a low visual contrast.
  • The width of the opening is 92cm.
  • Internally the door has a low visual contrast.
  • There is a lever twist lock.
• Dimensions and Features View
  • The dimensions of the fitting room are 149cm (width) x 235cm (depth).
  • There are grab rails and a dropdown rail available.
  • The grab rails have a medium visual contrast.
  • The dropdown rail has a medium visual contrast.
  • There is a seated bench available.
  • The seat/chair is 46cm from the floor.
  • There is no assistance bell.
  • There is no emergency alarm.
  • There is a full length mirror.
  • There are multiple coat hooks.
  • The coat hooks are 98cm and 160cm from the floor.
  • The walls and floor have a medium visual contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Standard Fitting Room (First Floor). Skip to the next section.

Standard Fitting Room (First Floor)

• The fitting room surveyed is located at the rear of the first floor, to the right from the lift.
• The fitting room surveyed is for any gender.
• The distance from the lift is 106m.
• The most accessible route to the fitting room has step-free level access, a lift and a very easy slope.
• There is step-free level access into the fitting room.
• The door opens inwards and has a medium visual contrast.
• The width of the opening is 67cm.
• Internally the door has a medium visual contrast.
• The following is available in the fitting room: a mirror, a coat hook and a bench seat.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Checkouts (First Floor). Skip to the next section.

Checkouts (First Floor)

• The checkout area is located opposite the escalators on the first floor, to the right from the lift.
• There is step-free level access to the checkout area.
• The venue has a payment counter.
• The queue width for the main checkouts is under 120cm and the width at each turn is at least 150cm.
• The height of the payment counter is 98cm.
• There is a lowered section at the counter.
• The height of the lowered section is 79cm.
• The counter has patterned/distracting backgrounds.
• The chip and pin card machines are moveable.
• There is not a hearing assistance system.
• Lighting levels were even at the time of the survey.

You are on Toilet with Adaptations (First Floor - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (First Floor - Right Hand Transfer)

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• Access View
  • The toilet surveyed is located to the right from the lift, at the rear of the first floor before the fitting rooms.
  • The distance from the lift is 100m.
  • There is step-free level access into the facility.
  • There is a key needed to access the toilet, the key is available from a member of staff.
  • There is tactile and pictorial signage on or near the door.
  • The door opens outwards and has a low colour contrast.
  • The width of the door opening is 96cm.
  • The door has a twist lock.
  • Internally the door has a medium visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 309cm (width) x 211cm (depth).
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet.
  • The lateral transfer space is 69cm (from the side of the toilet pan).
  • There is a lever flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a medium visual contrast.
  • The toilet roll holder is 113cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 73cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a medium visual contrast.
  • The soap dispenser is 112cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a medium visual contrast.
  • The hand dryer is 89cm from the floor.
  • There is a pull cord emergency alarm but it was tied up at the time of the survey.
  • There is a full length mirror.
  • There is no shelf.
  • The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
  • There are no coat hooks.
  • The walls and floor have a medium visual contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Parent and Baby Room / Feeding Room (First Floor). Skip to the next section.

Parent and Baby Room / Feeding Room (First Floor)

• The room surveyed is located to the right from the lift, at the rear of the first floor before the fitting rooms.
• The distance from the lift is 100m.
• The most accessible route to the room has step-free level access.
• There is step-free level access into the room.
• There is a key code needed to access the parent and baby room, the code is available from a member of staff.
  The height of the key code pad is 126cm from the floor, staff can provide assistance if needed.
• There is tactile and pictorial signage on or near the door.
• The door opens outwards and has a low visual contrast.
• Internally the door has a low visual contrast.
• The height of the baby change facility when in use is 90cm.
• There is a wash basin, a hand dryer and a mirror in the room.
• The wash basin has a push tap.
• The room has a nappy/incontinence items bin.
• The walls and floor have a low visual contrast.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Shop Floor (Second Floor). Skip to the next section.

Shop Floor (Second Floor)

• There is step-free level access throughout all areas.
• The majority of main aisle widths are over 180cm.
• The majority of product aisle widths are between 120cm - 150cm.
• Some aisles are obstructed by pillars.
• Some flooring is shiny.
• There is a high visual contrast between the shelving and floor in the majority of walkways.
• Some of the columns in the venue have a reflective finish.
• There is background noise.
• Signage is provided.
• Signage is clearly visible with high contrasting colours.
• The colour, design and typeface of signs is consistent throughout.
• Lighting levels vary due to the size of the space.

You are on Toilet with Adaptations (Second Floor - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Second Floor - Right Hand Transfer)

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• Access View
  • The toilet surveyed is located on the second floor, to the right from the lift.
  • The distance from the lift is 22m.
  • The most accessible route to the toilet has step-free level access and manual doors.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a medium visual contrast.
  • The width of the door opening is 97cm.
  • The door has a twist lock.
  • Internally the door has a medium visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 154cm (width) x 219cm (depth).
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet.
  • The lateral transfer space is 85cm (from the side of the toilet pan).
  • There is a push button flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 47cm from the floor.
  • The toilet seat has a low visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a medium visual contrast.
  • The toilet roll holder is 90cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 72cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 88cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a medium visual contrast.
  • The hand dryer is 113cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a sanitary bin.
  • There is one coat hook.
  • The coat hook is 181cm from the floor.
  • The walls and floor have a low visual contrast.
  • Lighting levels were even at the time of the survey.