Access Guide
Overview
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Parking and Public Transport
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- The venue shares a car park which has Blue Badge parking available.
- The nearest train station is Hillington West.
- The nearest underground station is Govan.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- The store is located within Braehead Shopping Centre.
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Getting In and Around
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- View information on opening times
- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout.
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Getting Help and Assistance
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- There is seating available.
- There is a portable hearing assistance system.
- The store has wheeled baskets with a high handle.
- There is a Click and Collect point which can be found beside the payment counter.
Toilet and Changing Facilities
- There is 1 toilet with adaptations.
- The toilet with adaptations is located to the right of the store.
- The toilet with adaptations has a right hand transfer space.
- Ambulant toilet facilities are located in the standard toilets, to the rear of the store.
- The male and female step-free toilet facilities are located through to the rear of the store.
- Parent and baby changing facilities are located in the standard toilets, to the rear of the store.
Parking
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Car Park
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- The car park is open air/surface.
- The car park surface consists of tarmac and block paving.
- The most accessible route from the Blue Badge parking has step-free level access.
Entrance
- This entrance is located at the front of the building.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There is an opening without doors.
- The width of the opening is 672cm.
- The minimum width between the security barriers is 202cm.
Shop Floor
- There is step-free level access throughout all areas.
- The majority of main aisle widths are over 180cm.
- The majority of product aisle widths are between 120cm - 150cm.
- Some flooring is shiny.
- There is a high visual contrast between the shelving and floor in the majority of walkways.
- Some of the columns in the venue have a reflective finish.
- There is background noise.
- Signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- Seating available on this floor includes: stools.
- Customers can obtain click and collect items from beside the payment counter.
- Lighting levels vary due to the size of the space.
Fitting Room with Adaptations
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Access
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- The fitting room surveyed is located at the rear of the store.
- The fitting room surveyed is for any gender.
- There is step-free level access into the fitting room.
- There is pictorial and written text signage for the fitting room.
- The door opens outwards and has a high visual contrast.
- The width of the opening is 95cm.
- Internally the door has a medium visual contrast.
- There is a lever twist lock.
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Dimensions and Features
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- The dimensions of the fitting room are 146cm (width) x 244cm (depth).
- There are grab rails and a dropdown rail available.
- The grab rails have a medium visual contrast.
- The dropdown rail has a medium visual contrast.
- There is a seated bench available.
- There is no emergency alarm.
- There is a full length mirror.
- There are multiple coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Standard Fitting Room
- The fitting room surveyed is located at the rear of the store.
- The fitting room surveyed is for any gender.
- There is step-free level access into the fitting room.
- The following is available in the fitting room: a mirror, a coat hook and a bench seat.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Checkouts
- The checkout area is located to the left of the store.
- There is step-free level access to the checkout area.
- The venue has a payment counter.
- The queue width for the main checkouts is between 120cm and 150cm and the width at each turn is at least 150cm.
- The height of the payment counter is 95cm.
- There is a lowered section at the counter.
- The height of the lowered section is 76cm.
- The counter has a screen.
- The chip and pin card machines are moveable.
- There is a portable hearing assistance system.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Counter (Jewellery)
- The counter is located to the right as you enter.
- There is step-free level access to the counter.
- The height of the counter is 101cm.
- The chip and pin card machines are moveable.
- There is a portable hearing assistance system.
- There is background noise in this area.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Toilet with Adaptations (Right Hand Transfer)
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Access
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- The toilet surveyed is located to the right of the store.
- The distance from the entrance is 45m.
- The most accessible route to the toilet has manual doors.
- There is step-free level access into the facility.
- There is a key needed to access the toilet, the key is available from a member of staff.
- There is pictorial signage on or near the door.
- The door opens outwards and has a low colour contrast.
- The width of the door opening is 97cm.
- The door has a twist lock.
- Internally the door has a medium visual contrast.
- There is a grab rail on the internal door with a medium visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 180cm (width) x 240cm (depth).
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 128cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 103cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a low visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 87cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 94cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There are no coat hooks.
- The walls and floor have a medium visual contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Standard Toilet Facilities
- The male and female standard toilet facilities were surveyed.
- The toilet is located through to the rear of the store.
- The distance from the toilets entrance is 10m.
- The most accessible route has manual doors.
- There is step-free level access into the toilet.
- There is pictorial signage on or near the door.
- The door opens inwards and has a medium visual contrast.
- The width of the door opening is 87cm.
- Internally the door has a medium visual contrast.
- There are ambulant toilet facilities available.
- The ambulant cubicles have horizontal grab rails on both sides.
- There is a wash basin, a wall mounted soap dispenser, a baby changing table and a hand dryer available.
- The wash basin has a push tap.
- The height of the baby change facility when in use is 92cm.
- Lighting levels were even at the time of the survey.
