Access Guide

Search Access Guide

Overview

Parking and Public Transport View
- The venue does not have its own car park.
- There is on-street Blue Badge Bay parking, on-street standard parking and a public car park nearby.
- The name of the nearest car park is Q-Park Sauchiehall Street.
- The nearest train station is Glasgow Queen Street.
- The nearest underground station is Cowcaddens.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- This store is located on a high street.
Getting In and Around View
- View information on opening times
- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- The shop floor can be accessed via a standard lift and escalator.
- There are no toilet facilities.
Getting Help and Assistance View
- There is seating available.
- There is a portable hearing assistance system.
- The store has standard trollies and wheeled baskets with a high handle.
- There is a Click and Collect point which can be found beside the payment counter.

The lift surveyed is located to the left at the main entrance.
The shop floor and street level are accessed by this lift.
The lift door has a high visual contrast.
The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
The external lift control buttons have a low visual contrast and a high visual contrast.
All of the external lift controls are at a suitable height for a wheelchair user.
The lift door opening width is 109cm.
The internal dimensions of the lift are 122cm (width) x 202cm (depth).
The internal lift control buttons have tactile markings, Braille markings and a low visual contrast.
All of the internal lift controls are at a suitable height for a wheelchair user.
Internally the lift has: a mirror to aid reversing and a visual floor indicator.
Lighting levels were even at the time of the survey.

The lift surveyed is located to the rear of the store, immediately beyond the car park lift entrance.
Floors 1 (TK Maxx), 3 (Bath Street exit), 6, 7, and 8 are accessed by this lift.
The lift door has a high visual contrast.
The lift does not have a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
The external lift control buttons have a high visual contrast.
All of the external lift controls are at a suitable height for a wheelchair user.
The lift door opening width is 73cm.
The internal dimensions of the lift are 139cm (width) x 131cm (depth).
The internal lift control buttons have a high visual contrast.
All of the internal lift controls are at a suitable height for a wheelchair user.
Internally the lift has: a mirror to aid reversing and a visual floor indicator.
Lighting levels were even at the time of the survey.

There is step-free level access throughout all areas.
The majority of main aisle widths are over 180cm.
The majority of product aisle widths are between 120cm - 150cm.
Some aisles are obstructed by pillars.
Some flooring is shiny.
There is a high visual contrast between the shelving and floor in the majority of walkways.
Some of the columns in the venue have a reflective finish.
There is background noise.
Signage is provided.
Signage is clearly visible with high contrasting colours.
The colour, design and typeface of signs is consistent throughout.
Seating available on this floor includes: stools.
Customers can obtain click and collect items from any payment counter.
Lighting levels vary due to the size of the space.

The fitting room surveyed is located to the rear left of the store.
The fitting room surveyed is for any gender.
The distance from the main entrance lift is 86m.
The most accessible route to the fitting room has step-free level access.
There is step-free level access into the fitting room.
The door opens inwards and has a medium visual contrast.
The width of the opening is 68cm.
Internally the door has a medium visual contrast.
The following is available in the fitting room: a mirror, a coat hook and a bench seat.
Lighting levels were even at the time of the survey, with unshaded light sources.

The checkout area is located to the right of the store.
There is step-free level access to the checkout area.
The venue has a payment counter.
The queue width for the main checkouts is at least 150cm and the width at each turn is under 150cm.
The height of the payment counter is 98cm.
There is a lowered section at the counter.
The height of the lowered section is 74cm.
The counter has a screen.
The chip and pin card machines are moveable.
There is not a hearing assistance system.
Lighting levels were even at the time of the survey, with unshaded light sources.